reed.co.uk Entry into IT Support Package
reed.co.uk - IT
Summary
- Tutor is available to students
Overview
Who is it for?
Do you have a genuine interest in computers? Are you someone who enjoy helping others? If you have both of these qualities, you might be interested in taking our reed.co.uk Entry into IT Support Package.
IT support is an integral part of many organisations, it helps ensure that business continues to function proficiently. In our reed.co.uk Entry into IT Support Package, we have carefully selected courses which will give you the essential skills and knowledge to help you start a career in IT Support.
What jobs will I qualify for?
Upon completing the Entry into IT Support package, you will be qualified for the following roles:
- 1st Line Support/Helpdesk
- 2nd Line Support
In these roles, you could earn up to £25,000 per annum (source: reed.co.uk Salary Checker, 2015. (UK only)).
Description
When can I start?
You can enrol for this course now - start today.
Are there any requirements?
No formal requirements. It is recommended that you have six to 12 months of hands-on experience in IT before completing the CompTIA A+ examination.
What skills will I gain?
The CompTIA A+ course will cover the fundamentals of computer technology, installation and configuration of PCs, laptops and related hardware, and basic networking.It will also look into the skills required to install and configure PC operating systems, as well as configuring common features (e.g. network connectivity and email) for mobile operating systems Android and Apple iOS.
Through the CompTIA Strata IT Fundamentals course, it will cover the explanation of technology and computer hardware basics, compatibility issues and common errors, software installation and functions, security risks and prevention. The exam will also assess the candidate's knowledge of Green IT and preventative maintenance of computers.
Module breakdown
CompTIA A+
- BIOS and Motherboards
- Memory, Expansion Cards and Storage Devices
- CPUs, Connections and Power Supplies
- Configurations, Displays, Connectors & Peripherals
- Network Cabling, IP Addressing, Ports and Protocols
- Networking Technologies
- Networking Devices and Tools
- Laptops
- Printers Operational Procedures
- Introducing Microsoft Windows
- Installing and Configuring Windows
- Optimising Windows
- Managing Windows
- Security and Data Disposal
- Mobile Device3s
- System Troubleshooting
- General Troubleshooting
CompTIA Strata IT Fundamentals
- Getting started with computers
- System unit components
- Computer peripherals
- Portable computing devices and media players
- Setting up a basic pc workstation
- Working with files and folders
- Working with software
- Network technologies
- Working with the internet
- Personal computer security concepts
- Identifying risks in upgrading systems
- Preventative maintenance techniques
- Maintaining and troubleshooting a basic PC workstation
- Green IT
- Course assessment
What support is available?
- LiveChat and Email with expert Tutors
- Hands-on interactive exercises - learn by doing
- Practice certification exams to test your readiness
- Regular course updates - never out of date
How will I be assessed?
In order to gain certification for both courses, student must complete the CompTIA Strata IT Fundamentals and CompTIA A+ exam.
(These exams can be booked as part of your course. Ask your Learning Consultant for further details.)
What should I do next? For a free consultation call a specialist IT Learning Consultant on 0207 980 2842 or enquire online today to request a call back.
Questions and answers
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Legal information
This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.