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  • Customer Care Excellence

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...This customer care training course is available throughout the UK. CPD Value 5.5 Hours Course Locations Customer Care London Customer Care Manchester Customer Care Nottingham Customer Care Birmingham Customer Care Bristol Customer Care Edinburgh Customer Care Leeds 09:30 …
    £516
  • Excellent Customer Care - Incoming Calls

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...Manchester Excellent Customer Care - Incoming Calls Nottingham Excellent Customer Care - Incoming Calls Birmingham Excellent Customer Care - Incoming Calls Bristol Excellent Customer Care - Incoming Calls Edinburgh Excellent Customer Care - Incoming Calls Leeds 09:30 - 10:00 Coffee & …
    £516
  • Customer Care - Incoming and Outgoing Calls

    Practical Training for Professionals
    • 12 enquiries
    • Classroom
    • 1 day · Part-time
    • 6 CPD points
    ...customer care training course is available throughout the UK. CPD Value 5.5 Hours Course Locations Customer Care - Incoming and Outgoing Calls London Customer Care - Incoming and Outgoing Calls Manchester Customer Care - Incoming and Outgoing Calls Nottingham Customer Care - Incoming …
    £468
  • Microsoft Excel Introduction with CPD Certificate - Nationwide

    Infero Training Ltd
    Classroom based CPD Accredited course - Post Course Support – All Level Introduction to Advance - Free PDF Certificate
    • 292 enquiries
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 7 CPD points
    • Tutor support
    Great service
    Highly rated
    ...versions. You can choose either our Classroom training at one of our venues or Live, Instructor-led Virtual training from the comfort of your home. . Benefits of Studying Microsoft Excel Introduction with Infero Training: CPD Accredited Classroom training in Small Groups for Max Focus …
    £237.60
  • Data Analysis and Visualisation with Excel Power Pivot - Pro

    Infero Training Ltd
    Classroom based 1 day course with LIVE TRAINER with Post Course Support - Nationwide £238
    • 42 enquiries
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 7 CPD points
    • Tutor support
    Great service
    ...series. You can choose either our Classroom training at one of our venues or Live, Instructor-led Virtual training from the comfort of your home. . Benefits of Studying Data Analysis & Visualisation with Excel Power Pivot with Infero Training: Classroom training in Small Groups …
    £285.60
  • Microsoft Excel Intermediate with CPD Certificate - Nationwide

    Infero Training Ltd
    Classroom based CPD Accredited course - Post Course Support – All Level Introduction to Advance - Free PDF Certificate
    • 223 enquiries
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 7 CPD points
    • Tutor support
    Great service
    Highly rated
    ...versions. You can choose either our Classroom training at one of our venues or Live, Instructor-led Virtual training from the comfort of your home. . Benefits of Studying Microsoft Excel Intermediate with Infero Training: CPD Accredited Classroom training in Small Groups for Max Focus …
    £237.60
    • 19 enquiries
    • Classroom
    • Part-time or full-time
    • University - Postgraduate
    • Tutor support
    Great service
    ...award-linked module for this programme (Mental Health Law) will cover areas such as the availability of services, regulation of mental health care providers and the relationship between society and people who live with mental disabilities. The aim of this module is to put mental health …
    Enquire for pricing
  • Data Analysis with Microsoft Power BI - Introduction

    Infero Training Ltd
    Classroom based 1 day course with LIVE TRAINER with Post Course Support - Nationwide £248
    • 98 enquiries
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 7 CPD points
    • Tutor support
    Great service
    ...data. You can choose either our Classroom training at one of our venues or Live, Instructor-led Virtual training from the comfort of your home. . Benefits of Studying Data Analysis with Power BI with Infero Training: Classroom training in Small Groups for Max Focus Only Microsoft …
    £297.60
  • Microsoft Excel Advanced with CPD Certificate - Nationwide

    Infero Training Ltd
    Classroom based CPD Accredited course - Post Course Support – All Level Introduction to Advance - Free PDF Certificate
    • 166 enquiries
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 7 CPD points
    • Tutor support
    Great service
    Highly rated
    ...versions. You can choose either our Classroom training at one of our venues or Live, Instructor-led Virtual training from the comfort of your home. . Benefits of Studying Microsoft Excel with Infero Training: CPD Accredited Classroom training in Small Groups for Max Focus Only Microsoft …
    £237.60
  • Microsoft Excel VBA Introduction (1 day) & CPD Certificate - Nationwide

