Professional Receptionist

Diploma in Professional Receptionist

Unlock the Key to Exceptional Receptionist Skills with Professional Receptionist Course!

To improve your chances of gaining well-paid employment as a Receptionist, enrol on Global Edulink’s Diploma in Professional Receptionist. Developing your skills and gaining a formal, recognised qualification will impress existing and future employers and aid your career development.

This Professional Receptionist course is suitable for those who are seeking their first receptionist role, someone who has just begun working as a receptionist or someone who is an experienced receptionist. This Professional Receptionist online course will suit all levels of experience and will enable you to succeed as a Receptionist. As a leading qualification provider, Global Edulink can help you to enhance your natural abilities and experience in reception, switchboard and clerical duties, and demonstrate that you are willing and able to improve yourself and achieve professional development.

Unlike many distance learning course providers, Global Edulink are dedicated to ensuring that you feel supported throughout your studies. By studying with us you will have access not only to all of the course materials you require (24 hours a day, 7 days a week, 365 days a year) but also to a supportive team to help develop your confidence and keep you motivated to learn and complete your course. This Professional Receptionist course is comprised of professionally-narrated e-tutorials, interactive quizzes and tests, plus a final exam. Step-by-step videos will help you to fully understand the course content and to be able to apply your new knowledge to real-life situations upon qualification.

Get Started Today!

• Accredited by CPD & iAP
• Unlimited Access for 365 Days
• FREE PDF Certificate Included

ENROL NOW!

✦COURSE CURRICULUM : Diploma in Professional Receptionist ✦

➤(Module 01) : Professional Receptionist Training Course Objectives

➤(Module 02) : The 90: 90 Principle to Create a Powerful First Impression

➤(Module 03) : Hot Telephone Tips

➤(Module 04) : Get the Facts- Ask the Right Questions

➤(Module 05) : Discuss Solutions- Learning to Listen

➤(Module 06) : Dealing With Difficult Customers

➤(Module 07) : Practice Good Telephone Skills

➤(Module 08) : Managing Database and Company Files

➤(Module 09) : Booking or Reservation Procedure

➤(Module 10) : Deal Effectively With Security and Safety Issues

➤(Module 11) : Meeting Arrangements

➤(Module 12) : Successful Meetings & Minutes

➤(Module 13) : Organising a Meeting

➤(Module 14) : Arranging Business Travel and Accommodation

➤(Module 15) : Email Tutorial

➤(Module 16) : How to Use Social Media to Promote Your Company

➤(Module 17) : How to Write a Formal Letter

➤(Module 18) : How to Write Business Memo

➤(Module 19) : Business Writing and Memos

➤(Module 20) : Minute Taking

➤(Module 21) : Taking Minutes

➤(Module 22) : Microsoft Excel Tutorial

➤(Module 23) : MS PowerPoint Tips

➤(Module 24) : MS Word Tips & Tricks

➤(Module 25) : Microsoft Outlook

Method of Assessment

At the end of the course Professional Receptionist , you will be required to sit an online multiple-choice test. Your grade will be assessed automatically and immediately so that you will instantly know whether you have been successful. Successful students will be awarded a Diploma in Professional Receptionist Training, which is a recognised qualification.

Certification

Successful candidates will be awarded Level 3 Diploma in Professional Receptionist.

Benefits you will gain:

By enrolling in to this Professional Receptionist course, you’ll get:

• High-quality e-learning study materials and mock exams.
• Tutorials/materials from the industry leading experts.
• 24/7 Access to the Learning Portal.
• The benefit of applying for TOTUM Discount Card.
• Recognised Accredited Qualification.
• Excellent customer service and administrative support

The Professional Receptionist course consists of 75 hours of guided learning (all of which is online and available to access all day, every day – whenever is convenient to you) and is delivered in three units:

★ Unit 1: Developing customer service skills (including how to welcome guests correctly and professionally, how to create a powerful and positive first impression, how to handle difficult customers, identifying customer needs and listening effectively)

★ Unit 2: Telephone handling and administrative skills (including database management, using Opera PMS V5 software for checking-in and checking-out guests and managing meetings including minute-taking)

★ Unit 3: Business communication skills (including producing business documents, technical writing skills, computing skills for Microsoft Word/Excel/Powerpoint/Outlook)

• Seeking your first job as a Receptionist?
• Already employed as a Receptionist (perhaps on a temporary basis) and want to develop best practice and boost your career?
• An experienced Receptionist interested in developing your administrative and receptionist skills to progress up the career ladder?

If so, this distance-learning Professional Receptionist course is ideal as it will give you the knowledge and qualification you need, whilst enabling you to fit your studying around your existing employment or other commitments.

• This Professional Receptionist course is available to all students, of all academic backgrounds. However, a sound educational background or reception experience would be an advantage.
• Learners should be ages 16 or over to undertake the qualification.
• Basic understanding of English language, literacy, numeracy and ICT are required to attend this course.

This certificate is all you need to successfully jump start your receptionist career. This Professional Receptionist course will ensure you progress considerably in your career and to win other job opportunities such as salary increments and job promotions. Mentioned below are few of the job positions this course will benefit you in

• Receptionist – £16,283
• Medical receptionist – £14,199 per annum