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Service Excellence in Hospitality: Comprehensive Training QLS Bundle

Level 5 - Five QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Lifetime Access


Imperial Academy

Summary

Price
£250 inc VAT
Or £41.67/mo. for 6 months...
Study method
Online
Duration
64 hours · Self-paced
Access to content
Lifetime access
Qualification
No formal qualification
CPD
40 CPD hours / points
Achievement
Certificates
  • Certificate of completion - Free
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

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Overview

Introducing the Service Excellence in Hospitality: Comprehensive Training QLS Bundle, a thoughtfully curated collection of courses designed for individuals aspiring to excel in the hospitality industry.

In the hospitality sector, particularly in the UK, the demand for well-trained professionals who understand the nuances of excellent service is continually growing. This Service Excellence in Hospitality: Comprehensive Training QLS Bundle emphasises the importance of professional responsibility and equips learners with the theoretical knowledge necessary to provide exceptional service. The skills and insights gained are not only professionally enriching but also have real-life applications, enhancing the ability to create memorable experiences for guests.

Participants will explore a range of courses crucial to hospitality excellence, from concierge services and waiter training to food safety and allergen awareness. Moreover, the course in public speaking is designed to enhance communication skills, a vital aspect of hospitality. This comprehensive approach ensures that learners are well-prepared to meet the high standards of service excellence expected in the hospitality industry.

Learning Outcomes Of Service Excellence in Hospitality Comprehensive Bundle:

  • Master the essentials of concierge services in hospitality.
  • Gain expertise in professional waiter training techniques.
  • Understand food hygiene and safety practices.
  • Learn about food allergen awareness and management.
  • Develop effective public speaking skills for hospitality.
  • Enhance customer service and guest interaction abilities.
  • Acquire knowledge for handling diverse hospitality scenarios.

Achievement

Certificates

Certificate of completion

Hard copy certificate - Included

CPD

40 CPD hours / points
Accredited by CPD Quality Standards

Course media

Description

Service Excellence in Hospitality Comprehensive Bundle

The Service Excellence in Hospitality bundle provides an in-depth look into various aspects of hospitality service. The course on Hospitality - Concierge delves into the roles and responsibilities of a concierge, providing insights into guest relations and service excellence. The Waiter Training diploma then focuses on the skills required for impeccable table service, including etiquette and customer interaction.

The certificates in Food Hygiene and Safety and Food Allergen Awareness are crucial for ensuring the well-being of guests, covering important aspects of food preparation and handling. Additionally, the Certificate in Public Speaking equips learners with the communication skills necessary for effective guest engagement, a critical component of hospitality. Together, these courses offer a well-rounded education, preparing learners for diverse roles in the hospitality sector.

QLS Endorsed Courses:

  • Course 01: Certificate in Hospitality - Concierge at QLS Level 3
  • Course 02: Diploma in Waiter Training at QLS Level 4
  • Course 03: Certificate in Food Hygiene and Safety at QLS Level 3
  • Course 04: Certificate in Food Allergen Awareness at QLS Level 3
  • Course 05: Certificate in Public Speaking at QLS Level 3

Who is this course for?

  • Aspiring Hospitality Professionals
  • Future Concierges
  • Budding Waiters and Waitresses
  • Individuals interested in Food Safety and Service

Career path

  • Concierge: £18,000 - £30,000 per year
  • Professional Waiter/Waitress: £16,000 - £25,000 per year
  • Food Safety Officer: £20,000 - £35,000 per year
  • Public Relations Specialist in Hospitality: £22,000 - £40,000 per year
  • Hospitality Service Manager: £24,000 - £45,000 per year
  • Customer Service Representative in Hospitality: £18,000 - £30,000 per year

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FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.