    Infero Training Ltd
    Classroom based CPD Accredited course - Post Course Support – Free PDF Certificate
    • 40 enquiries
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 7 CPD points
    • Tutor support
    Great service
    ...versions. You can choose either our Classroom training at one of our venues or Live, Instructor-led Virtual training from the comfort of your home. . Benefits of Studying Microsoft Excel VBA with Infero Training: CPD Accredited Classroom training in Small Groups for Max Focus Only Microsoft …
    £297.60
  • Effective Presentations Skills - Introduction

    Infero Training Ltd
    Classroom based course with LIVE TRAINER & Post Course Support - Nationwide £248
    • 105 enquiries
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • Tutor support
    Great service
    ...flow. You can choose either our Classroom training at one of our venues or Live, Instructor-led Virtual training from the comfort of your home. . Benefits of Studying Effective Presentation Skills with Infero Training: Classroom training in Small Groups for Max Focus Free Assessment …
    £297.60
  • National Diploma in Dental Nursing Course (Classroom and Online)

    Harriet Ellis Training Solutions Ltd
    Fully accredited by the NEBDN, Earn whilst you learn as a dental nurse. Qualify in less than 18 months.
    • 901 enquiries
    • Classroom
    • 18 months · Part-time
    • Professional certification
    • Certificate(s) included
    Great service
    ...Over 90% pass rate of the programme and be qualified in less than 18 months. Distance learning platform to study from comfort of your own home whilst working as a Dental Nurse. Full support from your personal Tutor. Access to Job Vacancies through the Student Hub. Final exams at the …
    £2,018
  • Microsoft Excel VBA Pro (3 Days) & CPD Certificate - Nationwide

    Infero Training Ltd
    Classroom based CPD Accredited course - Post Course Support - All Level Introduction to Advance – Free PDF Certificate
    • 164 enquiries
    • Classroom
    • 3 days · Full-time
    • Certificate(s) included
    • 20 CPD points
    • Tutor support
    Great service
    Highly rated
    ...versions. You can choose either our Classroom training at one of our venues or Live, Instructor-led Virtual training from the comfort of your home. . Benefits of Studying Microsoft Excel VBA with Infero Training: CPD Accredited Classroom training in Small Groups for Max Focus Only Microsoft …
    £789.60
  • Customer Satisfaction as a Selling Tool

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...for those who wish to manage high levels of customer care through their teams. Delegates will learn how to be pro-active with customer care and directly contact clients to ensure they are experiencing high levels of customer care. This will help identify satisfied and, more importantly …
    £516
  • Introduction to Account Management

    Practical Training for Professionals
    • 27 enquiries
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...Management is a customer relationship management course. Customer care is vital to any successful organisation, this course looks at current practice and explains how to set standards and develop best practice. Good customer care must be managed and does not occur naturally yet is a must …
    £516
  • Outstanding Customer Service Skills

    Practical Training for Professionals
    • Classroom
    • Part-time
    • Tutor support
    ...Coffee & Introduction 10:00 - 10:30 What makes for good customer care 10:30 - 11:00 Getting it Right - Building on your Good Practices 11:00 -11:15 Coffee Break 11:15 - 12:45 Developing your Customer Care skills 12:45 - 13:00 Discussion and Action Points from the morning …
    £516
  • Enhancing the Visitors Experience

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...visitors excellent customer care. This course is designed specifically for front line staff in businesses, public sector organisations, academic institutions, places of interest and tourist attractions. The course provides an overview of essential customer care skills and how the visitor …
    £516
  • Microsoft Project Introduction - Nationwide

    Infero Training Ltd
    Classroom based CPD Accredited course with Post Course Support – All Level Introduction to Advance and beyond
    • 93 enquiries
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • Tutor support
    Great service
    ...projects at Nottingham City Homes. Richard made the training enjoyable and adapted the content to make relevant to my job role. I would personally recommend Richard and Infero Training. Matthew Wilson (Regeneration Project Manager) from Nottingham City Homes This Microsoft Project …
    £237.60
  • Effective Presentations - PRO (2 Days)

    Infero Training Ltd
    Classroom based course with LIVE TRAINER & Post Course Support - Nationwide £248
    • 34 enquiries
    • Classroom
    • 2 days · Full-time
    • Certificate(s) included
    • Tutor support
    Great service
    ...flow. You can choose either our Classroom training at one of our venues or Live, Instructor-led Virtual training from the comfort of your home. . Benefits of Studying Effective Presentation Skills with Infero Training: Classroom training in Small Groups for Max Focus Free Assessment …
    £595.20
  • How to say 'No' and retain Customer Satisfaction

