1st Line Support Engineer

1st Line Helpdesk Engineer

• Ideal for someone with 1-3 years experience in 1st line support looking to progress
• £25,000 - £30,000 depending on experience
• Southampton, primarily office based
• Excellent opportunities to learn, grow and upskill in your career

My client is a leading provider of corporate IT solutions to enable businesses. They provide a range of software and hardware solutions including Wi-Fi, superfast internet and VOIP technology. After several years of successful trading and steady growth they are re-investing into the technology teams and growing steadily in 2024. As such, they now require a 1st line helpdesk engineer with a focus on networking principles to join the team.

Key skills:

• Excellent communication skills and comfortable in a customer facing role
• Some commercial exposure/experience in a helpdesk environment
• Some form of IT qualification: Apprenticeship or degree are ideal
• A logical thinker able to evaluate problems and work to a solution
• Someone who is keen to progress and learn

Tools/technologies they use:

• Networking, firewalls and practical TCP/IP
• VOIP telephony
• Working knowledge of Windows servers
• Linux or DOS command line
• VLANs
• Cisco equipment

If you are interested in this opportunity and want to hear more, please contact or call .

Please note this role is UK based and all candidates must have full rights to work in the UK without sponsorship. If you don't receive a response within 48 working hours, please assume your application was unsuccessful, unfortunately due to a large number of applications we can't respond to everyone.

Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.