2nd Line Support

Are you looking for a new 2nd Line Role for a market leading organisation? If so, this is the role for you!

Atkinson Moss are working with a market leader within their sector who are looking add an experienced 2nd Line Engineer to their team.

The role is based in Norwich, and you will report to the UK Infrastructure Lead. The role sits within the overall UK IT team, which is a key business partner delivering solutions and services that leverage operation efficiency and sustain long term mutually profitable customer relationships.

Primary contact for the Norwich site end-user IT support services, supporting the business by resolving operational and customer incidents within agreed SLA’s using a full range of break/fix support, fault tolerance solutions, and disaster recovery across all aspects of hardware and software used by the company.

For a chance to increase your IT skills rapidly and to work with a close-knit team, apply now!