Customer Service and Revenue Generation
London Training For Excellence
Classroom based course with study materials, lecturer support and CPD Hours included
- Online
- 5 days · Self-paced
- Tutor support
...customer service delivery in their area. Module 1 - The benefits of excellent customer service Customer Service Principles, Evolution and Purpose. The benefits of excellent customer service. Customer psychology: what are your customers\' expectations? World-class service – a modeling
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