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IT Support Technician Training Course

CPD Certified Course | FREE PDF Certificate | Tutor Support | Lifetime Access | Free Exam & Assessment


Compliance Central

Summary

Price
£12 inc VAT
Study method
Online
Duration
5 hours · Self-paced
Access to content
Lifetime access
Qualification
No formal qualification
CPD
10 CPD hours / points
Certificates
  • CPD Accredited PDF Certificate - Free
  • CPD Accredited Hard Copy Certificate - £10.79
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

1 student purchased this course

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Overview

Are you looking to enhance your IT Support Technician skills? If yes, then you have come to the right place. Our comprehensive course on IT Support Technician will assist you in producing the best possible outcome by mastering the IT Support Technician skills.

The IT Support Technician is for those who want to be successful. In the IT Support Technician, you will learn the essential knowledge needed to become well versed in IT Support Technician.

Our IT Support Technician starts with the basics of IT Support Technician and gradually progresses towards advanced topics. Therefore, each lesson of this IT Support Technician is intuitive and easy to understand.

Why would you choose the IT Support Technician from Compliance Central:

  • Lifetime access to IT Support Technician materials
  • Full tutor support is available from Monday to Friday with the IT Support Technician
  • Learn IT Support Technician skills at your own pace from the comfort of your home
  • Gain a complete understanding of IT Support Technician
  • Accessible, informative IT Support Technician learning modules designed by expert instructors
  • Get 24/7 help or advice from our email and live chat teams with the IT Support Technician course
  • Study IT Support Technician in your own time through your computer, tablet or mobile device.
  • A 100% learning satisfaction guarantee with your IT Support Technician
  • Improve your chance of gaining in demand skills and better earning potential by completing the IT Support Technician

CPD

10 CPD hours / points
Accredited by CPD Quality Standards

Course media

Description

★★ IT Support Technician ★★

  • Curriculum Breakdown of the IT Support Technician

Section 01: How People Use Computers

  • The Case for Computer Literacy
  • Features Common to Every Computing Device
  • Common General-Purpose Computing Devices
  • Networks of Computing Devices
  • Remotely-Accessed Computer Systems
  • Specialized Computer Systems
  • Specialty I/O Devices

Section 02: System Hardware

  • CPUs
  • Passive and Active Cooling
  • RAM and Active Memory
  • Motherboards
  • Power Supplies
  • AMA – Ask Me Anything about System Hardware

Section 03: Device Ports and Peripherals

  • Ports and Connectors
  • General Use I/O Devices
  • AMA – Ask Me Anything about I/O, Ports and Peripherals

Section 04: Data Storage and Sharing

  • Basics of Binary
  • Storage Technologies
  • Mass Storage Variation
  • AMA – Ask Me Anything about Data Storage and Sharing

Section 05: Understanding Operating Systems

  • Operating System Functions
  • Operating System Interfaces
  • AMA – Ask Me Anything about Understanding OS’s

Section 06: Setting Up and Configuring a PC

  • Preparing the Work Area
  • Setting up a Desktop PC
  • Completing PC Setup
  • AMA – Ask Me Anything about Setting up and Configuring a PC

Section 07: Setting Up and Configuring a Mobile Device

  • Personalizing a Tablet
  • AMA – Ask Me Anything about Mobile Devices Part 1
  • AMA – Ask Me Anything about Mobile Devices Part 2

Section 08: Managing Files

  • File Management Tools
  • File Manipulation
  • Backups
  • AMA – Ask Me Anything about Managing Files

Section 09: Using and Managing Application Software

  • Walking Survey of Applications
  • Managing Applications
  • Applications and Extensions
  • AMA – Ask Me Anything about Working with Applications

Section 10: Configuring Network and Internet Connectivity

  • Wi-Fi Setup
  • Going High Speed
  • Setting Up and Sharing Printers
  • AMA – Ask Me Anything about Networks and Internet Connectivity Part 1
  • AMA – Ask Me Anything about Networks and Internet Connectivity Part 2

Section 11: IT Security Threat Mitigation

  • Physical Security
  • Dealing with Malware
  • Password Management
  • Clickworthy
  • Perils of Public Internet
  • AMA – Ask Me Anything about IT Threat Mitigation Part 1
  • AMA – Ask Me Anything about IT Threat Mitigation Part 2

Section 12: Computer Maintenance and Management

  • Power Management
  • Cleaning and Maintaining Computers
  • Trash it or Stash it?
  • AMA – Ask Me Anything about Computer Maintenance and Management

Section 13: IT Troubleshooting

  • Troubleshooting 101
  • AMA – Ask Me Anything about Troubleshooting Computers Part 1
  • AMA – Ask Me Anything about Troubleshooting Computers Part 2

Section 14: Understanding Databases

  • Introduction to Databases
  • Database Details
  • AMA – Ask Me Anything about Databases

Section 15: Developing and Implementing Software

  • Introduction to Programming
  • Programming with a PBJ Sandwich
  • AMA – Ask Me Anything about Programming

Who is this course for?

The IT Support Technician helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in IT Support Technician. It is also great for professionals who are already working in IT Support Technician and want to get promoted at work.

Requirements

To enrol in this IT Support Technician, all you need is a basic understanding of the English Language and an internet connection.

Career path

The IT Support Technician will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to IT Support Technician.

Questions and answers

Currently there are no Q&As for this course. Be the first to ask a question.

Certificates

CPD Accredited PDF Certificate

Digital certificate - Included

CPD Accredited PDF Certificate

CPD Accredited Hard Copy Certificate

Hard copy certificate - £10.79

CPD Accredited Hard Copy Certificate

Delivery Charge:

  • Inside the UK: Free
  • Outside of the UK: £9.99

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FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.