Skip to content
1

Customer OR Services courses in North East England

Sort by :
Distance Most relevant Most popular Lowest price Highest price Recently added

Find courses near

Search results

  • PRINCE2® Practitioner - Newcastle - *** Best Price Guarantee***

    Training Deals
    ***THE WORLD'S LEADING PROVIDER***
    • Classroom
    • 3 days · Full-time
    • Professional certification
    • Tutor support
    ...you to enhance your skills within project management. As a fully accredited training organisation (ATO), we aim to provide a high-quality service to everyone at an affordable price. This PRINCE2 qualification is the most advanced course and shows that you have the knowledge required …
    Enquire for pricing

It looks like that's all we have in North East England, so we've expanded your location to show the next most applicable results.

  • PRINCE2® Foundation Courses (Leeds) - *** Best Price Guarantee***

    Training Deals
    ***THE WORLD'S LEADING PROVIDER***
    • 58 enquiries
    • Classroom
    • 3 days · Full-time
    • Professional certification
    • Tutor support
    ...you to enhance your skills within project management. As a fully accredited training organisation (ATO), we aim to provide a high-quality service to everyone at an affordable price. This PRINCE2 Foundation course lasts for 3 days and is designed to prepare you to pass the foundation …
    Enquire for pricing

  • PRINCE2® Practitioner Training (Leeds) - *** Best Price Guarantee***

    Training Deals
    ***THE WORLD'S LEADING PROVIDER***
    • 13 enquiries
    • Classroom
    • 3 days · Full-time
    • Professional certification
    • Tutor support
    ...you to enhance your skills within project management. As a fully accredited training organisation (ATO), we aim to provide a high-quality service to everyone at an affordable price. This PRINCE2 qualification is the most advanced course and shows that you have the knowledge required …
    Enquire for pricing

  • Confident Presentation Skills

    ATA (Asset Training Academy) LTD
    CPD Accredited | 5 Star Reviews | Lunch & Refreshments Included | Course Notes and Certificate of Achievement
    • 29 enquiries
    • Classroom
    • 1 day · Part-time
    • Certificate(s) included
    • 2 CPD points
    • Tutor support
    Do you have a presentation coming up that is making you feel anxious or nervous? Have you been asked to deliver a speech at an event that is giving you sleepless nights? Our one-day Confident Presentation Skills course aims to give delegates the ability to deliver a “first class” …
    £390

  • Effective Communication Course

    ATA (Asset Training Academy) LTD
    Classroom based course with study materials, tutor support & interactive exercises. Certificate awarded on completion.
    • 16 enquiries
    • Classroom
    • 1 day · Part-time
    • Certificate(s) included
    • Tutor support
    Popular
    ...environment. This course can help to secure a position in any role that requires clear and effective communication ie. sales, marketing, customer service, management, leadership, counselling. …
    £390

  • Management & Leadership

    ATA (Asset Training Academy) LTD
    CPD Accredited Classroom Course | Certificate of Achievement | 5 Star Reviews | Course Notes | Lunch | Tutor Support
    • 108 enquiries
    • Classroom
    • 1 day · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    Are you ready to enhance your skills and learn how to successfully manage a team? Managing others can be one of toughest challenges we face at work. The 1 Day Management and Leadership course gives an excellent induction into the field of Management, as it covers the complete …
    £390

  • Essential Sales Training

    ATA (Asset Training Academy) LTD
    CPD accredited Classroom and Online Course. Certificate, Study materials, Tutor Support, Lunch included.
    • 44 enquiries
    • Classroom
    • 1 day · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    ...suitable for anyone working in a pure Sales environment and is also suitable for anyone who deals with customers and who are looking to maximise the impact of their Customer Service and Sales techniques in work based situations. …
    £390

  • Effective Time Management

    ATA (Asset Training Academy) LTD
    Classroom and virtual Course | CPD Accredited |Certificate | Study materials | Tutor Support | Lunch included.
    • 50 enquiries
    • Classroom
    • 1 day · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    Do you feel that work and life are managing you rather than the other way around? Do you often procrastinate and put off tasks that really need to be actioned? Do you often feel stressed and overwhelmed by the amount of outstanding tasks? Do you feel the need to make excuses for …
    £390

