1st Line Support

Talos360 - Where Innovation Meets Exceptional Service!

At Talos360, we're not just a market-leading B2B talent software product; we're a dynamic force that thinks like a services business. Committed to delivering outstanding customer service, we continuously strive to provide our clients with a superior way to attract, engage, recruit, hire, and retain top-tier talent. Recently certified as a 'Great Place to Work' and acclaimed with high-profile tech awards, Talos360 is on the cutting edge of innovation.

Position: 1st Line Support

Location: Warrington Office - WA5 8WD

Type: Full-Time

Salary: £23,500.00 + Benefits

Why Talos360?

• Award-Winning Culture: Talos360 has been recognised for its excellence in both product innovation and workplace environment. Join a team that's passionate about what they do and values your contributions.

• Training and Development: As a Customer Help Desk Consultant, you'll receive comprehensive training on our processes, products, and services. We invest in your success, expecting only a can-do attitude, problem-solving motivation, and a collaborative team spirit in return.

• Flexibility and Trust: Work from our modern Warrington office or enjoy the flexibility to work from home when needed. We trust our employees to deliver exceptional results.

• Positive Team Culture: Join a close-knit, high-performing team with a culture defined by positivity, friendliness, helpfulness, openness, and transparency. You'll be part of an environment where problem-solving, client support, and task completion are celebrated.

What We're Looking For:

• Excellent Communication Skills: Strong written and verbal communication skills are essential for success in this role.

• Strong IT Skills: Microsoft Office and generally tech-savvy 

• Attention to Detail: Work at a fast pace with an acute attention to detail, always striving for excellence.

• Continuous Improvement: Be open to finding better ways of working and supporting our customers.

• Problem-Solving Enthusiast: The key to success in this role is a genuine love for problem-solving, helping clients and colleagues alike.

Perks and Rewards:

• Engagement Matters: Engaged employees deliver exceptional client solutions. Enjoy discounted perks, regular team rewards, and exciting business events as part of our vibrant culture.

Apply Now:

If you're seeking success, aiming to make a difference, and want to be part of a stable, growing, and developing business where you can thrive, apply now to become our Customer Help Desk Consultant. Let's see if we're a perfect match!