2nd/3rd Line IT Support Consultant

2nd/3rd Line IT Support Technician - Hull - £30,000 to £35,000

Principal IT are working with a well established IT Communications Company based in Hull that are now looking for a 2nd/3rd IT Support Technician.

Within this role you will be responsible for ensuring all assigned calls are progressed and updated, in accordance with the relevant Service Level Agreements. Ideally our client is looking for someone who has excellent communication skills, self-motivated, well driven and passionate about IT and has an excellent attention to detail due to their own very niche systems. You will also be prioritizing and distributing tasks within the IT Team and ensuring compliance with the published SLA.

Other general duties will include, Provision of on-site support (usually during business hours but out of hours if required) to customers and 3rd party suppliers across the product base, both in the UK and internationally as required.

What you need to succeed in this role -

• Strong communication skills
• 3 years minimum experience in a similar IT Role
• Working experience with applications such as - MS Office, Windows Server, MS Exchange, Active Directory
• Working experience with Networks such as WAN/LAN
• A drive to learn everyday
• Ability to work on your own
• Experience of working in a busy environment

Desirable:

• Microsoft SQL database experience
• Microsoft IIS experience
• Oracle SQL database experience
• Experience of building / maintaining virtual environments

The Package:

If successful our client is offering a salary of between £30,000 to £35,000 per annum along with 25 days holiday + Bank Holidays.

How to Apply

If you are interested in hearing more about this 2nd/3rd IT Support Vacancy or interested in applying for the role please follow the link below or contact Principal IT Directly.

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