Salesforce Training Diploma

This Salesforce course is designed to provide professionals with the skills and knowledge necessary to use and customise the Salesforce platform effectively. The course covers a range of topics, including Salesforce architecture, data management, workflow automation, and reporting. Participants will learn how to navigate the Salesforce interface, create and manage records, customise fields and layouts, and create reports and dashboards.

Throughout the course, participants will learn how to navigate the Salesforce interface and perform basic tasks, such as creating and managing records. They will also learn how to customise fields, layouts, and page layouts to suit the needs of their organisation. Additionally, students will learn how to use workflow automation to streamline business processes and create reports and dashboards to track and analyse data.

By the end of the course, learners will have a comprehensive understanding of the Salesforce platform and will be able to use and customise it to support their business needs effectively. So enrol right now!

Learning Outcomes:

Upon completion of this Salesforce course, participants will be able to:

• Understand the architecture and capabilities of the Salesforce platform
• Navigate the Salesforce interface and perform basic tasks
• Manage data and records within Salesforce
• Customise fields, layouts, and page layouts
• Use workflow automation to streamline business processes
• Create reports and dashboards to track and analyse data

Meet the Accreditation

CPD Quality Standards (CPD QS) accreditation assure the Salesforce course training and learning activities are relevant, reliable, and upto date.

Expert Support

Dedicated tutor support and 24/7 customer support are available to all students with this premium quality course.

Key Benefits

• Learning materials of the Design course contain engaging voiceover and visual elements for your comfort.
• Get 24/7 access to all content for a full year.
• Each of our students gets full tutor support on weekdays (Monday to Friday)

This course is ideal for professionals looking to gain proficiency in using and customising the Salesforce platform. It is suitable for individuals working in various industries and roles, including sales, customer service, and marketing. The course covers a range of topics that are relevant to professionals working with Salesforce, including Salesforce architecture, data management, workflow automation, and reporting.

Course Curriculum:

• Unit 01: Course Introduction
• Unit 02: Heroku - Getting Started
• Unit 03: Heroku Elements
• Unit 04: Heroku Pipelines
• Unit 05: Salesforce Integration
• Unit 06: Conclusion

Course Assessment

Upon successful completion of this course, learners will undergo assessment through an assignment. This evaluation method ensures a comprehensive evaluation of their knowledge and understanding of the course material.

Exam & Retakes:

It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable.

Certification

Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery).

This course is suitable for professionals looking to gain proficiency in using and customising the Salesforce platform. It is ideal for individuals working in a variety of industries and roles, including:

• Sales professionals looking to use Salesforce to manage customer relationships and track sales activity
• Customer service professionals looking to use Salesforce to manage customer inquiries and support requests
• Marketing professionals looking to use Salesforce to manage campaigns and track results
• Business analysts and data professionals looking to use Salesforce to track and analyse data

This course is open to all, with no formal entry requirements.

• Sales Representative
• Customer Service Representative
• Marketing Coordinator
• Business Analyst

Overall, completing the course can provide you with the skills and knowledge necessary to pursue various careers in sales, customer service, and marketing. These career opportunities can provide you with an annual salary ranging from £25,000 to £62,000 in the UK.

Currently there are no Q&As for this course. Be the first to ask a question.