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  • Customer Care Excellence

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...This customer care training course is available throughout the UK. CPD Value 5.5 Hours Course Locations Customer Care London Customer Care Manchester Customer Care Nottingham Customer Care Birmingham Customer Care Bristol Customer Care Edinburgh Customer Care Leeds 09:30 …
    £516
  • MSc Psychology (Conversion)

    The University of Law – Psychology
    Conversion course for non-psychology graduates.
    • 113 enquiries
    • Classroom
    • 1 year · Part-time or full-time
    • University - Postgraduate
    • Tutor support
    ...critical judgements in psychological arguments. Employability is embedded into this course from the beginning. Our unique Professional Development and Applications of Professional Psychology modules will allow you to explore and prepare for your career while you study. We teach our …
    Enquire for pricing
  • Excellent Customer Care - Incoming Calls

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...Manchester Excellent Customer Care - Incoming Calls Nottingham Excellent Customer Care - Incoming Calls Birmingham Excellent Customer Care - Incoming Calls Bristol Excellent Customer Care - Incoming Calls Edinburgh Excellent Customer Care - Incoming Calls Leeds 09:30 - 10:00 Coffee & …
    £516
  • Customer Care - Incoming and Outgoing Calls

    Practical Training for Professionals
    • 12 enquiries
    • Classroom
    • 1 day · Part-time
    • 6 CPD points
    ...customer care training course is available throughout the UK. CPD Value 5.5 Hours Course Locations Customer Care - Incoming and Outgoing Calls London Customer Care - Incoming and Outgoing Calls Manchester Customer Care - Incoming and Outgoing Calls Nottingham Customer Care - Incoming …
    £468
  • Time Management - Improve Your Personal Effectiveness

    Pitman Training Essex and Suffolk
    Classroom based course with study materials included.
    • Classroom
    • 6 hours · Part-time
    • 16 CPD points
    • Tutor support
    ...job. Roles where you’re required to multi-task across a number of different tasks or manage different people, for example, PA, Executive Assistant type roles, would find this extremely useful. …
    £359
  • Tracheostomy- Adults

    EF Training and Consultancy
    • 64 enquiries
    • Classroom
    • 7 hours · Full-time
    • 7 CPD points
    ...mannequins. This course is aimed at RNs , HCAs and carers that either want to refresh their knowledge or gain a better understanding of an Adult with a Tracheostomy. As a RN or HCA it will give the basic knowledge to care for a client with a Trachestomy. The CPD hours could be …
    £130
  • Effective Business Communication

    Pitman Training Essex and Suffolk
    Classroom based course with study materials included
    • Classroom
    • 6 hours · Part-time or full-time
    • 14 CPD points
    • Tutor support
    ...4: You will cover face-to-face and phone communications as well as focussing on listening skills, questioning skills, body language and personal networking. 5: This session focuses on presentation skills and will look at how to alleviate fears associated with delivering a presentation …
    £359
  • Call Centre - Achieving Best Practice

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    ...are able to understand and implement a series of measures to ensure that their business is always seen in the best light. This customer care training course is available throughout the UK. CPD Value 5.5 Hours Course Locations Call Centre - Achieving Best Practice London Call …
    £516
  • Effective Presentations Skills - Introduction

    Infero Training Ltd
    Classroom based course with LIVE TRAINER & Post Course Support - Nationwide £248
    • 105 enquiries
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • Tutor support
    Great service
    ...Being proficient in Presentation Skills can open the door to many career opportunities such as: Sales Manager Business Development Team Leader Manager Controller Assistant Manager …
    £297.60
    • Classroom
    • 1 day · Full-time
    • Tutor support
    We all suffer personal setbacks and have days (weeks, maybe?) when it's hard to cope at work and keep yourself together. As difficult or as awkward as everything may be, it is not always what happens to you that determines your overall state of well-being but how you …
    £576
  • Customer Satisfaction as a Selling Tool

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...for those who wish to manage high levels of customer care through their teams. Delegates will learn how to be pro-active with customer care and directly contact clients to ensure they are experiencing high levels of customer care. This will help identify satisfied and, more importantly …
    £516
  • Introduction to Account Management

