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Telephone OR Interviewer courses in West London

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    • Classroom
    • 2 days · Full-time
    • Tutor support
    Great service
    ...Balance your emotional reaction Anyone who is involved with the recruitment process will benefit from attending this course in effective interviewing skills. This course is most applicable to managers who are recruiting staff into their own teams, as it will help them optimise the recruitment …
    Enquire for pricing
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    ...impression to every caller. By attending this Telephone Skills course you will learn the following skills: Professional telephone manner and etiquette Clarification techniques Overcoming language barriers Managing silences Structuring telephone conversations Professional greetings Screening …
    Save 16%
    £375 £450
  • A-Z of Credit Control

    London Training For Excellence
    Classroom based course with study materials, lecturer support and CPD Hours included
    • 16 enquiries
    • Classroom
    • 5 days · Full-time
    • 20 CPD points
    • Tutor support
    ...email, fax, telephone Deciding priorities Letter Cycle What is a good collection letter? How many letters to send? How effective are these letters? Effective Telephone Techniques Behavior and Attitudes - the psychology of cash collection What are assertive telephone collections …
    £4,320
  • Accounting and Finance Practical Training using Sage 50 QuickBooks and Xero

    KBM training
    Practical Accountancy Training using Sage 50 QuickBook Xero
    • 596 enquiries
    • Classroom
    • 106 hours · Part-time or full-time
    • Certificate(s) included
    • 50 CPD points
    • Tutor support
    • Job guarantee programme
    ...candidate in preparing a professional CV. We add work experience to the CV to boost employability. We arrange interviews with employers and prepare our candidates before each interview. We also provide references to potential employers to place our candidates in jobs. In 2023 we successfully …
    Save 50%
    £244 £488
  • Accounts Assistant Course / Assistant Accountant Training

    KBM training
    Accounts Assistant Training with qualified accountants
    • 513 enquiries
    • Classroom
    • 212 hours · Part-time or full-time
    • Certificate(s) included
    • 50 CPD points
    • Tutor support
    • Job guarantee programme
    ...candidate prepare a professional CV. We add work experience to the CV to boost employability. We arrange interviews with employers and prepare our candidates before each interview. We also provide references to potential employers to place our candidates in jobs. In 2023, we successfully …
    Save 33%
    £398 £600
  • Sage Bookkeeping / Sage 50 Bookkeeping

    KBM training
    Practical Bookkeeping Training
    • 123 enquiries
    • Classroom
    • 106 hours · Part-time
    • Certificate(s) included
    • 106 CPD points
    • Tutor support
    • Job guarantee programme
    ...candidate in preparing a professional CV. We add work experience to the CV to boost employability. We arrange interviews with employers and prepare our candidates before each interview. We also provide references to potential employers to place our candidates in jobs. In 2023 we successfully …
    Save 50%
    £244 £488
  • Practical Accountancy Training with Work Experience

    KBM training
    Sage, QuickBooks, Xero and Payroll
    • 14 enquiries
    • Classroom
    • Part-time
    • Tutor support
    ...candidate in preparing a professional CV. We add work experience to the CV to boost employability. We arrange interviews with employers and prepare our candidates before each interview. We also provide references to potential employers to place our candidates in jobs. In 2023 we successfully …
    Save 33%
    £398 £600
  • ACCA Practical Work Experience (PER)

    KBM training
    Gold Status ACCA Approved Accountancy Firm
    • 228 enquiries
    • Classroom
    • 106 hours · Part-time
    • 106 CPD points
    • Tutor support
    • Job guarantee programme
    ...candidate in preparing a professional CV. We add work experience to the CV to boost employability. We arrange interviews with employers and prepare our candidates before each interview. We also provide references to potential employers to place our candidates in jobs. In 2023 we successfully …
    Save 33%
    £398 £600
  • Practical Accountancy Training with Free AAT Level 2 Certificate in Bookkeeping

    KBM training
    Practical Accountancy Training on Sage , Xero , Quickbooks and Excel
    • 148 enquiries
    • Classroom
    • Part-time or full-time
    • Regulated qualification
    • 32 CPD points
    • Tutor support
    • Job guarantee programme
    ...candidate in preparing a professional CV. We add work experience to the CV to boost employability. We arrange interviews with employers and prepare our candidates before each interview. We also provide references to potential employers to place our candidates in jobs. In 2023 we successfully …
    Save 33%
    £398 £600
  • Executive PA Seminar

    Pitman Training Essex and Suffolk
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    ...management; delegating successfully; problem solving • Effective communication; learning how to be assertive and stay in control; using the telephone effectively. …
    £450
  • Assistant Accountant Training

