1st Line Support Analyst

1st Line Support Analyst - Hybrid

Our client is urgently looking for an experienced 1st Line Support Analyst to join their team on a permanent basis.

You will provide best-in-class IT Support face to face and over the telephone to users across the Company, both in the UK and abroad. This includes they’re online and mobile applications.

You will be rewarded with an excellent salary, as well as a brilliant benefits package including bonus, annual leave, pension, hybrid working (after 6 months), life assurance, medical cover, season ticket loan, cycle to work scheme, modern offices, training and development and many, many more perks!

1st Line Support Analyst – Key Skills:

• Experience in a 1st Line Support position
• Able to hit the ground running
• Confident, able to deliver support both face-to-face and over the telephone
• Windows
• MS Office Suite
• iOS Devices/Operating System
• Incident Management
• Prioritisation skills
• Active Directory, SCCM and InTune is very nice to have

1st Line Support Analyst - Hybrid

Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. 

Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation

We take our obligations to protect your personal data very seriously.  Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website http://proactive.it/privacy-notice/