ITIL®v4 Foundation online course

Are you tired of being just another IT professional? With ITIL®v4 Foundation, you'll gain the skills and knowledge to become the main IT Service Management Professional that the team will turn to, helping to drive business success, and make your colleagues wonder how you do it.

ITIL®v4 Foundation is the key to unlock your potential, elevate your career, and make a lasting impact on your organisation's success

ITIL® is the world’s leading and most popular IT Service Management (ITSM) framework, and this latest version provides the most up-to-date guidance to support organisations as they integrate digital technology into all areas of their business.

ITIL®v4 Foundation is an entry-level course that teaches the basics of IT service management (ITSM). It is a widely recognized and respected certification that demonstrates proficiency in the ITIL® framework, which is a globally-adopted set of best practices for ITSM.

The benefits of studying ITIL®v4 Foundation are numerous, and they can have a positive impact on both individuals and organisations. Here are some of the key benefits:

1. Enhance your career prospects

One of the biggest benefits of earning an ITIL®v4 Foundation certification is that it can help you stand out in the job market. Many employers require or prefer candidates who have ITIL® certifications, particularly for roles that involve IT service management. By earning this certification, you can demonstrate to potential employers that you have a solid understanding of ITSM best practices and are committed to continuous learning and professional development.

1. Develop a common language and best practices for IT service delivery

ITIL®v4 Foundation provides a common language and set of best practices for IT service delivery. This can help improve communication and collaboration between IT and business teams, which can ultimately lead to better outcomes for the organization as a whole. By studying ITIL®v4 Foundation, you will learn the key concepts and terminology of ITSM, as well as the processes and functions that are involved in delivering IT services.

1. Improve customer satisfaction and business outcomes

ITIL®v4 Foundation is focused on improving the quality of IT services and aligning them with the needs of the business. By studying this framework, you will learn how to identify and prioritise customer needs, measure and improve service quality, and optimize service delivery to support the organisation's goals. This can lead to improved customer satisfaction, increased efficiency, and better business outcomes overall.

1. Keep up with industry trends and best practices

The IT industry is constantly evolving, and it can be challenging to keep up with new trends and best practices. By earning an ITIL®v4 Foundation certification, you can stay up-to-date with the latest developments in IT service management and demonstrate your commitment to staying current with industry trends.

1. Increase your professional credibility

Earning an ITIL®v4 Foundation certification can increase your professional credibility and make you more valuable to your organization. By demonstrating your knowledge of ITSM best practices, you can gain the trust and respect of your colleagues and stakeholders. This can lead to new opportunities for growth and advancement within your organisation.

In conclusion, the benefits of studying ITIL®v4 Foundation are clear. Whether you're looking to enhance your career prospects, improve your organization's IT service delivery, or stay up-to-date with industry trends, this course can help you achieve your goals. With its practical focus on IT service management best practices, ITIL®v4 Foundation is a valuable investment for anyone who wants to succeed in the fast-paced world of IT.

The IT Infrastructure Library, or ITIL®, is the world’s leading IT Service Management (ITSM) framework. It has huge demand due to its best practice methodologies, and the guidance provided helps organisations to deliver their services in a customer-focused, quality-driven and economical way. Being the most up-to-date version of ITIL®, v4 embraces the latest trends in technology and service management, and provides a flexible basis to support organisations as they integrate digital technology into all areas of their business.

The new ITIL®v4 is not only a minor upgrade of the ITIL framework but a completely revised body of knowledge. It provides an end-to-end digital operating model for the delivery and operation of tech-enabled products and services and enables IT teams to continue to play a crucial role in wider business strategy.

Why ITIL®v4 ? The ITIL Foundation certification is aimed at those who want to have a strong understanding of the entire ITIL framework and guidelines. The well-known ITIL best practices are immensely helpful in managing the business effectively most businesses are looking to implement the newest and most effective techniques.

ITIL®v4 Benefits

The ITIL®v4 training at BJSL enables you to :

• Identify and decide upon the key areas where your business needs improvement, and decide where to make particular changes to enhance productivity and reduce costs.
• Acquire an efficient, holistic and professionally valued approach to best-practice mannerisms
• Grow and enhance your ability to identify, plan and support the IT services in your business, resulting in amplified and improved productivity, efficiency and effectiveness
• Zero-in and focus on the customer needs and user experience rather than spending too much time on technological issues
• Access better job prospects with a healthier pay package.
• Learn and execute best practices to increase the business productivity effectively
• Recognise and prioritise the highest value activities to best serve your organisation’s needs.

The ITIL®v4 Foundation course is designed for anyone who is interested in or responsible for IT service management (ITSM). This includes:

1. IT professionals who want to improve their knowledge and skills in ITSM and demonstrate their expertise to potential employers.

2. Business professionals who work closely with IT teams and want to better understand ITSM concepts and terminology.

3. Project managers who need to manage IT services as part of their projects.

4. Students who are interested in pursuing a career in IT service management.

5. Anyone who is interested in learning about ITSM best practices and how they can be applied in a variety of industries and organisations.

The course is suitable for both technical and non-technical professionals, as it focuses on the principles and practices of ITSM rather than specific technologies or platforms. It is also suitable for individuals at all levels of experience, from entry-level professionals to experienced IT leaders.

There are no formal prerequisites for the ITIL®v4 Foundation course. However, it is recommended that individuals have a basic understanding of IT terminology and concepts before enrolling in the course.

Additionally, it may be helpful to have some experience working in an IT environment or with IT service management processes.

Having prior experience with ITIL®v3 or earlier versions of ITIL® is not necessary, as ITIL®v4 is a standalone framework. Ultimately, anyone with an interest in IT service management can benefit from the ITIL®v4 Foundation course, regardless of their prior experience or background.

Here are some common career paths associated with ITIL®v4 Foundation:

1. IT Service Manager
2. IT Operations Manager
3. IT Project Manager
4. IT Service Desk Manager
5. IT Support Manager
6. Service Delivery Manager
7. IT Infrastructure Manager
8. Incident Manager
9. Problem Manager
10. Change Manager