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134

Business OR Analyst courses in Old Town, Midlothian

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  • Advanced Credit Control - Customer Focused

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • Tutor support
    ...understanding of cash flow and finance. This course looks at the soft skills required to harness positive relationships inside and outside of the business to enhance customer perception and increase margin. Advanced Credit Control - Customer Focused - Timetable 09:30 - 10:00 Coffee & …
    £576

  • Developing a Sales Strategy

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • Tutor support
    ...issues affecting the Sales Process Greater clarity of the roles and responsibilities of all teams that will be affected by the Strategy Analysis of the Market Place Identification of Risk and Contingency Plans Developing a Sales Strategy - Timetable09.30 – 10.00 Coffee and Course …
    £516

  • Emotional Intelligence for Managers

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • Tutor support
    ...recognised as the most significant contributor to business success and the key to excellence in Leadership. We can learn to be more Emotionally Intelligent and therefore increase our ability to deliver success in both our business & personal life. This programme looks at how …
    £576

  • Storytelling Skills (2 day course)

    Practical Training for Professionals
    • Classroom
    • 2 days · Full-time
    • Tutor support
    ...“storytelling” has become a marketing buzzword, but many marketers, business leaders and brands have failed to grasp what it means to tell a compelling story and the power it can summon.’ Bryan Adams – Real Business 2016 This two-day Storytelling course has been designed to move …
    £1,140

  • Introduction to Project Management

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • Tutor support
    ...framework for all levels of delegates to assess and understand the project management approach to these varying business situations. The content is delivered in a business-oriented way giving you the chance to evaluate the purpose and process elements to your projects and then to develop …
    £576

  • Reception to Perfection

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • Tutor support
    ...phrase, "just the Receptionist", completely misrepresents the role. An excellent Receptionist is a most valuable resource for any business. Reception is pivotal as a crucial first impression for new clients, consistency for existing clients and disseminating information around …
    £516

  • Advanced Customer Service for the Public Sector

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 55 CPD points
    ...Inspiring our colleagues and employer. How can we get everyone involved? Case studies. Can we do what they do? 14.45-15.45: Sales is everyones business in customer service. 15.45-16.45: Complaint handling strategies. How to get customer feedback that makes the difference. 16.45:- Finish …
    £468

  • Advanced Customer Service for the Tourism, Leisure and Hospitality Industry

    Practical Training for Professionals
    • 33 enquiries
    • Classroom
    • Part-time
    • 6 CPD points
    ...Inspiring our colleagues and employer. How can we get everyone involved? Case studies. Let’s do it their way. 14.45-15.45: Sales is everyone’s business in customer service. 15.45-16.45 Complaint handling strategies. How to get customer feedback that makes the difference. Finish. Now …
    £468

  • Advanced Facilitation Skills (1 Day)

    Practical Training for Professionals
    • 13 enquiries
    • Classroom
    • Part-time
    • 6 CPD points
    ...commitment is required if key business goals are to be achieved. Professionals in support roles are increasingly required to use a variety of processes to engage, enthuse and enrol operations people to buy-into a change in working practices required by the business. In an increasingly bust …
    £540

  • Advanced Listening Skills

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    ...designed to elicit the true meaning of the message being received from the speaker in terms of content and context.) 14:30 - 15:15 Behaviour Analysis (BA) (How to identify, analyse and use behaviours that demonstrate effective and ineffective listening including:Clarifying questions Probing …
    £540

  • Advanced Presentation Skills

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    ...encourage the appropriateness of style and content for the target audience. You are asked to demonstrate your skills by using a relevant business presentation. This enables you to present in a safe environment and receive constructive feedback. The final outcome is an individual action …
    £540

  • Advanced Selling Skills (2 day course)

    Practical Training for Professionals
    • 10 enquiries
    • Classroom
    • Part-time
    • 11 CPD points
    ...to be comfortable participating in role-plays, which form a major part of the course. Finally, a review of closing techniques and a self-analysis of preferred styles highlights the most appropriate strategies for each individual. This sales training course is available throughout …
    £870

  • Appraising Performance Effectively

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    ...how to improve performance management, firstly by understanding the real business benefits. The course will then clearly demonstrate how to agree individuals objectives that are aligned to the overall business objectives, how to conduct an effective appraisal meeting, how to use motivation …
    £576

  • Assertiveness & Building Personal Confidence

    Practical Training for Professionals
    • 11 enquiries
    • Classroom
    • Part-time
    • 6 CPD points
    ...30 - 09.45 Coffee and Course Objectives 09:45 - 10:00 Defining Assertiveness (What is assertiveness? Why is assertiveness essential to business success? How we influence and how this affects our role in the company.) 10:00 - 11:15 Understanding Behaviour (Look at behaviour patterns …
    £576