    KBM training
    Practical Training in Chartered Accountancy Firm
    • 245 enquiries
    • Classroom
    • Part-time
    • Certificate(s) included
    • 80 CPD points
    • Tutor support
    ...candidate in preparing a professional CV. We add work experience to the CV to boost employability. We arrange interviews with employers and prepare our candidates before each interview. We also provide references to potential employers to place our candidates in jobs. In 2023 we successfully …
    £398
  • LinkedIn for Sales Training

    Powercall Global Training
    Make your profile "magnetic" and learn the LinkedIn for sales skills to create leads and opportunities.
    • Classroom
    • 4 hours · Part-time
    • Certificate(s) included
    • Tutor support
    ...Sales course is supported by a month's free coaching on completion of the Workshop, where you can contact our tutor for further guidance by telephone, Skype or email. This LinkedIn for Sales course is suitable for Marketing Professionals, Sales Professionals, Business Development Professionals …
    £420
  • Time Management - Improve Your Personal Effectiveness

    Pitman Training Essex and Suffolk
    Classroom based course with study materials included.
    • Classroom
    • 6 hours · Part-time
    • 16 CPD points
    • Tutor support
    ...technique for doing this. How to prioritise, plan and schedule your activities so that you achieve your objectives; ways of saving time on the telephone; hints for organising your work area to save time. How to prevent or limit interruptions; the benefits of delegating, where suitable; techniques …
    £359
  • ISO 45001 Auditor/Lead Auditor - CQI & IRCA Certified

    LRQA
    Build credibility with a formal qualification
    • 20 enquiries
    • Classroom
    • 5 days · Full-time
    ...risk control The preventive approach to risk management The role and responsibilities of an Auditor/ Lead Auditor To plan and conduct an interview with top management To evaluate an organisation’s OH&S policy and objectives To prepare an on-site audit plan that establishes effective …
    Enquire for pricing
  • Accounting | AAT Level 3 Diploma in Accounting with Work Experience

    KBM training
    Individual Tutor Support Available
    • 278 enquiries
    • Classroom
    • 6 months · Part-time
    • Regulated qualification
    • Tutor support
    ...install Sage 50 Accounts for Free . At the end of the training we will help you to prepare your professional CV and prepare you for interviews. This training program will be reflected as a work experience on your CV. We have a 92%* pass rate which means you’re more likely to pass …
    from £355
  • SQE2 Preparation Course

    The University of Law
    • Classroom
    • Part-time or full-time
    • Tutor support
    ...legal skills of client interviewing, advocacy, legal writing, drafting and research, and case and matter analysis. It is designed for those who’ve completed SQE1 training, such as our SQE1 Preparation Course. You will develop the legal skills of interviewing, advocacy, case and …
    Enquire for pricing
  • Presentation Skills Training

    Powercall Global Training
    Learn the Presentation Skills to gain confidence and deliver with impact
    • 12 enquiries
    • Classroom
    • 7 hours · Part-time
    • Certificate(s) included
    • Tutor support
    ...This Presentation Skills Workshop is supported by a month's free coaching, where attendees can contact our tutor for further guidance by telephone, email or Skype. This Presentation Skills Workshop is suitable for Directors, Senior Managers, Team Leaders, Supervisors, anyone responsible …
    £504
    • 19 enquiries
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    ...course you will learn the following skills: How to establish the needs of a visitor How to organise and manage the reception area Handling telephone callers and face to face visitors simultaneously Prioritising administrative duties Using voice, tone and language to build trust, credibility …
    Save 16%
    £375 £450
  • Account Management Training

    KBM training
    Training on real company files
    • 58 enquiries
    • Classroom
    • Part-time or full-time
    • Regulated qualification
    • 40 CPD points
    • Tutor support
    ...candidate in preparing a professional CV. We add work experience to the CV to boost employability. We arrange interviews with employers and prepare our candidates before each interview. We also provide references to potential employers to place our candidates in jobs. In 2023 we successfully …
    Save 33%
    £398 £600
  • Accounting | Practical Accounting Training on Sage 50

    KBM training
    Accounting Training with AAT Qualifications
    • 112 enquiries
    • Classroom
    • Part-time or full-time
    • Certificate(s) included
    • 32 CPD points
    ...candidate in preparing a professional CV. We add work experience to the CV to boost employability. We arrange interviews with employers and prepare our candidates before each interview. We also provide references to potential employers to place our candidates in jobs. In 2023 we successfully …
    Save 33%
    £398 £600
    • 255 enquiries
    • Classroom
    • 6 months · Part-time
    • Regulated qualification
    • 32 CPD points
    • Tutor support
    • Job guarantee programme
    ...company files using Sage 50 / Xero. At the end our recruitment team will help you in preparing your Professional CV and prepare you for Interviews. We will also connect you with potential employers to get you in employment. AAT Level 3 consists of 4 units: AAT Level 3 - Financial Accounting: …
    from £355
  • QuickBooks Training / QuickBooks Software Training