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...11:00 - 12:00 Handling Objections/Negotiating/Closing 12:00 - 13:00 Customer Care 13:00 - 14:00 Lunch 14:00 - 14:45 Customer Expectations 14:45 - 15:45 Role Plays 15:45 - 16:30 Effective Customer Care Letter Writing 16:30 Summary Action Plans Agreed …
    £516
  • Call Centre - Achieving Best Practice

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    ...are able to understand and implement a series of measures to ensure that their business is always seen in the best light. This customer care training course is available throughout the UK. CPD Value 5.5 Hours Course Locations Call Centre - Achieving Best Practice London Call …
    £516
  • Objection Handling Skills

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    • Tutor support
    Good objection handling skills are crucial to success in sales and customer care. If a salesperson is unable to come back with a good answer to the statement: I think its too expensive, they will lose the sale so quickly, that they might as well have answered I could …
    £516
  • The Client Meeting - Face to Face Selling

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    Delegates start the day by comparing their own experiences of customer care. This programme looks at the importance of body language and the voice, and how enthusiasm for the product can be seen visually and detected vocally. We take an in depth look at why customers …
    £516
    • 14 enquiries
    • Classroom
    • Part-time
    • 3 CPD points
    • Tutor support
    ...Trainer makes outgoing calls LIVE and delegates mark how well calls are handled. 16:15 - 16:30 Golden Rules For Achieving Excellent Customer Care (Dealing with complaints and enquiries) 16:30 Summary & Action Plans Agreed Masterclass in Handling Incoming Telephone Calls - Half …
    £220
  • Microsoft Project Advanced - Nationwide

    Infero Training Ltd
    Classroom based CPD Accredited course with Post Course Support – All Level Introduction to Advance and beyond
    • 18 enquiries
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • Tutor support
    Great service
    ...projects at Nottingham City Homes. Richard made the training enjoyable and adapted the content to make relevant to my job role. I would personally recommend Richard and Infero Training. Matthew Wilson (Regeneration Project Manager) from Nottingham City Homes Students taking this …
    £237.60
  • Level 3 Award in First Response Emergency Care (FREC3)

    CR Training Solutions (Scotland) Limited
    Classroom based course with study materials, tutor support and final exam included
    • Classroom
    • 5 days · Full-time
    • Regulated qualification
    • Exam(s) included
    • Certificate(s) included
    • Tutor support
    ...for a range of roles in emergency care, such as: Event Medical Responder, Emergency Care Support Worker and more. What’s more, the QA Level 3 Certificate in First Response Emergency Care (RQF) also forms part of a progressive suite of pre-hospital care qualifications and allows progression …
    £477
  • Accounts Assistant Course / Assistant Accountant Training

    KBM training
    Accounts Assistant Training with qualified accountants
    • 509 enquiries
    • Classroom
    • 212 hours · Part-time or full-time
    • Certificate(s) included
    • 50 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    Highly rated
    ...demanded by the employers. After completing Accounts Assistant Training you can apply for jobs such as Accounts Assistant. Finance Assistant Assistant Accountant Accounts Receivables / Payable Credit Controller Finance Assistant Junior Accountant …
    Save 33%
    £398 £600
  • Care Business Workshops - Face - Face

    Dita Health and Social Care Consultancy Limited
    Care Business Setting UP
    • Classroom
    • 3 hours · Full-time
    • Certificate(s) included
    • Tutor support
    ...Agency Home Care Agency / Domiciliary Combined Temporary Staffing & Home Care Agency Supported Living Service Semi-Independent Living The workshops are developed by industry and business experts who understand the requirements of starting, running and growing your care business …
    £150
  • Assistant Accountant Training

    KBM training
    Practical Training in Chartered Accountancy Firm
    • 245 enquiries
    • Classroom
    • Part-time
    • Certificate(s) included
    • 80 CPD points
    • Tutor support
    Great service
    Highly rated
    ...office-based courses). We have carefully designed the Accounts Assistant Training program to cover all the job descriptions of Accounts Assistant positions. Note: Work Placement is offered with our office-based courses only Assistant Accountant Training program is ideal for Those who have …
    £398
    • Classroom
    • 3 hours · Part-time
    • Certificate(s) included
    • 3 CPD points
    Great service
    This course enlists the most effective practices and methods to control infections and also briefs about the use of required PPE to ensure your safety as well as that of people you are dealing with.
    £35
  • Accounts Assistant Training Course

