Industrial Psychology

Understand how psychology works in industry. By understanding the thought processes that take place in the minds of people at work, a manager or supervisor can develop empathy for their staff, and apply this empathy to the way they manage the workplace.

Learn about:

• workplace conditions
• effects of management
• motivation and incentives
• social effects
• psychological conditions
• recruitment and more

Understand how people think at work. Develop skills to be a better manager, supervisor or employer.

Lesson Structure: Industrial Psychology BPS103

There are 10 lessons:

1. Introduction
   • Free Will versus Determinism, Developmental and Interactive Expressions of Behaviour, NATURE versus NURTURE, Influence of Environment on Learning Behaviour, Modelling and Conformity, Conditioning involves Certain Environmental Factors which Encourage Learning to Take Place, Classical Conditioning, Operant Conditioning, Reinforcement & Punishment
2. Understanding the Employees Thinking
   • Sensation and perception, thinking and day dreaming, the Gestalt approach, unconscious and conscious psychic elements. explaining behaviour, knowledge of brain processes, personal interpretation of a given situation, instinct.
   • Terminology including: Mating, Curiosity, Maternal, Acquiring, Repulsion, Constructiveness, Rivalry, Laughter, Fighting, Walking, Swallowing, Play, Imitation, Sleep, Modesty, Domineering, Religion, Self Asserting, Sneezing, Thirst, Cleanliness, Workmanship, Parenting, Food seeking, Flight, Collecting, Sympathy.
3. Personality & Temperament
   • Mature & immature temperaments (eg. Sanguine, Melancholic, Choleric, Phlegmatic), emotional types, fear, intelligence, knowledge, deviation, etc
4. Psychological Testing
   • The Application Form; Psychological Test; The Interview; Intelligence Tests; Laws of Learning; Devising Tests; Selecting Appropriate Tests.
5. Management & Managers
   • Qualities of Managers, Understanding morale, discipline, training, etc
6. The Work Environment
   • Noise, Space, Light, Temperature, Speed of Work, etc. Accidents, Breakages, Fatigue etc.
7. Motivation and Incentives
   • Maslows model of self actualisation, Security, Money, Ambition, Companionship, Social reinforcement, Labour wastage, etc
8. Recruitment
   • Ways of seeking applicants, types of interview, ways of selecting staff.
9. Social Considerations
   • Group Behaviour, Conformity, Industrial Groups, THE HAWTHORNE EFFECT
10. Abnormalities and Disorders
    • Psychosis Neurosis Personality Disorders, Variance, Partial Disability (eg. arm.leg injuries; epilepsy, digestive disorders etc), The Psycho Neurotic.

Each lesson requires the completion of an assignment which is submitted to the academyl, marked by the academy's tutors and returned to you with any relevant suggestions, comments, and if necessary, extra reading.

Learning Goals: Industrial Psychology BPS103

• Discuss basic concepts that may be relevant to understanding industrial psychology.
• Identify similarities and differences that occur in the way different employees perceive their workplace.
• Discuss the effect of personality and temperament upon industrial psychology.
• Identify applications for psychological testing in industrial management.
• Discuss the psychology of management
• Identify ways that the work environment might impact upon the psychology of people in a workplace
• Explain how motivation influences work productivity.
• Discuss the application of psychology to recruitment.
• Explain the impact of social factors upon work productivity.
• Discuss the significance of psychological disorders or abnormalities in a workplace.

Managers and Supervisors.

None.

Additional skills in management or supervisor roles.