Personal Assistant (Level 3)

Personal Assistant (Level 3)

Our Personal Assistant distance learning course is a must for support staff. You will learn the importance of good communication skills and how to organise your office responsibilities.

• Learn how to manage and maintain offices to a high standard.
• Gain knowledge of how to process business documents.
• Learn how to organise events and work to budgets.
• Develop your knowledge of appropriate communication methods for the office environment.
• Learn how to assist with the recruitment process. 

SYLLABUS:Module 1 - Organising and Managing an Office

• Ensuring all necessary equipment meets user needs
• Maintenance of office equipment
• Maintaining positive relationships with suppliers
• Implementing and monitoring office procedures
• Health and safety at work

Module 2 - Compilation of Business Documents

• Transcription and storage of handwritten notes
• Use of word processing software
• Spreadsheets
• Presentations software

Module 3 - Event Planning

• Event management
• Budgeting
• Health and safety
• Invitation distribution

Module 4 - Planning of Meetings

• Calling and planning a meeting
• Business meetings
• Team meetings
• Staff and management meetings
• Minute taking
• Specific needs
• Follow-up actions

Module 5 - Communication

• Communicating sensitive information
• Selecting a communication method
• Verbal communication
• Lack of communication
• Barriers

Module 6 - Recruitment of staff

• Acquiring vacancy details
• Compiling a job information pack
• Holding candidate information securely
• From interview to appointment

Assessment

Assessments are a great way of checking your progress allowing you to apply your learning to real-world situations. Through the Personal Assistant (Level 3) Course by NCFE, students will be assessed by a series of written assignments, which are submitted to and marked by your tutor.

All assignments are set by NCFE. Upon verification of the activities, exercises and assignments, a certificate of achievement will be awarded by the national awarding organisation NCFE, as confirmation that your written work has met all of the learning outcomes and assessment criteria for the programme.

There is no external examination required.

What's included:

You will have access to a tutor, via email, who will mark your work and guide you through the course to help you be ready for your examinations. In addition you will be supplied with a comprehensive Study Guide which will help you through the study and assessment process.

The course pack includes, guidance on relevant study skills and full tutor support comprising:

• the marking of a series of assignments
• written answers to specific study problems
• 12 month tutor support via emails
• a copy of our study guide, will give you guidance on studying and submitting assignments

Our Personal Assistant (Level 3) Course is openly available to anyone wishing to learn more about Personal Assistant and has a keen interest in the subject, plus an intention to progress a career.

• Learners will need sufficient numeracy and literacy 
• Students should have access to a computer and the internet throughout your study period.
• Learners should have basic PC skills in order to navigate our Support Portal
• You should be fully committed to your studies.