    Future Connect Training and Recruitment Ltd
    Online Award Winning Practical Accountancy Training
    • 28 enquiries
    • Classroom
    • Part-time or full-time
    • Certificate(s) included
    • Tutor support
    ...Accounts Assistant Course - Assistant Accountant Training accredited? A: Yes, the course is accredited by the Association of Accounting Technicians (AAT) and provides students with a recognized qualification upon completion. The Accounts Assistant Course - Assistant Accountant …
    Enquire for pricing
  • ILM & CPD Executive Assistant PA Business Diploma

    Global PA Association
    Classroom based course with study materials, tutor support
    • 53 enquiries
    • Classroom
    • 3 days · Full-time
    • Certificate(s) included
    • 25 CPD points
    • Tutor support
    Great service
    ...PAs, Executive Assistants, Personal Assistants, PAs, Secretaries, Team PAs and Admin Assistants who wish to expand their business skills, knowledge and abilities and progress up the career ladder. The Business Diploma course is for Executive PAs, Executive Assistants, Personal Assistants …
    £1,530
    • 49 enquiries
    • Classroom
    • 7 hours · Full-time
    • Certificate(s) included
    Wound care management is essential when responsible for patients that have chronic and acute wounds. Our course provides the latest research and treatment guideline on wound management and care. The course aims to give the candidate a better understand on how to care and manage …
    £90
  • Diary Management - PA Masterclass

    Pitman Training Essex and Suffolk
    Classroom based course with study materials and reference tools included.
    • Classroom
    • 1 day · Part-time or full-time
    • Certificate(s) included
    • Tutor support
    ...effectiveness and contribute to the overall success of your organisation. Understanding the Role of a Personal Assistant in Complex Diary Management • Defining the role of a Personal Assistant • Importance of diary management for senior executives • Challenges and complexities in diary management …
    £399
  • Virtual Assistant Diploma

    Pitman Training Essex and Suffolk
    Online course with study materials, tutor support and exams included.
    • Classroom
    • 3 months · Part-time
    • Certificate(s) included
    • 130 CPD points
    • Tutor support
    ...Virtual Assistants to provide flexible, remote support to their executives and teams. The VA job role can combine some or all of the following tasks: office and secretarial support, accounting and bookkeeping, sales administration and marketing support. Many Virtual Assistants work …
    £2,399
  • CPD The Evolving Executive Assistant PA Masterclass

    Global PA Association
    Classroom based course with tutor support
    • Classroom
    • 7 hours · Part-time
    • Certificate(s) included
    • 7 CPD points
    • Tutor support
    Great service
    ...programme is for mid-level to senior-level Executive Assistants, Executive PAs & Personal Assistants. A pre-course questionnaire will be sent on registration Professional growth for mid-level Executive PAs & Executive Assistants will lead to job opportunities with CEOs &
    £425
  • Better Business Travel - PA Masterclass

    Pitman Training Essex and Suffolk
    Classroom based course with study materials and reference tools included.
    • Classroom
    • 1 day · Part-time or full-time
    • Certificate(s) included
    • Tutor support
    ...their organisation. This programme forms part of our Continued Professional Development range of activities for Personal Assistants and Executive Assistants looking to maximise their value. …
    £399
  • Executive PA Masterclass

    Pitman Training Essex and Suffolk
    Two-day workshop focussed on how to excel in this pivotal job role.
    • Classroom
    • 2 days · Part-time or full-time
    • Certificate(s) included
    • 12 CPD points
    • Tutor support
    ...to transform your role and performance The Executive PA Masterclass is most appropriate for Personal Assistants, senior secretaries, management assistants and executive assistants who are looking to develop their role. The aims are to improve your insights and gain up to date techniques …
    £799
    • Classroom
    • 3 hours · Part-time
    • Certificate(s) included
    • 3 CPD points
    Great service
    ...within a care home, home care agency, health or housing setting, volunteers, community groups, and clubs or those who wish to better understand on safeguarding individuals. This course is for managers, registered managers, newly appointed safeguarding leads and team leaders in care, health …
    £35
    • Classroom
    • 3 hours · Part-time
    • Certificate(s) included
    • 3 CPD points
    Great service
    ...principle and duties of the Care Act 2014 and information of the way to practice them in reality. Understanding of the vital content principles, and duties- of the Care Act 2014 Gain a precise knowledge of the differences in methods, criteria and approach that the Care Act 2014 brings Understand …
    £35
  • AI for Executive Assistants

    Pitman Training Essex and Suffolk
    • Classroom
    • 1 day · Full-time
    • Tutor support
    This one-day training course is designed for Executive Assistants (EAs) who are keen to harness the potential of Artificial Intelligence (AI) to enhance their productivity and effectiveness. Through a combination of theoretical insights and practical exercises, participants …
    £479
  • Assistant Accountant Training in Birmingham

