Personal Selling Skills (Byte Size Skills Course) Course
Stonebridge College.
Summary
- Tutor is available to students
Overview
The aim of this course is to help you develop a marketing 'package' that will successfully meet customers' needs.
By the end of this course, you will be able to:
- define your typical customer
- determine what they want
- decide why they will buy from you
- produce a personalised plan of campaign for your market research
- identify your firm's strengths, weaknesses, opportunities and threats
- design a successful marketing 'package'.
Description
Part 1 - Personal Selling Skills
- Introduction
- What is Selling?
- Don't Just Order-Take
- The Building Blocks that Lead to a Sale
- How to Handle Incoming Calls
- How to Make Appointments by Phone
- How to Reach the Decision Maker
- The Sales Presentation
Part 2 - Telephone Techniques
- Telephone Selling
- Objections
- How to Keep Records
- How to Motivate Yourself
Requirements
There is no experience or previous qualifications required for enrolment on this course. It is available to all students, of all academic backgrounds.
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Legal information
This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.