Office Work Admin Training

Did you know that efficient Office Administrators play a pivotal role in the smooth functioning of any organisation? In the dynamic landscape of administrative roles, our "Office Work Admin Training" equips learners with a comprehensive understanding of diverse modules, covering everything from Business Telephone Skills to Customer Service. As businesses evolve, so do the skills required to be a proficient Office Administrator. Explore the intricate world of office management through our thoughtfully crafted modules, ensuring you master each aspect of this vital role.

Learning Outcomes:

• Grasp the intricate Roles and Responsibilities of an Office Administrator and a PA/Secretary.
• Develop a nuanced understanding of Business Telephone Skills and effective representation of your boss and company.
• Cultivate essential Skills of an Effective Administrator and navigate Business Etiquette within corporate cultures.
• Master the art of Travel Arrangements, Organising Meetings, and effective Time Management.
• Hone expertise in Business Writing Skills, Organisational Skills, and Customer Service.
• Efficiently manage Diary and Note-Taking, tackle Record Keeping and Filing Systems, and delve into Invoicing/Petty Cash.
• Acquire proficiency in Effective Planning and Scheduling, enhancing overall organisational prowess.

Embark on a transformative journey through the intricacies of office administration with our CPD-certified "Office Work Admin Training." Tailored for aspiring professionals, this course spans 18 modules, offering theoretical insights into the roles, responsibilities, and skills crucial for a thriving career. Dive into the nuances of business etiquette, telephone skills, travel arrangements, and more, all while cultivating essential organisational expertise. Elevate your career potential and embrace the art of effective office administration. Enrol today to unlock a wealth of theoretical knowledge that paves the way for success.

Course Curriculum:

• Module 01: Roles and Responsibilities of an Office Administrator
• Module 02: Roles and Responsibilities of a PA/Secretary
• Module 03: Skills of an Effective Administrator
• Module 04: Business Telephone Skills
• Module 05: Representing Your Boss and Company
• Module 06: Business Etiquette and corporate culture
• Module 07: Mail Services and Shipping
• Module 08: Travel Arrangements
• Module 09: Organising Meeting and Conferences
• Module 10: Diary Management and Note-Taking
• Module 11: Time Management
• Module 12: Record Keeping and Filing Systems
• Module 13: Business Writing Skills
• Module 14: Organisational Skills
• Module 15: Communication Skills
• Module 16: Customer Service
• Module 17: Effective Planning and Scheduling
• Module 18: Invoicing/Petty Cash

• Aspiring Office Administrators looking to understand the foundational principles of their role.
• Individuals pursuing careers as Personal Assistants or Secretaries
• Professionals seeking to enhance their business communication skills
• Anyone aiming to refine their organisational and administrative abilities

• Entry-level Office Administrator: £18,000 - £24,000 per year
• Senior Office Administrator: £25,000 - £32,000 per year
• Executive PA/Secretary: £28,000 - £35,000 per year
• Office Manager: £30,000 - £40,000 per year
• Business Support Manager: £35,000 - £45,000 per year
• Corporate Services Director: £45,000 - £60,000 per year

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Certificate of Completion (PDF)

Digital certificate - Included

Certificate of Completion (Hard Copy)

Hard copy certificate - £9.99