Level 3 Business Skills

Who is it for?

Looking to start your first office job can be daunting when you do not have all the necessary business skills. If you are looking for support to improve your business skills, this could be the course for you.

It will look at how you can communicate with stakeholders effectively, how to write using business acumens, how to make successful presentations and the use of Windows, Word, Excel and Access.

When can I start?

You can enrol at any time - start today.

Are there any requirements?

There is no experience or previous qualifications required for enrolment on this course. It is available to all students, of all academic backgrounds.

What skills will I gain?

This programme is designed for people who wish to learn additional soft skills to improve the business performance. By the end of the course you will be proficient at:

• The use of Microsoft software (Words, Excel & Access)
• Effectively communicate in the business environment
• Create business presentations
• Successful business writing

Module breakdown

Unit 1 - Study Skills

• Introduction
• Objectives
• Approaches to learning
• Organising yourself for study
• Reading skills
• Getting to know your textbooks
• Note taking skills
• Preparing assignments
• Unit Summary
• References

Unit 2 - Business Communication

• Introduction
• Communication: Some Theories and Models
• Barriers to Communication
• Formal and Informal Communication

Unit 3 - Effective Business Writing

• Introduction
• Introduction to Effective Business Writing
• Writing Letters, Memos and Faxes
• Writing Effective Reports

Unit 4 - Presentation and Social Interaction Skills

• Introduction
• Objectives
• Oral Presentations
• Business Meetings
• Self-Presentation for Job Selection
• Organisational Culture and Recruitment 

Unit 5 - An Introduction to Computers and Windows

• Introduction
• An Introduction to Windows
• Controlling windows
• Using Computer Disks
• Launching Applications 2
• Working with Files
• Filing Structures
• Computer Viruses
• Changing Your Windows Settings

Unit 6 - Wordprocessing with Word

• Introduction
• What Can Your Wordprocessor Do?
• Finding Your Way
• Basic Styles
• More Wordprocessing Techniques
• Formatting Paragraphs
• Other Features
• Finishing Your Documents and Moving Forward

Unit 7 - Spreadsheets using Excel

• Introduction
• Introduction to Spreadsheets
• Basic Excel Techniques
• Using Formulae and Functions
• Formatting: Changing the Appearance of the Worksheet
• Basic Charting
• Advanced Functions
• Using a Worksheet for "Database" Activities
• Worksheet Construction

Unit 8 - Databases Using Access

• Introduction
• Database Basics
• Creating a Table and Using Forms
• Reports
• Relational Databases and Queries
• Field Validation
• Labels

What support is available?

• Personal Tutor support – Throughout the course, you will have access to help from your own personal tutor. You will be able to contact them through post, email and telephone
• Student Forum – You will be able to share your information and thoughts with fellow students on the Student Forum
• Study Guide – The study guide will help you keep on track with your study. It will help you manage your study time, improve your presentation skills and increase your ability to remember facts and concepts
• Library – It will give you a collection of reference materials, links to e-journals and reading lists complied by the tutors
• Games – You will be given a collection of games to sharpen your concentration whilst you are taking time off your studies
• Free Job Interview Skills and Effective Learner courses – You will have access to these free courses to help you improve your career prospects

How will I be assessed?

Students will be assessed through the use of assignments at the end of each unit.

Please note: 
Please allow 24 hours to receive your online training details. If your order is made over the weekend, your online training details will be provided on the following Monday morning.