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Call OR Centre OR Agent courses in Oldham

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  • Call Centre - Achieving Best Practice

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    ...Course Locations Call Centre - Achieving Best Practice London Call Centre - Achieving Best Practice Manchester Call Centre - Achieving Best Practice Nottingham Call Centre - Achieving Best Practice Birmingham Call Centre - Achieving Best Practice Bristol Call Centre - Achieving Best …
    £516

  • Masterclass in Handling Incoming Telephone Calls - Half Day (pm) - Overview

    Practical Training for Professionals
    • 14 enquiries
    • Classroom
    • Part-time
    • 3 CPD points
    • Tutor support
    ...customers when they make calls to their banks or travel agents and then be self-critical to see which of the 'hate factors' their organisation maybe guilty of. The trainer then helps them devise a scoring system to mark how well a call is handled and then makes live calls on a speaker phone …
    £220

  • Customer Care - Incoming and Outgoing Calls

    Practical Training for Professionals
    • 12 enquiries
    • Classroom
    • 1 day · Part-time
    • 6 CPD points
    ...Outgoing Calls London Customer Care - Incoming and Outgoing Calls Manchester Customer Care - Incoming and Outgoing Calls Nottingham Customer Care - Incoming and Outgoing Calls Birmingham Customer Care - Incoming and Outgoing Calls Bristol Customer Care - Incoming and Outgoing Calls Edinburgh …
    £468

  • Level 2 Diploma in Plumbing and Heating.

    Logic4training
    Classroom based study through fast track training in classes of 8 with excellent pass rates.
    • 2,410 enquiries
    • Classroom
    • 6 weeks · Part-time or full-time
    • Regulated qualification
    • Certificate(s) included
    • Tutor support
    Trending
    ...Logic4training, probably the best construction training centre in the UK. Why would you choose Logic4training: Logic4training is celebrating its 21st year since we first opened our doors for training (one of the first private training centres). We have trained over 60,000 candidates during …
    from £3,000

  • Outgoing Calls - Maximising Effectiveness

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    • Tutor support
    ...Outgoing Calls - Maximising Effectiveness London Outgoing Calls - Maximising Effectiveness Manchester Outgoing Calls - Maximising Effectiveness Nottingham Outgoing Calls - Maximising Effectiveness Birmingham Outgoing Calls - Maximising Effectiveness Bristol Outgoing Calls - Maximising …
    £516

  • Confidence in Making Face to Face Cold Calls

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    ...in Making Face to Face Cold Calls London Confidence in Making Face to Face Cold Calls Manchester Confidence in Making Face to Face Cold Calls Nottingham Confidence in Making Face to Face Cold Calls Birmingham Confidence in Making Face to Face Cold Calls Bristol Confidence in Making …
    £516

  • Closing Incoming Calls Effectively

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    ...London Closing Incoming Calls Effectively Manchester Closing Incoming Calls Effectively Nottingham Closing Incoming Calls Effectively Birmingham Closing Incoming Calls Effectively Bristol Closing Incoming Calls Effectively Edinburgh Closing Incoming Calls Effectively Leeds Closing …
    £516

  • Dealing with Incoming Calls Positively

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...Manchester Dealing with Incoming Calls Positively Nottingham Dealing with Incoming Calls Positively Birmingham Dealing with Incoming Calls Positively Bristol Dealing with Incoming Calls Positively Edinburgh Dealing with Incoming Calls Positively Leeds (Split into two groups) …
    £516

  • Telephone Techniques - Incoming & Outgoing Calls

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    • Tutor support
    ...outgoing calls. Live calls are made to help delegates improve their skills in these vital areas. This Telephone Techniques - Incoming & Outgoing Calls course is available throughout the UK. CPD Value 5.5 Hours Telephone Techniques - Incoming & Outgoing Calls - Timetable …
    £516

  • Excellent Customer Care - Incoming Calls

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...- Incoming Calls London Excellent Customer Care - Incoming Calls Manchester Excellent Customer Care - Incoming Calls Nottingham Excellent Customer Care - Incoming Calls Birmingham Excellent Customer Care - Incoming Calls Bristol Excellent Customer Care - Incoming Calls Edinburgh Excellent …
    £516

  • Professional Telephone Skills - One Day Course

    Hamilton Mercer
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    ...telephone communication, such as call centre or helpdesk employees Managers, team leaders and supervisors in call centres or helpdesks who want to pass best practice techniques to their team members People seeking opportunities in telephone-centric roles To gain maximum benefit from …
    Save 16%
    £375 £450

  • Person Centred Care Planning

    Learning Connect
    • Classroom
    • Part-time or full-time
    • 1 CPD point
    • Tutor support
    Great service
    ...can choose a suitable time to run their course. Person-Centred Care training can be run anywhere in the United Kingdom. The person-centred Care training course is designed for all careers, or anyone involved in Person Centred Care Planning information gathering, life history work …
    £150

  • Aviation Certificate in Ground Handling Operations

    Exodus Training and Recruitment
    Airline & Airport Studies | Industry experts | Professional Course | GDS Training | Amadeus Training
    • Classroom
    • 6 months · Part-time
    • Tutor support
    ...Handling Role - Handlers, Passenger Service Airport Ticket Desk Airport Customer Service Agent Airline Reservations Airline Call Centre Passenger Service Agent Airline Reservation Agent Fares Desk Agent …
    £2,097

  • Airline Fares and Ticketing Classroom Based Course

    Exodus Training and Recruitment
    • Classroom
    • 8 weeks · Part-time
    • Tutor support
    ...with the examples of the following career paths: Airport Ticket Desk Airport Customer Service Agent Airline Reservations Airline Call Centre Airline Reservation Agent Fares Desk Agent Travel Consultant Business Travel Business Start-up - Travel Agency …
    £747

