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28,741

Customer OR Services courses in England

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  • In-house First Aid at work course

    Learning Connect
    • Classroom
    • 3 hours · Part-time
    • Certificate(s) included
    • 3 CPD points
    Great service
    The course can be tailored to your workplace to allow the first aiders to fully understand and prepare for the time of accidents that may happen at work.
    £35

  • Care Act Principle and Duties - INHOUSE COURSE

    Learning Connect
    • Classroom
    • 3 hours · Part-time
    • Certificate(s) included
    • 3 CPD points
    Great service
    This one-day course will provide attendees with a clear overview of the principle and duties of the Care Act 2014 and information of the way to practice them in reality.
    £35

  • Face-to-face Emergency First Aid at Work

    Learning Connect
    • Classroom
    • 3 hours · Part-time
    • Certificate(s) included
    • 3 CPD points
    Great service
    This Emergency First Aid at Work qualification is delivered according to the terms of the Health and Safety (First Aid) regulations 1981 and ensures that you meet the necessary recommendations underlined by means of HSE, providing you with the skills/competencies, knowledge, and …
    £35

  • Events Assistant course

    Learning Connect
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Classroom
    • 3 hours · Part-time
    • Certificate(s) included
    • 3 CPD points
    Great service
    Working in an events company or events department in an organisation, helping event planners and project managers to organise and host events.
    £35

  • Safeguarding Adult at Risk (Face to Face training)

    Learning Connect
    • Classroom
    • 3 hours · Part-time
    • Certificate(s) included
    • 3 CPD points
    Great service
    ...This course is for managers, registered managers, newly appointed safeguarding leads and team leaders in care, health, housing and related services. What you will learn Recognize how the responsibilities and duties of the Care Act 2014 observe in practice Explore the delicate balance …
    £35

  • Infection Control In Care Homes

    Learning Connect
    • Classroom
    • 3 hours · Part-time
    • Certificate(s) included
    • 3 CPD points
    Great service
    This course enlists the most effective practices and methods to control infections and also briefs about the use of required PPE to ensure your safety as well as that of people you are dealing with.
    £35

  • SIA Door Supervisor (Top-Up) & First Aid Certificate / Book with £15 Deposit

    Prime training Limited
    SIA approved qualification & First Aid Qualification in East London
    • Classroom
    • 3 days · Full-time
    • Regulated qualification
    • Exam(s) included
    ...the nature of the role of a Door Supervisor, in the course of their work it is likely they will be required to make calls to the emergency services or need to communicate to resolve conflict. It is therefore essential that Door Supervisors are able to communicate effectively. This …
    £15

  • Branding: Creating Brand Focused Messages

    CPD Courses
    Branding: Creating Brand Focused Messages | CPD Accredited | 10 CPD Points/Credits
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    ...guide brand ambass Evaluate your brand strength and revise your strategy Programme Content Topics Two-Way Communication Building Customer Trust Developing a Communication Strategy Course Benefits Full Tutor Support Self paced, no fixed schedules Available to students …
    £12

  • Marketing : Customer Focused Selling

    CPD Courses
    Marketing : Customer Focused Selling | CPD Accredited | 10 CPD Points/Credits
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    ...effective of the two by a wide margin. But what exactly does it mean to be customer focused? More importantly, what could customer focused selling do to improve your own brand’s marketing strategy? To be genuinely customer focused is to approach everything you do from the perspective of those …
    £12

  • Key Account Management

    CPD Courses
    Diploma QLS Level 5 | *FREE PDF Certificate* Tutor Support & Exam | 100 CPD Credits | Free Management Skills Course*
    • 29 students
    • Online
    • 450 hours · Self-paced
    • 100 CPD points
    • Tutor support
    Great service
    ...Consultative Selling Customer Focused Selling The Sales Cycle Law of attraction Expectancy theory Setting Goals with SPIRIT Module 3 - Techniques for Maximum Sales The Key Account Management unit covers the following topics: Customer Service Up-Selling Cross-Selling …
    £12

  • Sales : Essential Skills For Smart Selling

    CPD Courses
    Sales : Essential Skills For Smart Selling | CPD Accredited | 10 CPD Points/Credits
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    ...Additional topics introduced include consultative selling, customer-focused selling, the law of attraction, expectancy theory, setting goals with the SPIRIT model and more. Objectives How to explain and apply concepts of customer focused selling How to use goal-setting techniques …
    £12

  • Sales Management : Techniques For Maximum Sales

    CPD Courses
    Sales Management : Techniques For Maximum Sales | CPD Accredited | 10 CPD Points/Credits
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    ...importance of strong customer service, along with the roles up-selling and cross-selling play in maximizing sales performance. Explore value-added selling, establishing an effective selling price, finding targeted clients with an existing interest in you products/services and more. Marketing …
    £12

  • Marketing: Introduction to Marketing

    CPD Courses
    Marketing: Introduction to Marketing | CPD Accredited | 10 CPD Points/Credits
    • 19 students
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    ...humblest and most modest of start-ups. Marketing exists to paint a positive and authoritative picture of both your business and the products/services you offer. It also ensures that your target audience knows you exist in the first place. As one of the most critically important elements …
    £12

  • Marketing : Marketing Research

    CPD Courses
    Marketing : Marketing Research | CPD Accredited | 10 CPD Points/Credits
    • 24 students
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    ...contrary – every single detail is crafted meticulously, in accordance with rich and detailed research. Marketing exists to promote products and services in an influential, authoritative and effective manner. Which can only be possible when you first determine what any given target audience …
    £12

