Sales Skills: Growth and Dealing with Customers
CPD Certified Diploma | FREE Exam | 24/7 Tutor Support | Lifetime Access | 100% Success Rate
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Summary
- Certificate of completion - £9.99
- Certificate of completion - £15.99
- Exam(s) / assessment(s) is included in price
- Tutor is available to students
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Overview
In today's competitive market, effective sales skills are essential for success. Research shows that 92% of salespeople give up after the fourth "no," but 60% of customers say "no" four times before saying "yes." Sales Skills: The Growth and Dealing with Customers course aims to provide learners with the tools and strategies to maximise their sales potential, build lasting relationships with customers, and ultimately achieve their targets. This comprehensive program delves deep into the sales process, covering essential aspects such as communication, negotiation, and objection handling. Start your journey towards sales excellence and enhance your ability to navigate the complex world of customer interactions with confidence and finesse.
Learning outcomes:
- Understand the fundamentals of sales and sales growth strategies.
- Explore the concept of sales hypnosis and its application in sales presentations.
- Gain insights into the relationship between sales and marketing.
- Develop effective communication skills and master sales negotiations.
- Learn how to deal with customers and handle objections professionally.
- Discover various tips and tricks to enhance your sales performance.
- Finally, familiarise yourself with the concepts of leverage and limitations in sales.
CPD
Course media
Description
The Sales Skills: Growth and Dealing with Customers course is designed to provide a comprehensive understanding of the sales process, from prospecting to closing the deal. In the first module, learners will be introduced to the world of sales, setting the foundation for the rest of the course.
As the course progresses, participants will delve into sales hypnosis, presentation techniques, and the essential role of communication in sales. Negotiation strategies will also be covered, equipping learners to navigate challenging situations easily. Furthermore, the course will address handling customer objections and implementing tips and tricks to boost sales performance.
By the end of this program, students will have gained the knowledge and skills necessary to excel in the competitive sales world. In addition, the course will empower learners to establish strong connections with customers, overcome objections, and, ultimately, close deals with confidence.
Who is this course for?
- Sales professionals seeking to enhance their skills and knowledge.
- Individuals considering a career in sales.
- Business owners looking to improve their sales strategies.
- Marketing professionals aiming to understand the sales process better.
- Customer service representatives wanting to handle customer objections effectively.
Career path
- Sales Executive - £18,000 to £30,000 per year.
- Business Development Manager - £25,000 to £50,000 per year.
- Sales Manager - £35,000 to £70,000 per year.
- Account Manager - £22,000 to £40,000 per year.
- Sales Consultant - £20,000 to £45,000 per year.
- Sales Director - £60,000 to £100,000+ per year.
Questions and answers
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Certificates
Certificate of completion
Digital certificate - £9.99
Receive a digital copy of your certificate as a PDF file for only £9.99.
Certificate of completion
Hard copy certificate - £15.99
A Physical, high-quality copy of your certificate will be printed and mailed to you for only £15.99.
For students within the United Kingdom, there will be no additional charge for postage and packaging. For students outside the United Kingdom, there will be an additional £10 fee for international shipping.
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Legal information
This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.