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Managing Accounts for Growth


Maguire Training

Summary

Price
£30 inc VAT
Study method
Online
Course format What's this?
Video with transcript
Duration
1 hour · Self-paced
Access to content
Access until course completion
Qualification
No formal qualification
CPD
1 CPD hours / points
Additional info
  • Exam(s) / assessment(s) is included in price

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Overview

Aims

The delegate will learn how to forge strong long-term customer relationships and develop a credible and sustainable customer strategy.

CPD

1 CPD hours / points
Accredited by The CPD Certification Service

Course media

Description

Key Learning Outcomes
Explain how to create and implement a sustainable key account strategy
Develop an understanding of buyer types and selling to multiple decision-makers
Explain creating powerful long-term customer relationships
Identify the organisation’s wants, needs and expectations

Who Would Benefit
This module will benefit anybody who interacts with a customer and has influence over potential repeat business. This module has particular relevance to Account Managers but is also important for anybody in a client-facing role.

Requirements

No prior knowledge is required to take this course

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FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.