Quality & Productivity Management
Gain competencies in Operations Management
Sentinel 9
Summary
- Reed courses certificate of completion - Free
- Certificate of completion - £3
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Overview
This course aims to provide in-depth knowledge of aspects that are critical for the Supply Chain Management of any business. Supply Chain Management is effectively coordinating the process of production, managing inventories, location and transportation of goods and services to achieve the best sustainable outcome for the customer. Topics covered include: Quality and Productivity Management; Cost of Quality; Origins of TQM; Benchmarking, Employee Empowerment and Team Approach; Quality Tools; Product Design; and Six Sigma.
Certificates
Reed courses certificate of completion
Digital certificate - Included
Will be downloadable when all lectures have been completed
Certificate of completion
Digital certificate - £3
The certificate will be sent via email once the course has been completed.
Curriculum
Course media
Description
BACKGROUND:
Defining Quality:
The definition of quality depends on the role of the people defining it. Most consumers have a difficult time defining quality, but they know it when they see it. For example, although you probably have an opinion as to which manufacturer of athletic shoes provides the highest quality, it would probably be difficult for you to define your quality standard in precise terms. Also, your friends may have different opinions regarding which athletic shoes are of highest quality. The difficulty in defining quality exists regardless of product, and this is true for both manufacturing and service organizations. Think about how difficult it may be to define quality for products such as airline services, child day-care facilities, college classes, or even OM textbooks. Further complicating the issue is that the meaning of quality has changed over time.
LEARNING OUTCOMES:
Upon the completion of this module, users will be able to:
• Understand the theoretical and practical knowledge of operations management to solve current business challenges.
• Understand and analyse the key concepts of process management.
• Apply critical thinking to supply chain management, quality and productivity management.
• Demonstrate a comprehensive understanding of communication and information flow in the business to improve current business practice.
TIME: Up to 2 Hours
OTHER INFORMATION:
• No prerequisites.
• No materials distributed.
• No formal assessments required.
Who is this course for?
- Business Managers
- Students
- Self Employed Individuals
- Start-up Companies
- Executives
- Entrepreneurs
Requirements
- No prerequisites.
- No materials distributed.
- No formal assessments required.
Career path
- Administrator
- Business Development Officer
- Consultant
- Government Officer
- Manager
- Operations Manager
- Project Manager
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This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.
