Veterinary Reception Course - Level 3 CPD Certified
Oplex Careers
Summary
- Tutor is available to students
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Overview
The online Veterinary Reception Course from Oplex Careers aims to provide great insight into the skills and knowledge related to working in a reception and administrative role specifically within an animal care setting, while discussing customer service, animal emergencies and more.
CPD
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Description
The online Veterinary Reception Course will provide learners with a strong insight and understanding into working in an admin and reception role, specifically within a veterinary practice. This course will discuss the key skills and knowledge related to customer service for pet owners, compassion for animals, and dealing with emergencies as a veterinary receptionist and more.
This course will provide a great insight into working with pet owners with different needs with the use of practical examples throughout the course. Whether working in this field already, you want to get started working with the practice of animals, or just interested in this field of study, this course will cover a range of modules and provide multiple examples for assessment.
Course Syllabus
The Veterinary Reception Course is split into the following modules:
- Introduction to a Veterinary Practice.
~ Different people within a veterinary team
~ Procedures that must be followed and understood
~ Importance of the job
~ Specific subjects that need to be understood
- Responsibilities of a Receptionist.
~ List tasks a veterinary receptionist must do
- Clinic Procedures.
~ Average procedures
~ High risk procedures
~ Unplanned contact with animal
- Admin and Organisation.
~ Organising patients
~ Making payments
~ Dealing with pet insurance
~ Documents
~ Pet health records
~ Dog vaccination chart
~ Emergency pet plan etc
- Employee Health.
~ Shots
~ Vaccinations
~ Bites, scratches and exposure
- Legal and Ethical Knowledge.
~ List and describe different acts;
~ Health and Safety at Work Act 1974
~ Medicines Act 1968
~ Misuse of Drugs Act 1971
~ Public Interest Disclosure Act 1998
- Ethics and Animal Care.
~ Advice to give customers regarding animal care
~ Ethics and rules regarding animals
- Final Assessment
Assessment
To assess the learners ability and knowledge to effectively understand the topics contained within the Veterinary Reception Course, the course features a number of end of module interactive quiz questions.
Additionally, at the end of the course learners will also take an online multiple choice assessment test. This online multiple choice test is marked automatically so you will receive an instant grade and know whether you have passed the course.
Certificate
On successful completion of this course learners will be awarded with:
Level 3 CPD Award in Veterinary Reception
Upon completion of the course learners will be awarded with the Oplex Careers CPD certificate. The Certificate of Achievement will provide proof that you have studied the course and will contain your grade and classification level.
This certificate will be produced in PDF format, hard copies of the certificate will be available at an additional fee of £9.99.
Course Format
This course is delivered online through eLearning. Learners of the course will receive instant access to our interactive student learning portal, which offers 24/7 access to the Veterinary Reception Course.
Course Duration
The online Veterinary Reception Course requires 14 hours to complete the course in full. This is only a guide to the learning hours required and it depends on how quickly an individual can absorb the information. The learning is online so it can be spread out over multiple sessions or done in one session.
Learners will have access to this course for up to 12 months from the date of joining. There is no time limit to complete the course during this period.
Tutor Support
When you are studying a course it is always useful to know that you have the help and support of tutors that want you to succeed in your studies.
As part of the Veterinary Reception Course you will receive access to our dedicated tutor support service. The academic tutors will be able to provide you with unlimited online email support to help answer any questions that you may have whilst you are studying the course.
Course Compatibility
Our Veterinary Reception Course is fully compatible with PC’s, Mac’s, Laptop, Tablet and Smartphone devices.
We know that more and more people are using the web whilst they are on the move, so we have designed this Veterinary Reception Course to be fully compatible across tablet and smartphone devices. You will be able to access the same content from the course, just over a 3G or 4G network whilst on the move.
Requirements
There are no entry requirements necessary to join this course from Oplex Careers. Everyone is welcome to enrol on this online course and we wish you success in your studies.
Questions and answers
Are the assessment/exam fees included in the £19 or are there additional fees ?
Answer:Hi Roberta, Thanks for your question, the final assessment is included in the price of £19. The only additional fee would be if you chose to purchase a hard copy certificate.
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This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.