    KBM training
    100% Practical Training, Official Certification from QuickBooks
    • 44 enquiries
    • Classroom
    • 32 hours · Part-time or full-time
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    ...candidate in preparing a professional CV. We add work experience to the CV to boost employability. We arrange interviews with employers and prepare our candidates before each interview. We also provide references to potential employers to place our candidates in jobs. In 2023 we successfully …
    Save 33%
    £398 £600
  • Accountancy | Accountancy Work Experience

    KBM training
    Practical Accountancy Training with Qualified Accountants for Bookkeeping, Control Accounts and Final Accounts
    • 165 enquiries
    • Classroom
    • Part-time or full-time
    • 50 CPD points
    • Tutor support
    ...candidate in preparing a professional CV. We add work experience to the CV to boost employability. We arrange interviews with employers and prepare our candidates before each interview. We also provide references to potential employers to place our candidates in jobs. In 2023 we successfully …
    Save 50%
    £244 £488
    • 76 enquiries
    • Classroom
    • Part-time or full-time
    • 50 CPD points
    • Tutor support
    ...candidate in preparing a professional CV. We add work experience to the CV to boost employability. We arrange interviews with employers and prepare our candidates before each interview. We also provide references to potential employers to place our candidates in jobs. In 2023 we successfully …
    Save 33%
    £398 £600
    • 631 enquiries
    • Classroom
    • Part-time or full-time
    • Certificate(s) included
    • Tutor support
    ...programs. Other benefits include ; Guaranteed work placement In-house recruitment facilities One-to-one CV Consultation Pre-interview screening tests Interview Preparation Job Hunting Tips Free Sage 50 Software The Price Advertised is Per Software Train now later options available (Applicable …
    from £244
  • Preparing Yourself for Interview

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 55 CPD points
    • Tutor support
    ...Preparing Yourself for Interview course is available throughout the UK. CPD Value 5.5 Hours Course Locations Preparing Yourself for Interview London Preparing Yourself for Interview Manchester Preparing Yourself for Interview Nottingham Preparing Yourself for Interview Birmingham Preparing …
    £576
    • Classroom
    • Part-time
    • 3 CPD points
    ...Completing On Line Application Forms 11.15 Interview Skills and Techniques:- Essential research and preparation for interviews Answering interview questions confidently Making a positive first impression at interviews Asking questions at interviews 13.00 Summary and Action Plans Agreed …
    £300
  • Successful Interviewing

    Practical Training for Professionals
    • 13 enquiries
    • Classroom
    • Part-time
    • 6 CPD points
    • Tutor support
    ...retention, results from a well-planned and effectively-managed interview process. This interviewing skills course focuses on interviewers, helping to develop and improve their interview techniques. Attention to detail in the interview process is a vital ingredient to making a successful decision …
    £576
    • Classroom
    • 3 hours · Part-time
    • 3 CPD points
    • Tutor support
    ...Completing On Line Application Forms 11.15 Interview Skills and Techniques:- Essential research and preparation for interviews Answering interview questions confidently Making a positive first impression at interviews Asking questions at interviews 13.00 Summary and Action Plans Agreed …
    £228
  • CV Writing and Interview Confidence Building

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...types of interviews. This personal development training course is available throughout the UK. CPD Value 5.5 Hours Course Locations CV Writing and Interview Confidence Building London CV Writing and Interview Confidence Building Manchester CV Writing and Interview Confidence …
    £516
  • Maximising Appointments on the Telephone

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    • Tutor support
    ...Appointments on the Telephone London Maximising Appointments on the Telephone Manchester Maximising Appointments on the Telephone Nottingham Maximising Appointments on the Telephone Birmingham Maximising Appointments on the Telephone Bristol Maximising Appointments on the Telephone Edinburgh …
    £516
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...and on the Telephone London Delivering Excellence via Email and on the Telephone Manchester Delivering Excellence via Email and on the Telephone Nottingham Delivering Excellence via Email and on the Telephone Birmingham Delivering Excellence via Email and on the Telephone Bristol Delivering …
    £516
    • Classroom
    • 3 hours · Full-time
    • 3 CPD points
    • Tutor support
    ...Course Locations How to Be Great at Telephone Cold Calling - Half Day (am) London How to Be Great at Telephone Cold Calling - Half Day (am) Manchester How to Be Great at Telephone Cold Calling - Half Day (am) Nottingham How to Be Great at Telephone Cold Calling - Half Day (am) Birmingham …
    £220
  • Generating New Business by Telephone