    Practical Training for Professionals
    • 27 enquiries
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...Management is a customer relationship management course. Customer care is vital to any successful organisation, this course looks at current practice and explains how to set standards and develop best practice. Good customer care must be managed and does not occur naturally yet is a must …
    £516
  • Effective Presentations - PRO (2 Days)

    Infero Training Ltd
    Classroom based course with LIVE TRAINER & Post Course Support - Nationwide £248
    • 34 enquiries
    • Classroom
    • 2 days · Full-time
    • Certificate(s) included
    • Tutor support
    Great service
    ...Being proficient in Presentation Skills can open the door to many career opportunities such as: Sales Manager Business Development Team Leader Manager Controller Assistant Manager …
    £595.20
  • Enhancing the Visitors Experience

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...visitors excellent customer care. This course is designed specifically for front line staff in businesses, public sector organisations, academic institutions, places of interest and tourist attractions. The course provides an overview of essential customer care skills and how the visitor …
    £516
  • How to say 'No' and retain Customer Satisfaction

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...11:00 - 12:00 Handling Objections/Negotiating/Closing 12:00 - 13:00 Customer Care 13:00 - 14:00 Lunch 14:00 - 14:45 Customer Expectations 14:45 - 15:45 Role Plays 15:45 - 16:30 Effective Customer Care Letter Writing 16:30 Summary Action Plans Agreed …
    £516
  • The Client Meeting - Face to Face Selling

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    Delegates start the day by comparing their own experiences of customer care. This programme looks at the importance of body language and the voice, and how enthusiasm for the product can be seen visually and detected vocally. We take an in depth look at why customers …
    £516
  • Introduction to NLP for Professionals

    Practical Training for Professionals
    • 10 enquiries
    • Classroom
    • Full-time
    • 6 CPD points
    • Tutor support
    Introduction to NLP - Overview This NLP training course is designed to introduce delegates to the excellence principles and techniques of Neuro Linguistic Programming (NLP), and how they can be applied in a business context. This Introduction to NLP course is available thro …
    £576
  • Advanced Leadership Course

    ATA (Asset Training Academy) LTD
    CPD accredited Classroom and online Course. Certificate, Study materials, Tutor Support, Lunch included.
    • Classroom
    • 1 day · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    ...designed to take managers from being "good" to being "great" as it considers the critical areas that need to be addressed with regards to Mental Health and Resilience of Team Workers, Remote and flexible Working, Effective Communication, Emotional Intelligence and more. The course will provide …
    £354
  • Dealing with Incoming Calls Positively

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...Task 3: What Are Our Customers\' Main Objections? What is the Best Way to Handle Them? 14:20 Golden Rules For Achieving Excellent Customer Care 14:40 GROUP 2 AS ABOVE 15:30 One to One Supervision 16:15 - 16:30 Both Groups Together - Feedback and evaluations 16:30 Summary & …
    £516
  • Designer Development Course

    London Fields Design School
    Personal mentoring and support into the creative industry. In-class or online study options.
    • 74 enquiries
    • Classroom
    • 12 months · Part-time or full-time
    • Certificate(s) included
    • Tutor support
    ...Design History 1 day classroom/live online study Continuing self-directed study Business Development and Freelancing 1 day classroom/live online study Continuing self-directed study Personal Branding and Website Design 1 day classroom/live online study Continuing self-directed study …
    from £6,750
  • Diary Management - PA Masterclass

    Pitman Training Essex and Suffolk
    Classroom based course with study materials and reference tools included.
    • Classroom
    • 1 day · Part-time or full-time
    • Certificate(s) included
    • Tutor support
    ...effectiveness and contribute to the overall success of your organisation. Understanding the Role of a Personal Assistant in Complex Diary Management • Defining the role of a Personal Assistant • Importance of diary management for senior executives • Challenges and complexities in diary management …
    £399
  • Better Business Travel - PA Masterclass

    Pitman Training Essex and Suffolk
    Classroom based course with study materials and reference tools included.
    • Classroom
    • 1 day · Part-time or full-time
    • Certificate(s) included
    • Tutor support
    ...bookings on behalf of their organisation. This programme forms part of our Continued Professional Development range of activities for Personal Assistants and Executive Assistants looking to maximise their value. …
    £399
  • AI for Executive Assistants

