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Working With Emotional Intelligence


Practical Training for Professionals

Summary

Price
£576 inc VAT
Study method
Classroom
Duration
Part-time
Qualification
No formal qualification
CPD
6 CPD hours / points
Additional info
  • Tutor is available to students

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Location & dates

Showing classrooms near 'Ashford, Kent'
Location
Address
&Meetings
150 Minories
City of London
London
EC3N1LS
United Kingdom
Address
Village Hotel Club Nottingham
Brailsford Way
Nottingham
Nottinghamshire
NG96DL
United Kingdom
Address
Somerset House
Temple Street
BIRMINGHAM
West Midlands
B25DP
United Kingdom
Address
EEF Venues
Clifton Down
Bristol
Avon
BS83NB
United Kingdom

Overview

The rules for work are changing. We're being assessed not just by how smart we are, or by training and expertise, but also by how well we handle ourselves and relate to other people.

Emergent thinking about the qualities and competencies that make individuals successful is zeroing in on a capability that seems to be even more vital than IQ or technical skills: emotional intelligence.

It's not that IQ and technical skills are irrelevant, they do matter but mainly as "threshold capabilities"; entry level requirements to further positions.

Emotional intelligence refers to the capacity for recognising our own feelings and those of others, for motivating ourselves, and for managing emotions well in ourselves and in our relationships.

It describes abilities distinct from, but complimentary to, academic intelligence. Evidence shows that many people who are book smart but lack emotional intelligence end up working for people who have lower IQ's but who excel in emotional intelligence skills.

The main aim of this programme is to look at the 5 competencies that make up emotional intelligence and how to develop, and more importantly, use them.

CPD

6 CPD hours / points
Accredited by Approved By Law society

Description

09:30 - 09:45 What are emotions and what are their effects?
09:45 - 10:15 What is emotional intelligence and why is it important - personally and in business
10:15 - 10:45 The emotional side of business succe
11:00 - 12:15 Using EI at work to improve performance and build more effective relationships
12:15 - 12:45 Using EI to maintain the balance in your life that you want
13:30 - 14:30 How to relax, take more control of emotions and improve self-discipline
14:30 - 15:00 Identifying your values and putting them into practice to improve performance and job satisfaction
15:15 - 15:45 How to manage negative emotions
15:45 - 16:15 How to tap into positive emotional states to improve performance
16:15 - 16:30 How to continuously develop EI competencies

Questions and answers

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FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.