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Telephone Skills: A Practical Guide to Professional Business Conversation

10-in-1 Bundle > 10 FREE PDF Certificate > No Hidden Fees > Unlimited Retakes


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Summary

Price
Save 76%
£12 inc VAT (was £50)
Offer ends 31 May 2024
Study method
Online
Course format What's this?
Video
Duration
10 hours · Self-paced
Access to content
Lifetime access
Qualification
No formal qualification
Certificates
  • Certificate of completion - Free
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

3 students purchased this course

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Overview

This amazing Telephone Skills: A Practical Guide to Professional Business Conversation 10-In-1 Course Bundle includes:

⦿ 10 Instructor-led Premium Video Courses

⦿ Free PDF Certificates for all the 10 courses in this Telephone Skills Bundle

⦿ Free Exams for this Telephone Skills Bundle Course

⦿ FreeTutor Support for this Telephone Skills Bundle Course

This Telephone Skills Bundle Comes with 10 Exclusive Premium Online Courses.

  • ➥Course 1: Telephone Etiquette

Telephone etiquette will help you to learn how to interact with clients and make sure the conversation goes smoothly. Improve your phone skills today.

Other Courses of this Telephone Skills Bundle are

  • ➥Course 2: Presentation Skills
  • ➥Course 3: Team Management
  • ➥Course 4: Communication Skills
  • ➥Course 5: Public Speaking
  • ➥Course 6: Negotiation Skills
  • ➥Course 7: Anger Management
  • ➥Course 8: Creative Thinking & Innovation
  • ➥Course 9: Employment Law
  • ➥Course 10: Motivation

Free Assessments and unlimited retakes, no hidden fees, Lifetime Access!

Enrol Now and score 10 free PDF Certificates instantly!

Certificates

Certificate of completion

Digital certificate - Included

The PDF Certificates for all the courses are completely FREE!! You will be able to download them instantly after passing the course.

Course media

Resources

  • Course Syllabus for 9 Career Development Courses Included In This Special Telephone Skills Bundle Package - download
  • Provider Prospectus - download

Description

Learning Outcome of the Telephone Etiquette Course

  • Learn the importance of telephone etiquette
  • Discover how to speak professionally over the phone by following our step-by-step guide
  • Be a good listener and a good speaker
  • Course 2 of this Telephone Skills Bundle: Presentation Skills

The second course of the Telephone Skills Bundle is Presentation Skills. In this outstanding skill-up training, learn all the essential methods and techniques for improving your presentation skills.

  • Course 3 of this Telephone Skills Bundle: Team Management

Team Management is our third course in the Telephone SkillsBundle. This Team Management course will teach you how to create a positive team culture, build high-performance teams, and manage multicultural teams effectively.

  • Course 4 of this Telephone Skills Bundle: Communication Skills

The fourth course in this Telephone Skills bundle teaches Communication Skills. In this course, we will help you learn how to interact with different groups of people. Students will also get an idea about the factors contributing to effective communication.

  • Course 5 of this Telephone Skills Bundle: Public Speaking

Do you ever find yourself being too anxious to speak in public? Fear not. The fifth course of the Telephone Skills Bundle will mitigate this problem. Our Public Speaking course will teach you how to deal with such issues about speaking in front of a mass audience.

  • Course 6 of this Telephone Skills Bundle: Negotiation Skills

As part of this Telephone Skills Bundle, we have included a course on Negotiation Skills as the sixth course. It will help you master your negotiation skills both at home and work.

  • Course 7 of this Telephone Skills Bundle: Anger Management

In this program, you will learn how to identify anger issues, channel them, and think positively to overcome them.

  • Course 8 of this Telephone Skills Bundle: Creative Thinking & Innovation

Being creative and innovative is not easy. So, we include this Creative Thinking & Innovation course in the Telephone Skills Bundle to boost your creative thinking and innovation. This course will guide you through an exciting journey to learn how critical thinking works and how creativity is practised.

  • Course 9 of this Telephone Skills Bundle: Employment Law

This UK Employment Law course gives you a basic idea of the ins and outs of a corporate lawyer’s activities.

  • Course 10 of this Telephone Skills Bundle: Motivation

This Program will teach you what motivation is and how to implement it in your personal and professional life.

You should note that upon completing each course in the Telephone Skills Bundle, the learner will receive an e-certificate for each course they have passed.

Who is this course for?

This Telephone Skills Bundle is open to anyone who is interested in this topic or has a general curiosity about it.

Requirements

This Telephone Skills Bundle Course does not have any prerequisites or formal requirements.

Career path

Once you complete this Telephone Skills training, you can embark on a career or begin the next career phase in this field such as;

Telehandler Operator: 20,000 - £35,000 per annum

Questions and answers

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FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.