  • Customer Service Training

    ATA (Asset Training Academy) LTD
    CPD accredited Classroom and virtual Course. Certificate, Study materials, Tutor Support, Lunch included.
    • Classroom
    • 1 day · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    ...consistent quality of service Win and retain your customers’ confidence and trust This course will benefit those who are responsible for setting and / or delivering customer service. It provides a structured approach for understanding and then delivering customer service to a high standard …
    £354

  • Key Account Management

    ATA (Asset Training Academy) LTD
    Classroom based course with study materials, tutor support and Certificate of Achievement included
    • Classroom
    • Part-time
    • Certificate(s) included
    • Tutor support
    ...perceive their services and what they perceive as ‘value adding’ Understand how to segment their Account relationships into categories to focus efforts around Growth potential and Retention Know how to differentiate their services and provide excellent Account management service To identify …
    £390

  • Telesales Course - Sales

    ATA (Asset Training Academy) LTD
    Classroom & Online Course. Certificate, Study materials, Tutor Support, Lunch included.
    • Classroom
    • 1 day · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    ...create a genuine interest your service / product from your potential customer and identify the hook Know when to ask for the sale, and the appropriate closing technique Create a daily / weekly engagement plan best suited to your business and potential customers This Successful Selling …
    £390

  • Sales Course - Getting Appointments Over The Phone

    ATA (Asset Training Academy) LTD
    Classroom based course with study materials, tutor support and Certificate of Acheivement included
    • Classroom
    • Part-time
    • Certificate(s) included
    • Tutor support
    ...is (for the customer) from your call Learn how to turn a potential ‘cold call’ into a ‘warm’ and conversational discussion that will be received well Find out how to listen more on the telephone instead of using too many questions Techniques of identifying what customers see as the …
    £390

  • Advanced Leadership Course

    ATA (Asset Training Academy) LTD
    CPD accredited Classroom and online Course. Certificate, Study materials, Tutor Support, Lunch included.
    • Classroom
    • 1 day · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    This Advanced Leadership course is designed to raise awareness and help manager and leaders to consider some of the more progressive areas they need to be aware of in a Post Covid society. The management landscape has changed since Covid intervened, and this course will provide y …
    £354

  • Advanced Customer Service for the Tourism, Leisure and Hospitality Industry

    Practical Training for Professionals
    • 33 enquiries
    • Classroom
    • Part-time
    • 6 CPD points
    ...Advanced Customer Service for the Tourism, Leisure and Hospitality Industry - Overview An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team. CPD Value 5.5 Hours Advanced Customer Service …
    £468

  • Advanced Negotiation Skills

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    ...stretch your wings. This course suits Anyone who has to negotiate effectively, in internal one-to-one or Team situations or external Client or Customer meetings at an advanced level. It will also benefit those responsible for developing the negotiation skills in others in their Teams or …
    £468

  • Advanced Telephone Prospecting

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    ...review of calls. 13:00 - 14:00 Lunch 14:00 - 15:00 Advanced Objection Handling (This module gives participants an in depth look at why customers make objections and how they can be most professionally handled. The group will share their own experiences and discuss ways of improving …
    £468

  • Customer Care - Incoming and Outgoing Calls

    Practical Training for Professionals
    • 12 enquiries
    • Classroom
    • 1 day · Part-time
    • 6 CPD points
    ...5 Hours Course Locations Customer Care - Incoming and Outgoing Calls London Customer Care - Incoming and Outgoing Calls Manchester Customer Care - Incoming and Outgoing Calls Nottingham Customer Care - Incoming and Outgoing Calls Birmingham Customer Care - Incoming and Outgoing …
    £468

  • Microsoft Access Introduction - Nationwide

    Infero Training Ltd
    Classroom based course with Post Course Support – All Level Introduction to Advanced
    • 41 enquiries
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • Tutor support
    Great service
    ...that I have placed two of my staff on MS Office courses and I plan to send more staff MS Office training in 2014. Mark Meade (Divisional Service Manager) from Vaillant Group . Having had no previous training on Microsoft office, I personally felt the need to enhance my (basic) skills …
    £261.60

