Patient Customer Service - CPD Accredited
CPD UK Certified - Free PDF & Hardcopy Certificate - Interactive Audio-Visual Lessons - Lifetime Access
Training Express Ltd
Summary
- Exam(s) / assessment(s) is included in price
- Tutor is available to students
Add to basket or enquire
Overview
Health is wealth, so it stands to reason that you’d want to learn how to take care of it properly. In this Patient Customer Service - CPD Accredited course, you get step-by-step lessons on Patient Customer Service - CPD Accredited which allow you to become confident in your skills when applying for jobs in the Health and care industry.
This course is made up of 11 modules, and each of them cover a crucial aspect of Patient Customer Service - CPD Accredited.
Furthermore, you get to enjoy uninterrupted access to the entire course to finish it at your own speed. And the icing on the cake is after you do finish the course you get your certificate completely free of charge! No paying for PDF certification, it’s all free and available the moment you complete the course.
Regardless of your prior experience or education, there are no restrictions or requirements to enrolling; you can enrol in the course from your phone, PC, laptop or tablet.
And if you needed more assurance on top of all that, then here it is— You get a 100% Money-Back Guarantee, so if you aren’t satisfied, you get a full refund.
Get started now and become skilled in Patient Customer Service - CPD Accredited by training with the Training Express.
CPD
Course media
Description
Course Curriculum:
- Module 01: Introduction to Patient Customer Service
- Module 02: Effective Patient Customer Service Training
- Module 03: Areas of Patient Customer Service
- Module 04: Customer Service Operative Skills
- Module 05: Organising Schedules
- Module 06: Medical Jargon and Terminology
- Module 07: Effective Filing Systems in Medical Offices
- Module 08: Patient Customer Service Soft Skills
- Module 09: What Customer Service Is to Different Medical Professionals
- Module 10: Providing Customer Service and Support to Colleagues
- Module 11: Handling Difficult Customers
Course Assessment
You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%.
Disclaimer: The CPD approved course is owned by E-Learning Solutions Ltd and is distributed under license.
Accredited Certificate
After successfully completing this Patient Customer Service - CPD Accredited course, you will qualify for the CPD Certification Service (CPD UK) certified certificate from Training Express.
Who is this course for?
The Patient Customer Service - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees.
Requirements
There are no formal entry requirements for the course, with enrollment open to anyone!
Career path
Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Patient Customer Service - CPD Accredited training.
Questions and answers
Currently there are no Q&As for this course. Be the first to ask a question.
Reviews
Currently there are no reviews for this course. Be the first to leave a review.
Legal information
This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.