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...Generating New Business by Telephone course is available throughout the UK. CPD Value 5.5 Hours CPD Value 5.5 Hours Course Locations Generating New Business by Telephone London Generating New Business by Telephone Manchester Generating New Business by Telephone Nottingham Generating …
    £516
    • 14 enquiries
    • Classroom
    • Part-time
    • 3 CPD points
    • Tutor support
    ...Masterclass in Handling Incoming Telephone Calls - Half Day (pm) London Masterclass in Handling Incoming Telephone Calls - Half Day (pm) Manchester Masterclass in Handling Incoming Telephone Calls - Half Day (pm) Nottingham Masterclass in Handling Incoming Telephone Calls - Half Day (pm) Birmingham …
    £220
  • Gaining Commitment on the Telephone

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • 55 CPD points
    • Tutor support
    ...Commitment on the Telephone course is available throughout the UK. CPD Value 5.5 Hours Course Locations Gaining Commitment on the Telephone London Gaining Commitment on the Telephone Manchester Gaining Commitment on the Telephone Nottingham Gaining Commitment on the Telephone Birmingham …
    £576
  • Telephone Techniques - Incoming & Outgoing Calls

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    • Tutor support
    This telephone training course deals with telephone etiquette when making both incoming and outgoing calls. Live calls are made to help delegates improve their skills in these vital areas. This Telephone Techniques - Incoming & Outgoing Calls course is available …
    £516
  • Advanced Telephone Prospecting

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    Advanced Telephone Prospecting - Overview This Advanced Telephone Prospecting course is totally practical and hands-on and includes live sales calls made by the tutor followed by genuine sales calls by each delegate, closely supervised. * Participants are asked …
    £468
  • Winning More Business on the Telephone

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    • Tutor support
    ...increase their conversion rates. This Winning More Business on the Telephone course is available throughout the UK. CPD Value 5.5 Hours 09:30 - 09:45 Coffee & Course Objectives 09:45 - 10:15 Telephone Prospecting 10:15 - 11:00 Task 1: Follow Up Calls (What do you really …
    £516
  • Recruiting the Best People

    Practical Training for Professionals
    • 13 enquiries
    • Classroom
    • Part-time
    • 55 CPD points
    • Tutor support
    ...Short-listing applicants/Telephone screening C.V. sorting, Using application forms) 14:00 - 15:00 Stage 2: The Assessment Process (Assessment methods, The purpose of the selection interview) 15:00 - 15:15 Tea 15:15 - 16:30 Stage 3: The Selection Interview (Preparation, Questioning …
    £576
  • Sales Course - Getting Appointments Over The Phone

    ATA (Asset Training Academy) LTD
    Classroom based course with study materials, tutor support and Certificate of Acheivement included
    • Classroom
    • Part-time
    • Certificate(s) included
    • Tutor support
    ...response to your telephone call Clearly articulate what the W.I.I.F.M is (for the customer) from your call Learn how to turn a potential ‘cold call’ into a ‘warm’ and conversational discussion that will be received well Find out how to listen more on the telephone instead of using …
    £390
  • Excellent Customer Care - Incoming Calls

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...professional telephone techniques from how to make a good first impression, to the use of correct vocabulary and paying attention to detail. Through interactive workshops and role-playing delegates will improve their customer-care skills when answering the telephone. This customer …
    £516
  • Effective Communication Course

    ATA (Asset Training Academy) LTD
    Classroom based course with study materials, tutor support & interactive exercises. Certificate awarded on completion.
    • 16 enquiries
    • Classroom
    • 1 day · Part-time
    • Certificate(s) included
    • Tutor support
    ...communication skills, delegates will be able to communicate with confidence and impact in a variety of workplace situations, ie. team meetings, interviews, presentations, performance reviews, networking events. They will understand the importance of “feedback” and the role behaviours and personalities …
    £390
  • Essential Key Selling Skills

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    • Tutor support
    ...Objectives 10:00 - 10:30 Identifying Your Market 10:30 - 11:15 How To Promote Your Products/Services 11:30 - 13:00 Telephone Prospecting Lecture (How to use the telephone to best effect) 13:00 - 14:00 Lunch 14:00 - 15:00 Presentation 15:00 - 15:30 Closing Techniques (Dealing With …
    £516
  • Reception to Perfection

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • Tutor support
    ...feel valued? The service equation Micro - moments of interaction The communication blend, face -to- face and on the telephone Non - verbal communication on the telephone The primitive human response and communication leaks Body language; voice; words Making the best first impression …
    £516

FAQs

Reed Courses advertises a large variety of courses which are delivered by a range of learning providers. The courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a course which provides CPD points/hours or qualifications, there are a number of learning options available.

A qualification can only be delivered by an awarding body which is regulated by a government body. The one you will most commonly see on site is OFQUAL, the government regulating body for England - but there is a different regulating body for each country in the United Kingdom, as well as the Republic of Ireland. Each regulating body maintains a list of the qualifications it regulates.

In addition to free courses, Reed Courses also has plenty of paid for online courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online courses. Alternatively you'll be able to enrol on an online course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company courses from a variety of learning providers.