    KBM training
    Practical Training with Qualified Accountants in Birmingham
    • 55 enquiries
    • Classroom
    • Part-time or full-time
    • 50 CPD points
    • Tutor support
    Great service
    ...Accounts Assistant and Finance Assistant job titles. There are no requirements as bookkeeping and payroll is added for free in this course to give you the basics first and then you do do the higher level training. Bookkeeper Accounts Assistant Finance Assistant Assistant Accountant …
    Save 50%
    £199 £398
  • Administrative Assistant Diploma

    Pitman Training Glasgow & Edinburgh
    • 854 enquiries
    • Classroom
    • 150 hours · Part-time or full-time
    • 150 CPD points
    • Tutor support
    ...Admin Assistant: A good admin assistant provides a vital support function in any busy office. You’ll need to master the art of working under your own initiative to tight deadlines, as well as responding to the demanding needs of more senior colleagues. With our Admin Assistant Diploma …
    Enquire for pricing
  • HR Assistant Diploma

    Pitman Training Glasgow & Edinburgh
    • Classroom
    • 160 hours · Part-time or full-time
    • 160 CPD points
    • Tutor support
    ...This diploma is for those who want to take on an assistant role within an HR department. Ideal if you hold a longer term ambition to work as an HR Manager, it will give you a great foundation of skills to start to look for assistant positions. No pre-requisites required HR …
    Enquire for pricing
  • Professional Executive PA Diploma - Accelerated Learning

    Pitman Training Essex and Suffolk
    Intensive classroom based course to fast track your career.
    • Classroom
    • 20 weeks · Full-time
    • 380 CPD points
    • Tutor support
    • Job guarantee programme
    ...Personal Assistant. From here you could progress to a more in- depth Executive Assistant (EA) role, where you’ll need more managerial level expertise. Alternatively, you could decide to be the master of your own career and use your skills to work as a Virtual Assistant (VA), where …
    £5,999
    • Classroom
    • Part-time or full-time
    • 1 CPD point
    • Tutor support
    Great service
    ...the Care Act 2014 observe in practice Explore the delicate balance between safety and choice and controls for individuals Understand the law governing information-sharing. This safeguarding adult at risk course is ideal for individuals who are new to working within a care home, home …
    £150
  • Epilepsy and Buccal Midazolam (Face to Face training)

    Learning Connect
    Classroom based course with study materials | tutor support and final exam included
    • Classroom
    • 6 hours · Part-time or full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    Great service
    ...in these settings can start as caregivers or nursing assistants. With face-to-face training in epilepsy and administering buccal midazolam, they can progress to roles like medication aides or specialised epilepsy care assistants. Further training may lead to becoming epilepsy specialists …
    £150
    • Classroom
    • Part-time or full-time
    • 1 CPD point
    • Tutor support
    Great service
    ...principles, and duties- of the Care Act 2014 Gain a precise knowledge of the differences in methods, criteria and approach that the Care Act 2014 brings Understand the concept of well-being and its role in the care and support system Gain awareness of the Care Act duties and responsibilities …
    £150
  • End of life Care Course

    Learning Connect
    Learn From Industry Experts | Included Certificate | Instant Access | 24/7 student support | CPD Certified
    • Classroom
    • Part-time or full-time
    • 1 CPD point
    • Tutor support
    Great service
    ...self-funding. This End of Life care instructional class will provide delegates with suggestions on caring for someone who is experiencing the end of life process and supporting the relatives. What you will learn Critical factors of palliative care and end of life care - The principles of good …
    £150
    • Classroom
    • Part-time or full-time
    • 1 CPD point
    • Tutor support
    Great service
    ...tools The importance of the role of everyday rituals and routines The Care planning cycle Keeping the service user central Existing care services The purpose of the family Reaching an agreement Person Centred Care Planning in practice thereby Implementing and evaluating. Where Can I …
    £150

FAQs

Reed Courses advertises a large variety of courses which are delivered by a range of learning providers. The courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a course which provides CPD points/hours or qualifications, there are a number of learning options available.

A qualification can only be delivered by an awarding body which is regulated by a government body. The one you will most commonly see on site is OFQUAL, the government regulating body for England - but there is a different regulating body for each country in the United Kingdom, as well as the Republic of Ireland. Each regulating body maintains a list of the qualifications it regulates.

In addition to free courses, Reed Courses also has plenty of paid for online courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online courses. Alternatively you'll be able to enrol on an online course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company courses from a variety of learning providers.