  • Business Friendly Finance - Half Day (am)

    Practical Training for Professionals
    • 11 enquiries
    • Classroom
    • Part-time
    • 6 CPD points
    ...Hours Business Friendly Finance - Half Day (am) - Timetable 09:00 – 9:30 Coffee and Course Introduction 09:30 – 10:30 Finance In The Business Context 10:30 – 11:15 Reading and Understanding Financial Reports 11:15 – 11:20 Using Financial Data: Essential Business Ratios …
    £228

  • Business Skills for Administrators

    Practical Training for Professionals
    • 32 enquiries
    • Classroom
    • Part-time
    • 6 CPD points
    ...This Business Skills for Administrators training course is available throughout the UK. CPD Value 5.5 HoursCourse Locations Business Skills for Administrators London Business Skills for Administrators Manchester Business Skills for Administrators Nottingham Business Skills for …
    £576

  • Call Centre - Achieving Best Practice

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    ...eyes of the customer and, by means of a series of role-plays are able to understand and implement a series of measures to ensure that their business is always seen in the best light. This customer care training course is available throughout the UK. CPD Value 5.5 Hours Course Locations …
    £516

  • Communication Skills

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    ...communicate more effectively with customers and colleagues. It will look at the best methods of building rapport and how to develop effective business relationships. This Communication Skills training course is available throughout the UK. CPD Value 5.5 Hours Course Locations Communication …
    £576

  • Consultative Selling

    Practical Training for Professionals
    • 13 enquiries
    • Classroom
    • Part-time
    • 6 CPD points
    ...to develop a selling style where the emphasis is on developing the concept of sales conversations together with long term, stable future business relationships. This Consultative Selling course is available throughout the UK. Consultative Selling - Timetable 9.30 to 9.45 Welcome …
    £516

  • Senior Management Skills

    Practical Training for Professionals
    • 12 enquiries
    • Classroom
    • Part-time
    • 6 CPD points
    • Tutor support
    ...Where are you now? Self Evaluation A chance to assess who, what and where you are and where you want to get to. Creating a personal SWOT analysis to form the basis for a personal development plan. 11:00 - 11:30 Building Relationships How to create extraordinary relationships and …
    £576

  • Speed Reading & Information Management

    Practical Training for Professionals
    • 11 enquiries
    • Classroom
    • Part-time
    • 6 CPD points
    • Tutor support
    Mounting work pressures, too little time, keeping your knowledge base up-to-date, checking out the competition: we all have to find a way of dealing with todays tidal wave of information. One highly effective solution is speed reading - a technique that is not just about readin …
    £576

  • Strategic Planning for Managers

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    • Tutor support
    This strategic planning course is designed to help businesses establish a set of key measurements, match these with targets and the appropriate resource levels. Setting up a monitoring performance system is also covered in this course. This Strategic Planning course …
    £576

  • Stress Busters - Half Day (pm)

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 3 CPD points
    • Tutor support
    ...(pm) - Timetable 13:45 – 14:00 Welcome and Course Objectives 14:00 – 14:30 Burnout Self-test and Interpretation 14:30 – 15:15 Job Analysis: What is Your Job Really About? 15:15 – 15:30 Tea Break 15:30 – 15:45 Finding Peace Amid Chaos 15:45 – 16:00 Fitting Exercise into …
    £220

  • Stress Management for Professionals

    Practical Training for Professionals
    • 21 enquiries
    • Classroom
    • Part-time
    • 6 CPD points
    • Tutor support
    According to a recent survey by Panorama research, over half of small and medium sized businesses claim stress is an issue in their workplace. A recent CIPD Absent Management survey revealed stress is the most common cause of long-term absence from work in the UK …
    £576

  • Success in Leadership & Motivation Skills

    Practical Training for Professionals
    • 20 enquiries
    • Classroom
    • Part-time
    • 6 CPD points
    • Tutor support
    ...importance of setting customer-focused objectives. 10.30-11.15: Leadership models. What can we learn from them and how to apply them to our business. Motivation the Key to Success 11.15-11.30: Coffee break. 11.30-12.15: Removing the fear of delegation and understanding its crucial …
    £576
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FAQs

Reed Courses advertises a large variety of courses which are delivered by a range of learning providers. The courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a course which provides CPD points/hours or qualifications, there are a number of learning options available.

A qualification can only be delivered by an awarding body which is regulated by a government body. The one you will most commonly see on site is OFQUAL, the government regulating body for England - but there is a different regulating body for each country in the United Kingdom, as well as the Republic of Ireland. Each regulating body maintains a list of the qualifications it regulates.

In addition to free courses, Reed Courses also has plenty of paid for online courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online courses. Alternatively you'll be able to enrol on an online course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company courses from a variety of learning providers.
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