Principles of Business & Administration LAO Level 2 Certificate (B00377)
Richmond Adult Community College
Summary
- Tutor is available to students
Location & dates
Overview
This course is designed to allow learners to develop their knowledge and understanding of working in a business and administration environment.
Description
Learners are provided with an introduction to the Business and Administration environment by studying the following units to gain this qualification:
- Principles of Personal Responsibilities and Working in a Business Environment. This unit is about understanding employment rights, health, safety and security, how to work with others and how to manage and improve own work in a business environment.
- Principles of Providing Administrative Services. This unit is about the knowledge and understanding needed to complete core administrative tasks in a business environment, including using office equipment, handling mail, using telephone equipment, minimising waste, providing reception services and effective customer service.
- Principles of Managing Information and Producing Documents. This unit is about the knowledge needed to manage information and produce documents, including organising and researching information, and producing and storing documents.
- Principles of Supporting Business Events. This unit is about the reasons for change in working methods, products or services in a business environment and the knowledge and understanding needed to support change in a positive way.
- Principles of supporting change in a business environment. In this unit you will cover the following: the reasons for change in a business environment, reviewing working methods, products or services, types of support that people may need during change, the benefits of working with others during change
- Principles of budgets in a business environment. This unit covers the purpose of budgets for managing financial resources to meet business requirements, plus how to develop budgets and manage budgets.
Requirements
Yes
Questions and answers
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Legal information
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