Telephone Receptionist Course

Kickstart your career as a telephone receptionist by gaining the skills and expertise and radiate in your future career. A job of a telephone receptionist is enjoyable but challenging at the same time. So, if you don’t acquire the pertinent skills to respond to each phone call, answer their queries and manage the guest, you might not satisfy your customers.

Therefore, learn everything a telephone receptionist needs to know from our exclusive Telephone Receptionist Course.

After enrolling in this Telephone Receptionist Course, firstly, you will learn some core skills that are required for the job. Then from our exclusive modules, you will get the chance to improve your time management, communication and self-management skills. These relevant skills will enable you to do your job in an efficient and effective way. So, in order to advance your career gather the knowledge you need from this tremendous Telephone Receptionist Course.

Furthermore, receive a certificate of achievement after the completion of this course. Which will surely enhance the value of your resume.

Learning outcomes:

After completing this Telephone Receptionist course, learners will be able to:

• Get the idea of dealing with the customer
• Know more about self-management
• Increase your time management skills with this course
• Improve your organisational and planning skills
• Deepen your idea of how to communicate with the customers fluently

Key Features of the Telephone Receptionist Course:

• Instant e-certificate and hard copy dispatch by next working day
• Fully online, interactive course with audio voiceover
• Developed by qualified professionals in the field
• Self-paced learning and laptop, tablet, smartphone-friendly
• 24/7 Learning Assistance
• Discounts on bulk purchases

*** Additional Gifts ***

Free Life Coaching Course

*** (Offer Ends Soon) ***

Kickstart your career as a Telephone receptionist and strengthen your financial ground with an annual salary of£21,750 – £26,500in the UK. But the telephone receptionist job is kind of a challenging task. So, having the proper skills of dealing with customers and answering their requirements is a must. Otherwise, you can’t satisfy your customer’s needs. So, learn these skills from our Telephone Receptionist course and flourish in your career. We designed this Telephone Receptionist course with the aim of advancing your career.

Course Curriculum

The detailed curriculum outline of our Telephone Receptionist Course is as follows:

***Telephone Receptionist Course***

Module One: Core Skills Required

• Core Skills Required

Module Two: Self-Management (I)

• Self-Management (I)

Module Three: Self-Management (II)

• Self-Management (II)

Module Four: Time Management (I)

• Time Management (I)

Module Five: Time Management (II)

• Time Management (II)

Module Six: Organizing and Planning (I)

• Organizing and Planning (I)

Module Seven: Organizing and Planning (II)

• Organizing and Planning (II)

Module Eight: Communication (I)

• Communication (I)

Module Nine: Communication (II)

• Communication (II)

Module Ten: Additional Challenges

• Additional Challenges

Accreditation

All of our courses, including this Telephone Receptionist Course, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.

Certification

Once you’ve successfully completed your Telephone Receptionist Course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Assessment

At the end of the course, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven’t, there’s no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself.

We designed this CourseTelephone Receptionist Course to increase your knowledge for your employability and help you excel in your current position. So, whoever wants to kickstart their career and grab the next promotion can join this course.

You don’t need any previous qualification to enrol in this Telephone Receptionist Course.

After the completion of this CourseTelephone Receptionist Course, you can hunt for jobs in the following sectors:

• Telephone Receptionist
• Call Center Manager
• Customer Service Executive
• Call Center Executive
• Customer Service Representative

Currently there are no Q&As for this course. Be the first to ask a question.

Certificate of completion

Digital certificate - Included

Certificate of completion

Hard copy certificate - Included