    Pitman Training Essex and Suffolk
    • Classroom
    • 1 day · Full-time
    • Tutor support
    This one-day training course is designed for Executive Assistants (EAs) who are keen to harness the potential of Artificial Intelligence (AI) to enhance their productivity and effectiveness. Through a combination of theoretical insights and practical exercises, participants …
    £479
  • Executive PA Masterclass

    Pitman Training Essex and Suffolk
    Two-day workshop focussed on how to excel in this pivotal job role.
    • Classroom
    • 2 days · Part-time or full-time
    • Certificate(s) included
    • 12 CPD points
    • Tutor support
    ...your role and performance The Executive PA Masterclass is most appropriate for Personal Assistants, senior secretaries, management assistants and executive assistants who are looking to develop their role. The aims are to improve your insights and gain up to date techniques and tactics …
    £799
  • MSc Web and Mobile Development Technologies (Part-Time)

    Northumbria University London Campus
    Blended delivery pattern, with 50% of teaching delivered in-person and 50% online
    • 13 enquiries
    • Classroom
    • 2 years · Part-time
    • University - Postgraduate
    • Tutor support
    Northumbria University’s part-time MSc Web and Mobile Development Technologies provides a firm grounding in strategic web development skills, with a specific focus on mobile development. Our programme will enable you to develop the lifelong skills needed to rise to the …
    Enquire for pricing
  • Personal and Organisational Resilience

    Alliance Manchester Business School
    Learn to lead with greater resilience. Classroom based course.
    • Classroom
    • 4 days · Full-time
    • Certificate(s) included
    • Tutor support
    ...resilience capabilities around four core objectives: 1. Taking stock - Understand your personal resilience: Understand the concept of resilience in leadership Gain self-awareness of your personal resilience and identify your patterns in reacting to change and challenges Analyse your …
    £4,800
  • Coaching and Mentoring Workshop - face-face

    Dita Health and Social Care Consultancy Limited
    Coaching and Mentoring Workshops
    • Classroom
    • 3 hours · Full-time
    • Certificate(s) included
    • Tutor support
    ...mentoring? Build an understanding of the benefits associated with frequent coaching and mentoring conversations Recognise the multiple personal development opportunities found in a typical working day – touch line coaching, wellbeing coaching and crisis coaching Explore a number of different …
    £150
    • Classroom
    • Part-time
    • 6 CPD points
    • Tutor support
    ...venture partners. By the end of the course participants will understand their partners' cultural perspectives and be able to adapt their personal style to allow them to work effectively as an international joint venture team. This Successful International Joint Venture Teamworking …
    £576
  • Fast Track Personal Trainer Course (RQF)

    Diverse Trainers
    Qualify in 2-4 weeks, Class room & Gym floor training, CIMSPA recognised qualification
    • 12 enquiries
    • Classroom
    • 10 days · Full-time
    • Regulated qualification
    • Tutor support
    Great service
    ...and physical activity. A personal trainer needs to design, manage, and adapt a personal training program for healthy adults of all ages. Setting up and promoting their own personal training or fitness business. Key principles of exercise, fitness, and health, including the components …
    £949
  • Level 3 Diploma in Personal Training

    LA Training
    Classroom based course with study materials, tutor support and final assessments included.
    • Classroom
    • 7 days · Full-time
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    ...client. You will learn: Anatomy and physiology knowledge as applicable to personal training. Nutrition and its application to support a client’s health and physical activity programme Health and well-being and factors that affect this Effective communication during client …
    £1,399

FAQs

Reed Courses advertises a large variety of Personal development courses which are delivered by a range of learning providers. The Personal development courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Personal development course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Personal development courses, you might also be interested in Communication, Career development and Leadership. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

In addition to free Personal development courses, Reed Courses also has plenty of paid for online Personal development courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online Personal development courses. Alternatively you'll be able to enrol on an online Personal development course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom Personal development course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company Personal development courses from a variety of learning providers.