  • Microsoft Access Intermediate - Nationwide

    Infero Training Ltd
    Classroom based course with Post Course Support – All Level Introduction to Advance
    • 12 enquiries
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • Tutor support
    Great service
    ...that I have placed two of my staff on MS Office courses and I plan to send more staff MS Office training in 2014. Mark Meade (Divisional Service Manager) from Vaillant Group . Having had no previous training on Microsoft office, I personally felt the need to enhance my (basic) skills …
    £261.60

  • Microsoft Access Advanced - Nationwide

    Infero Training Ltd
    Classroom based course with Post Course Support – All Level Introduction to Advance
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • Tutor support
    Great service
    ...that I have placed two of my staff on MS Office courses and I plan to send more staff MS Office training in 2014. Mark Meade (Divisional Service Manager) from Vaillant Group . Having had no previous training on Microsoft office, I personally felt the need to enhance my (basic) skills …
    £261.60

  • Microsoft Excel VBA Introduction (1 day) & CPD Certificate - Nationwide

    Infero Training Ltd
    Classroom based CPD Accredited course - Post Course Support – Free PDF Certificate
    • 40 enquiries
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 7 CPD points
    • Tutor support
    Great service
    Trending
    This intensive 1 day Microsoft Excel VBA programming course is part of our 3 days Advanced course, hands-on fully Accredited by CPD course. It introduces advanced Excel users to the process of writing and editing Macros in Excel. No prior programming experience is required. You …
    £297.60

  • Data Analysis and Visualisation with Excel Power Pivot - Pro

    Infero Training Ltd
    Classroom based 1 day course with LIVE TRAINER with Post Course Support - Nationwide £238
    • 42 enquiries
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 7 CPD points
    • Tutor support
    Great service
    This intensive 1 day, hands-on course is part of 3 days Data Analysis and Visualisation with Excel PRO course and helps you to gain a comprehensive, practical understanding of data analysis with Power Pivot. Big data that is being collected all the time leads to an overwhelmi …
    £285.60

  • Excel VBA Introduction (1 Day) leading to CPD Certificate - Leeds

    Infero Training Ltd
    Classroom based CPD Accredited course with Post Course Support – All Level Introduction to Advance and beyond
    • Classroom
    • 1 day · Full-time
    • 7 CPD points
    • Tutor support
    Great service
    This intensive 1 day Excel VBA programming course is part of 3 days, hands-on fully Accredited by CPD course. It introduces advanced Excel users to the process of writing and editing Macros in Excel. No prior programming experience is required. You will learn how to Recor …
    £297.60

  • Data Analysis with Microsoft Power BI - Introduction

    Infero Training Ltd
    Classroom based 1 day course with LIVE TRAINER with Post Course Support - Nationwide £248
    • 99 enquiries
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 7 CPD points
    • Tutor support
    Great service
    Popular
    Trending
    ...Analysing Data with Microsoft Power BI. Course Content Lesson 1: Analysing Data with Self-Service BI Topic A: Data Analysis and Visualization for Business Intelligence Topic B: Self-Service BI with Microsoft Power BI Lesson 2: Connecting to Data Sources Topic A: Create Data Connections …
    £297.60

  • Advanced Customer Service for the Public Sector

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 55 CPD points
    Advanced Customer Service for the Public Sector - Overview An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team. CPD Value 5.5 Hours Advanced Customer Service for the Public Sector …
    £468
Sort by :
Distance Most relevant Most popular Lowest price Highest price Recently added
10 25 50 100

FAQs

Reed Courses advertises a large variety of courses which are delivered by a range of learning providers. The courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a course which provides CPD points/hours or qualifications, there are a number of learning options available.

A qualification can only be delivered by an awarding body which is regulated by a government body. The one you will most commonly see on site is OFQUAL, the government regulating body for England - but there is a different regulating body for each country in the United Kingdom, as well as the Republic of Ireland. Each regulating body maintains a list of the qualifications it regulates.

In addition to free courses, Reed Courses also has plenty of paid for online courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online courses. Alternatively you'll be able to enrol on an online course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company courses from a variety of learning providers.
View all