Opera PMS Hotel Software

Mastering Opera PMS Hotel Software

Working in the hotel and hospitality industry is a great choice, as once you’re qualified you are able to work anywhere in the world, especially if you know how to use Opera PMS, the world’s leading hotel software. Once you know how to use Opera PMS you will be able to pursue a career in Hotel Reception, and Hotel Reception Management, and could be travelling all over the world, as Opera PMS is used in most hotels. This course has been created by experts with years of experience, and covers everything you need to know to succeed.

Learning with Global Edulink has many advantages. The course material is delivered straight to you, and can be adapted to fit in with your lifestyle. It is created by experts within the industry, meaning you are receiving accurate information, which is up-to-date and easy to understand.

This course is comprised of professionally narrated e-Learning modules, interactive quizzes, tests and exams. All delivered through a system that you will have access to 24 hours a day, 7 days a week for 365 days (12 months). An effective support service and study materials will build your confidence to secure your qualification.

What Will I Learn?

• Learn how to navigate Opera PMS in an effective manner
• Ability to set up an Opera PMS profile
• Understand how to book a reservation on Opera PMS including preferences, amending reservations, and cancelling reservations
• Learn to check guests in and out
• Ability to carry out cashier functions in a successful manner
• Understand how to manage alerts and traces

COURSE CURRICULUM

Module 01 : Opera PMS - Opera Log in and Log Out, Main Screen

Module 02 : Opera PMS - Profile Creation and Amendments

Module 03 : Opera PMS - Profile Notes

Module 04 : Opera PMS – Finding Reservation

Module 05 : Opera PMS - Rate Query Screen

Module 06 : Opera PMS – Creating Reservation

Module 07 : Opera PMS - Preferences and Features Request

Module 08 : Opera PMS – Amending Reservations

Module 09 : Opera PMS – Cancelling Reservations

Module 10 : Opera PMS - Check in

Module 11 : Opera PMS - Check Out

Module 12 : Opera PMS – Cashiering- Posting Charges

Module 13 : Opera PMS – Cashiering- Splitting and Transferring Charges

Module 14 : Opera PMS - Cashiering- Routing

Module 15 : Opera PMS – Cashiering- Fast Postings and Fixed Charges

Module 16 : Opera PMS – Alerts

Module 17 : Opera PMS – Traces

Module 18 : Opera PMS - Rooms Management- Room Status, Out of Order and Out of Service

Module 19 : Opera PMS - Opera Reports

Module 20 : Opera PMS - Hot Keys on Opera

Course Objectives

• To navigate Opera PMS
• To set up an Opera PMS profile
• To book a reservation on Opera PMS (including preferences, amending reservations, and cancelling reservations)
• To check guests in and out
• To carry out cashier functions
• To manage alerts and traces
• To manage room function, and status

Method of Assessment

At the end of the course learners will also take an online multiple choice questions assessment test. This online multiple choice questions test is marked automatically so you will receive an instant grade and know whether you have passed the course.

Certification

Successful learners will be awarded a Certificate in Mastering Opera PMS Hotel Software.

Learners should be age 16 or over, and must have a basic understanding of Maths, English, and ICT.

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