Office Admin and Reception Training - LONDON

• Considering being an Office Administrator/Professional Receptionist?

This is the most demanded in-house and online training that is taken by more individuals who wanted to be Office Administrator. This is the greatest opportunity for the individual who doesn't have much time for training. This course is delivered under mainly two units (2 sections) in 2 days. In the Unit 1, you will be trained to develop your Telephone Handling Skills, Greeting and Meeting Customers.

Then under Unit 2, you will be trained how to work on general office administration tasks including Microsoft Words and Microsoft Excel, how to update your company’s social media profile and use social media and Internet for personal and professional development, business letter, memo, CV, Covering letter for CV, Personal statement, and report writing, Preparation and face to Job interview, Data Entry, emailing and formatting documents, etc.

Certainly, at the end this programme you will be able to develop your administration skills, receptionist skills, ICT (Information & communication technology skills), Technical writing skills and Confidence about yourself etc.

This administration training programme is delivered over 2 days and it will study following units:

01st Day hours (receptionist and customer service skills)

• Meeting and Greeting Visitors
• The role of the Receptionist
• Principles to create powerful first impression
• Principles to confirm how does you message comes across
• How can you identify the customer needs?
• Learning to Listen
• Handling difficult customers and difficult situation

02nd Day

• Microsoft Word.
• Microsoft Excel.
• Microsoft Power-Point.
• Job functions and Description of Office Admin/ and Office Manager
• Diary Management.
• Business Reports and Letter Writing.
• E-mails Writing Tips.
• Handling Confidential Documents.
• Successful Meeting Minutes.
• Note Taking.
• Documents proofreading.
• Dictating.
• Data Management, Record Keeping and Filing.
• Appointment Booking, and Arranging Interviews
• Preparing a Job Description (JD).
• Creating an Effective CV and Cover Letter
• How to face a Job Interview
• Time Management

>> Venues & Timetable:

• London - Venue: 28, Leman Street, London, E1 8ER.

This is a special Promotion price for Classroom course of Office Admin & Receptionist training and Book your place today. Limited seats are available. Hurry up!!!

>> Method of Assessment:

During the Training Programme you will be given several classroom assessments (portfolios) and also, Mini Project to be completed in the classroom. The results and certificate are issued end of the programme.

Certification:

Successful candidates will be awarded “Certificate in Office Administration & Reception”.

Why you choose us;

• This great opportunity which cover Microsoft Office and other IT skills. So this gives you chance to save money on a separate Microsoft Office course.
• All the study materials are provided as printed copy and soft copies (electronic copies) including Module book, and text book etc.
• We keep the numbers of learners on this course to a maximum of 10 per classroom, so the ratio of Tutor to Learner is optimum for achievement.
• Excellent and flexible teaching by our team of experienced tutors/trainers.
• Unlimited refreshments in your classroom.
• Access to Mock exam and mentor supports.
• Effective and efficient administrative service from our staff for your inquiries
• Comfortable learning environment in all our training centres/venues.
• Career development services and counselling
• Support for finding a job – You can access and register for our job portal (jobsite) to find the employers.

• Individuals who would like to start working as an Office Administrator/Administration Assistant/Receptionist
• New or Temporary staffs who want to learn and develop best practice administration skills
• Experienced Office Administrative people who want to develop IT, Administration skills

• Learners should be ages 17 or over to undertake the qualification.
• Basic understanding of English language, literacy, numeracy and ICT are required to attend this course.

Documents required from you:
You will be required to bring Identification documents such as Passport or drivers licence.

There are different paths in which your career could develop. You can be office manager, team supervisor or you can become a Personal Assistant for company director, executives or for senior management positions.

Alternately, you can specialise in one area such as medical or legal secretarial work. In some companies you can move up through their internal vacancies or move to different areas.