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reed.co.uk Entry into IT Support Package


reed.co.uk - IT

Summary

Price
£470 inc VAT
Or £52.22/mo. for 9 months...
Study method
Online
Duration
43 hours · Self-paced
Qualification
No formal qualification
Additional info
  • Tutor is available to students

Overview

Who is it for?

Do you have a genuine interest in computers? Are you someone who enjoy helping others? If you have both of these qualities, you might be interested in taking our reed.co.uk Entry into IT Support Package.

IT support is an integral part of many organisations, it helps ensure that business continues to function proficiently. In our reed.co.uk Entry into IT Support Package, we have carefully selected courses which will give you the essential skills and knowledge to help you start a career in IT Support.

What jobs will I qualify for?

Upon completing the Entry into IT Support package, you will be qualified for the following roles:

  • 1st Line Support/Helpdesk
  • 2nd Line Support

In these roles, you could earn up to £25,000 per annum (source: reed.co.uk Salary Checker, 2015. (UK only)).

Description

When can I start?

You can enrol for this course now - start today.

Are there any requirements?

No formal requirements. It is recommended that you have six to 12 months of hands-on experience in IT before completing the CompTIA A+ examination.

What skills will I gain?

The CompTIA A+ course will cover the fundamentals of computer technology, installation and configuration of PCs, laptops and related hardware, and basic networking.It will also look into the skills required to install and configure PC operating systems, as well as configuring common features (e.g. network connectivity and email) for mobile operating systems Android and Apple iOS.

Through the CompTIA Strata IT Fundamentals course, it will cover the explanation of technology and computer hardware basics, compatibility issues and common errors, software installation and functions, security risks and prevention. The exam will also assess the candidate's knowledge of Green IT and preventative maintenance of computers.

Module breakdown

CompTIA A+

  • BIOS and Motherboards
  • Memory, Expansion Cards and Storage Devices
  • CPUs, Connections and Power Supplies
  • Configurations, Displays, Connectors & Peripherals
  • Network Cabling, IP Addressing, Ports and Protocols
  • Networking Technologies
  • Networking Devices and Tools
  • Laptops
  • Printers Operational Procedures
  • Introducing Microsoft Windows
  • Installing and Configuring Windows
  • Optimising Windows
  • Managing Windows
  • Security and Data Disposal
  • Mobile Device3s
  • System Troubleshooting
  • General Troubleshooting

CompTIA Strata IT Fundamentals

  • Getting started with computers
  • System unit components
  • Computer peripherals
  • Portable computing devices and media players
  • Setting up a basic pc workstation
  • Working with files and folders
  • Working with software
  • Network technologies
  • Working with the internet
  • Personal computer security concepts
  • Identifying risks in upgrading systems
  • Preventative maintenance techniques
  • Maintaining and troubleshooting a basic PC workstation
  • Green IT
  • Course assessment

What support is available?

  • LiveChat and Email with expert Tutors
  • Hands-on interactive exercises - learn by doing
  • Practice certification exams to test your readiness
  • Regular course updates - never out of date

How will I be assessed?

In order to gain certification for both courses, student must complete the CompTIA Strata IT Fundamentals and CompTIA A+ exam.

(These exams can be booked as part of your course. Ask your Learning Consultant for further details.)

What should I do next? For a free consultation call a specialist IT Learning Consultant on 0207 980 2842 or enquire online today to request a call back.

Questions and answers

Reviews

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FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.