  • Office Management and Administration

    CPD Courses
    Level 7 Advanced Diploma| *FREE PDF Certificate*| 160 CPD Credits |*Free Management Skills Course* Plus MS OFFICE Course
    • 157 students
    • Online
    • 620 hours · Self-paced
    • 160 CPD points
    • Tutor support
    Great service
    ...Workload Workload Analysis Plus more Unit 10 - Customer Relations Customer Relations Customer Relationship Management A Win-Win Strategy Get Rid of Bad Customers Traits of a Happy Customer Traits of a Bad Customer Plus more Unit 11 - Risk Management Risk Management …
    £12

  • Product Management : Product Pricing Strategies

    CPD Courses
    Product Management : Product Pricing Strategies | CPD Accredited | 10 CPD Points/Credits
    • 16 students
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Service Pricing Strategies How do organisations determine the ideal prices for the products and services they offer? Is it simply a case of maximising profits? Or are there additional factors to consider? The answer is of course the latter – pricing strategies are …
    £12

  • Branding : Branding & Packaging

    CPD Courses
    Branding : Branding & Packaging | CPD Accredited | 10 CPD Points/Credits
    • 37 students
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Trending
    ...What makes some businesses stand out from the competition so effectively? With so many companies offering near-identical products and services, why do some tower over others and dominate their market? More often than not, it all comes down to nothing more than effective and successful …
    £12

  • Sales : How To Build Trust With Customers

    CPD Courses
    Sales : How To Build Trust With Customers | CPD Accredited | 10 CPD Points/Credits
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    ...or build your knowledge to provide training and support for others. Objectives Understand how to build trust and respect with customers and colleagues Programme Content Topics Building Trust It’s More Than Just a Phase Types of Negotiation Course Benefits Full …
    £12

  • Communication: Communication Essentials

    CPD Courses
    Communication: Communication Essentials | CPD Accredited | 10 CPD Points/Credits
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Essentials of Good Communication Advanced communication skills can be of limitless value throughout life, both in personal and professional circles alike. In the workplace, poor communication inevitably leads to poor performance, demotivation and unnecessary complications. Pa …
    £12

  • Communication : Verbal Communication Techniques

    CPD Courses
    Communication : Verbal Communication Techniques | 10 CPD Points/Credits | CPD Accredited
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    ...confident and capable verbal communicator. Discover how being yourself and sounding your best are strongly linked, along with the concept of the service image and how to plan the ideal answer ahead of time. Learn how to flourish with complete confidence in every verbal exchange you take part …
    £12

  • Email Marketing : Marketing

    CPD Courses
    Module | Tutor Support & Exam included | 10 CPD Credits | Free COVID-19 Course & Letter of Completion
    • 20 students
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    ...consistently-effective of all contemporary digital marketing strategies. Email Marketing Objectives Weigh the value of using a distribution service for email marketing campaigns Programme Content Topics: You Can Do It! Getting Your Message Out Course Benefits: Full Tutor …
    £12

  • Marketing : Marketing - Course

    CPD Courses
    Level 7 Advanced Diploma | *FREE PDF Certificate* |*100% Pass Rate* | 220 CPD Credits | **Free Social Media Course**
    • 1,516 students
    • Online
    • 620 hours · Self-paced
    • 220 CPD points
    • Tutor support
    Great service
    Highly rated
    ...This Marketing Course has been designed to help you expand your knowledge and skills in the marketing of products/ services for the customer, industrial and service sector. You will gain an insight into the latest marketing trends and techniques, and will develop marketing skills …
    Save 20%
    £12 £15

  • Search Engine Optimisation

    CPD Courses
    QLS Diploma Level 5 | *FREE PDF Certificate* Tutor Support & Exam | 110 CPD Credits | Free Digital Marketing Course
    • 309 students
    • Online
    • 450 hours · Self-paced
    • 110 CPD points
    • Tutor support
    Great service
    ...topics: The Marketing Plan Creating a Marketing Plan Executive Summary Defining your Target Market Targeting your First Customer Research your Customer Module 11 - Brand Building through Digital Marketing This unit covers the following key topics: What is Branding? …
    £12

  • Marketing : Personal Selling

    CPD Courses
    Module | Tutor Support & Exam included | 10 CPD Credits | Free COVID-19 Course & Letter of Completion
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    ...selling refers to the practice of using people - or the sales force - to sell products or services to customers on a person-to-person basis. Typically, it is the quality and appeal of the product/service combined with the way it is marketed that determines its success or otherwise. With …
    £12

  • Marketing : Promotion Mix

    CPD Courses
    Marketing : Promotion Mix | CPD Accredited | 10 Hours CPD Points/Credits
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    ...– the other three being public relations, advertising and personal selling. Promotion is an essential tool for getting your products, or services and your brand as a whole in front of your chosen target audience. For any marketing strategy to prove truly effective, you need to understand …
    £12
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FAQs

Reed Courses advertises a large variety of courses which are delivered by a range of learning providers. The courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a course which provides CPD points/hours or qualifications, there are a number of learning options available.

A qualification can only be delivered by an awarding body which is regulated by a government body. The one you will most commonly see on site is OFQUAL, the government regulating body for England - but there is a different regulating body for each country in the United Kingdom, as well as the Republic of Ireland. Each regulating body maintains a list of the qualifications it regulates.

In addition to free courses, Reed Courses also has plenty of paid for online courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online courses. Alternatively you'll be able to enrol on an online course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company courses from a variety of learning providers.
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