  • Level 3 Diploma In Sports Massage Therapy (RQF)

    Origym Centre of Excellence
    Achieve Accreditation as a Sports Massage Therapist with OriGym's Internationally Recognized Training
    • New course!
    • Classroom
    • 12 weeks · Part-time
    • Regulated qualification
    • Exam(s) included
    Popular
    ...hands-on experience. After completing your Level 3 Sports Massage Course, you'll have the opportunity to work at sports clinics, fitness centres, and private clinics with professional athletes. No matter what your career aspirations are, we can help turn them into tangible achievements …
    £1,299

  • Level 3 Diploma In Yoga Teaching (RQF)

    Origym Centre of Excellence
    Become a Qualified Level 3 Yoga Teacher with OriGym
    • New course!
    • Classroom
    • 4 months · Part-time
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    ...all our teachings are regulated by Ofqual. When you complete this Level 3 Yoga course, you’ll be eligible to work in any studios, fitness centres or gyms across the UK. Alternatively, you could become a self-employed instructor and establish your own business! No matter your career …
    £899

  • Influencing Skills Masterclass

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This is a trainer-lead, delegate-centred course. Delegates participate through discussion of current situation and how to move to their preferred position. This personal development training course is available throughout the UK. CPD Value 5.5 Hours Course Locations …
    £576

  • Level 3 Personal Trainer Course (RQF)

    Origym Centre of Excellence
    Become a qualified Personal Trainer with OriGym’s Level 3 Course
    • 47 enquiries
    • Classroom
    • 8 weeks · Part-time or full-time
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    ...Assurance Framework. On completion of this Level 3 Personal Training course, you’ll be qualified to work in any UK gym, studio, or fitness centre. You’ll also be able to go freelance, start your own business, or even open up your own gym! No matter your career goals, our post-course …
    £1,099

  • Part Time Personal Trainer Course (RQF)

    Origym Centre of Excellence
    Combine online and in-person study with our flexible Personal Training course.
    • 11 enquiries
    • Classroom
    • 6 weeks · Part-time
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    ...Assurance Framework. On completion of this Level 3 Personal Training course, you’ll be qualified to work in any UK gym, studio, or fitness centre. You’ll also be able to go freelance, start your own business, or even open up your own gym! No matter your career goals, our post-course …
    £1,249

  • Fast Track Personal Trainer Course (RQF)

    Origym Centre of Excellence
    Get ahead in the fitness industry with our full-time Personal Trainer Course
    • 38 enquiries
    • Classroom
    • 2 weeks · Full-time
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    ...Assurance Framework. On completion of this Level 3 Personal Training course, you’ll be qualified to work in any UK gym, studio, or fitness centre. You’ll also be able to go freelance, start your own business, or even open up your own gym! No matter your goals, our post-course support …
    £1,999

  • Gym Instructor Course (RQF)

    Origym Centre of Excellence
    Get qualified as a Level 2 Gym Instructor with our CIMSPA-endorsed course
    • 27 enquiries
    • Classroom
    • 8 weeks · Part-time or full-time
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    ...CIMSPA’s Quality Assurance Framework. On completion of this Gym Instructor course, you’ll be qualified to work in any UK gym, studio, or fitness centre. You’ll also be able to go freelance, start your own business, or even open up your own gym! No matter your career goals, our post-course …
    £599

  • Level 2 Personal Trainer Course (RQF)

    Origym Centre of Excellence
    Earn a qualification as a fitness instructor through our acclaimed training program
    • 32 enquiries
    • Classroom
    • 8 weeks · Part-time or full-time
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    ...certification, you'll be equipped to pursue opportunities at different fitness establishments in the UK, including gyms, studios, and fitness centres. You'll also have the chance to go into freelance work and establish your own business. At OriGym, we're dedicated to helping you follow …
    £599

  • Bushcraft Instructor Training

    Remote First Aid & Pre-hospital Training Ltd
    Field based learning course at our training venue
    • Classroom
    • 10 days · Full-time
    • Certificate(s) included
    • 100 CPD points
    • Tutor support
    Trending
    ...a wide range of people working or volunteering in formal or non-formal settings such as early years, schools, colleges, outdoor centres, education centres, wildlife trusts, national parks, youth and voluntary organisations, etc. Consists of a high-quality training course, consolidated …
    £500

  • Customer Care Excellence

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...way.) 10:30 - 11:15 Customer Care (Ways of improving relationships with customers) 11:15 - 11:30 Coffee Break 11:30 - 12:30 Incoming Calls - The Basics (First impressions, Answering the Telephone, The Correct Vocabulary, Keep In Touch, Details) 12:30 - 13:00 Being the Best at …
    £516

  • Xero Software Training

    Centre of Accountancy
    Xero Bookkeeping | Xero Software
    • 36 enquiries
    • Classroom
    • 4 weeks · Part-time or full-time
    • Certificate(s) included
    • Tutor support
    ...implementing Xero accounting software in your business or day to day usability if you are working as bookkeeper or an accounts assistant. AT Centre of Accountancy Careers & Training Ltd the course is conducted by Highly Trained and Qualified Accountants who have years of experience …
    £380
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FAQs

Reed Courses advertises a large variety of courses which are delivered by a range of learning providers. The courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a course which provides CPD points/hours or qualifications, there are a number of learning options available.

A qualification can only be delivered by an awarding body which is regulated by a government body. The one you will most commonly see on site is OFQUAL, the government regulating body for England - but there is a different regulating body for each country in the United Kingdom, as well as the Republic of Ireland. Each regulating body maintains a list of the qualifications it regulates.

In addition to free courses, Reed Courses also has plenty of paid for online courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online courses. Alternatively you'll be able to enrol on an online course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company courses from a variety of learning providers.
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