Project Management & Operating a Small Business Bundle - Including PRINCE2® Foundation and PRINCE2® Practitioner Courses, Book keeping and marketing analytics
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Summary
- Tutor is available to students
Overview
Project Management & Operating a Small Business Bundle - Including PRINCE2® Foundation and PRINCE2® Practitioner Courses, Book keeping and marketing analytics, Only £189
This comprehensive online bundle includes courses such as customer service skills, marketing analytics, business ethics, coaching and mentoring, project management, and much more!
Description
Project Management & Operating a Small Business Bundle - Including PRINCE2® Foundation and PRINCE2® Practitioner Courses, Book keeping and marketing analytics, Only £189
Entrepreneur course
- Deciding on the type of business
- What is the market/competition like
- Basics of starting a business
- Create a business plan
- Get financing
- Hire employees
- Training employees
- Market the business
- Run the business
- Grow the business
Basic Bookkeeping course
- Basic Terminology
- Accounting Methods
- Keeping track of your business
- Understanding the balance sheet
- Other financial statements
- Payroll accounting / terminology
- End of period procedures
- Financial Planning, budgeting and control
- Auditing
Project Management
- Key concepts
- Initiation
- Planning
- Planning tools
- Executing the project
- Maintaining and controlling the project
- Closing out
Budget and Financial Reports
- Budgeting glossary
- Understanding financial statements
- Analysing financial statements
- Understanding budgets
- Budgeting made easy
- Advanced forecasting techniques
- Managing the budget
- Making smart purchasing decisions
- A glimpse into the legal world
Coaching and Mentoring
- Defining coaching and mentoring
- Setting goals
- Understanding the realities
- Developing options
- Wrapping up the coaching session
- The importance of trust
- Providing feedback
- Overcoming roadblocks
- Reaching the end
- How mentoring differs from coaching
Business Etiquette
- Understanding etiquette
- Networking for success
- The meet and greet
- The dining in style
- Eating out
- Business email etiquette
- Phone etiquette
- The written letter
- Dressing for success
- International etiquette
Business Ethics
- What is ethics
- Implementing ethics in the workplace
- Employer/employee rights
- Business
- Ethical Decisions
- Whistle blowing
- Managerial ethics
- Unethical behaviour
- Ethics in business
Marketing
- What is marketing?
- Common marketing types
- The marketing mix
- Communicating the right way
- Customer communications
- Marketing goals
- The marketing funnel
- Marketing mistakes
Creative Problem Solving
- The problem solving methods
- Information gathering
- Problem definition
- Preparing for brainstorming
- Generating solutions
- Analysing solutions
- Selecting a solution
- Planning your next steps
- Recording lessons learned
Customer Service
- Who we are what we do
- Establishing your attitude
- Identifying and addressing customer needs
- Generating return business
- In-Person customer service
- Giving customer service over the phone
- Providing electronic customer service
- Recovering difficult customers
- Understanding when to escalate
- Ten things you can do to WOW customers
Excel 2010 & 2013 Essentials
- Opening Excel
- Working with the interface
- Your first worksheet
- Viewing Excel data
- Building formulas
- Using Excel functions
- Using quick analysis
- Formatting your data
- Using styles, themes and effects
- Printing and sharing your workbook
Excel 2010 & 2013 Advanced
- SmartArt and objects
- Auditing
- Creating charts
- Working with charts
- Creating pivot tables and pivot charts
- Macros
- Solving Formula errors
- Using what if analysis
- Managing your data
- Grouping and outlining data
PRINCE2® Foundation
The PRINCE2® Foundation course is the first of two examination courses that you are required to pass in order to become a registered PRINCE2® Practitioner. This makes it the ideal starting point for anyone who is interested in a rewarding career in Project Management. The Foundation certification is internationally recognised and covers the basic methodology and terminology of PRINCE2®. Completing the Foundation course will ensure the ability to demonstrate an understanding of the PRINCE2® Principles, Themes, Processes and Tailoring. It will also teach the various techniques and roles that are required during a PRINCE2® Project. Completion of the PRINCE2® Foundation course, and passing the certification examination, will result in being sufficiently prepared to work within a PRINCE2® environment and as a part of a PRINCE2® Project Management team. Successfully passing the PRINCE2® Foundation examination is also a prerequisite for writing the PRINCE2® Practitioner exam which will lead to becoming a Registered PRINCE2® Practitioner. A qualification in PRINCE2® is highly beneficial and the perfect investment for a future in the Project Management sector.
PRINCE2® Practitioner Course,
The PRINCE2® Practitioner examination is the second of two examination courses that you are required to pass in order to become a registered PRINCE2® Practitioner. Successful completion of this course will indicate that the candidate is able to act as a sufficiently informed member of a Project Management team that uses the PRINCE2® methodology. Having already gained the basic understanding of the PRINCE2® method and terminology in the Foundation course, the PRINCE2® Practitioner course aims at providing a deeper insight into the methodology. The Practitioner course will detail the relationships between the Processes, Themes and Principles of PRINCE2® and the reasons behind them. The PRINCE2® Practitioner course will prepare the candidate to be able to apply the method in an appropriate manner within a given set of circumstances and begin to work on projects. With the demand for PRINCE2® continuously increasing, there is no better time to gain a valuable PRINCE2® certification and enhance your employability.
Who is this course for?
Ideal for anyone who currently is, or intends to be a:
Supervisor or Team Leader.
Manager, Senior Manager or General Manager
Program or Project Manager
Portfolio Manager
IT Consultant
Management Consultant
Business Development Manager
Business Analyst
Requirements
Basic understanding of business.
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