Human Resources (Level 3) Diploma Course

If you'd like to gain the skills needed to launch a career in Human Resources, the distance learning Human Resources course is ideal. The distance learning Human Resources course provides training in proven techniques which can be used to support and motivate people and build effective relationships.

A successful business is one that effectively and efficiently manages its resources, to provide a service or product that exceeds the expectations of its customers.  Its resources are materials, equipment, facilities and human, and by far the most important of these are its human resources, or employees.

The actual structure and day to day duties performed by the HR department will depend on the size and structure of individual organisations.  In large organisations there is usually a dedicated department of people performing the HR duties, whilst in other small organisations the duties might be performed by an individual working part time, who is combining these duties with a number of others.  In addition, the HR duties and responsibilities themselves will vary between organisations, and for instance in some, may include the payroll function, whilst in others this function is the responsibility of the Accounts department.

In this Human Resources Diploma we will be looking at the range of work most usually performed by the Human Resources department, and in particular the knowledge and skills that you will require as Human Resource Personnel, working under whatever circumstances, to fulfil this demanding yet rewarding role.

How is the course structured?
The Human Resources Diploma consists of six modules, each of which relate to a particular aspect that is important and relevant to the work of the HR Personnel.  The modules are as follows:

Module One: Recruitment, Selection and Induction of Staff

This module focuses on managing the acquisition of staff which is a key role of any Human Resources department in supporting a business.

Staff recruitment is a time consuming and expensive process that should not be embarked upon lightly. Although it is usually the role of the manager to analyse and justify the need for additional human resources, it is important that the HR department is aware of the process required and what it involves, so that they can ensure that it has been carried out effectively. This module will help you to understand the recruitment process.

Module Two: Producing and Maintaining Personnel Records 

All organisations and businesses need information or data to enable them to function effectively. Information about the organisation’s human resources or personnel is part of this essential business information.

There is a range of data that an organisation should keep about its personnel.  Some data must be kept in order to satisfy the organisations legal obligations and some in order to effectively manage and develop these resources, and to meet the current and future requirements of the business.  In his module we will be examining what personnel information is required, how it is used and how it is managed effectively.

Module Three: Staff Management and Relations

Good employer/employee relationships are essential to the success of any business. Employer/employee relationships can involve many parties with many rights and expectations, the key to managing these effectively is through the use of employment policies.

Having appropriate employment policies, ensuring that they are communicated to all concerned and consistently applied, will help Human Resources function to understand and better manage employer/employee relationships and reduce the incidence of grievances and disciplinary action. In this module, we will be looking at the main rights and expectations of workers and employers, and the policies and contents required by law and suggested by good practice, to manage these.

Module Four: Staff Support and Development

Staff support, training and development are crucial in facilitating a staff member’s integration into the organisation.  Ensuring that a new employee feels valued, able to contribute, and continues to be motivated is an ongoing process, in which the Human Resources Department has a key role to play, primarily in the area of development and training.

The module first looks at staff turnover, why it occurs, the problems it causes and the issues that need to be addressed in order to minimise it. The module then goes on to looking at the issues involved in providing effective and appropriate staff support, training and development.

Module Five: Disciplinaries, Grievances and Disputes

In any relationship, from time to time, misunderstanding and problems can and need to be dealt with and resolved in a fair and effective manner. The relationship between an organisation and its employees is no different.

Problems that can arise within the workplace are commonly referred to as disciplinary and grievance issues and disputes can occur when disciplinary or grievance issues are not dealt with effectively at an early stage. The Human Resources department of any business play a crucial role in the disciplinary and grievance procedure and this module explores the type of problems that can occur and how these are dealt with.

Module Six: Staff Terminations

In this module, we will be looking at the role played by Human Resources in managing the employee leaving process.

There are a variety of reasons why an employee may cease working for an employer, some voluntarily and others not.  Whatever the reason, it is important that the employment terminations are managed in an effective and professional manner. A poorly managed termination has many possible adverse consequences for an employer. In this module we will consider the main types of employee termination, the reasons for these and the processes involved in their effective management.

Home Study Tutor Support 

You will be provided with comprehensive materials designed to provide you with everything required to complete Diploma in Human Resources. You will have your own personal tutor helping you with your course work and with any questions you may have. Plus you can contact our Student Advisors by email or phone for all the practical advice you may need – so we really are with you 100%.

What's more, you'll have access to the online student portal, where you can interact with other students, browse our resource library and manage your account.

Course Assessments 

The Human Resources Diploma course is marked through a process of continuous assessment guided by your tutor following NCFE guidelines. This means that your qualification will be awarded according to your performance on assessments rather than by taking an exam.

We send the full course out, you then read through the course in your own time and complete the assignments which you send to your tutor for marking. There is no word count for these assignments. However, one sentence answers will be rejected and you will have to re-submit it for marking.

Upon verification of the activities, exercises and assignments, a certificate of achievement will be awarded by the national awarding organisation NCFE, as confirmation that your written work has met all of the learning outcomes and assessment criteria for the programme.

What's Included? What do I get when I enrol?

Your course fee covers everything you will need to successfully complete the Human Resources Course home study course and earn your diploma:

1. All textbooks, study folders, and/or online learning aids designed for distance learning

2. A full range of student services, including:

• Tutor marked assessments (TMAs)
• Access to the online student portal (Student Chat, Forums and Online Support Resources)
• NUS Extra Card (discounted membership)
• Comprehensive Study Guide & Study Plan
• Guide to Effective Study Techniques
• How to approach exams without fear

3. An accredited diploma upon successful course completion directly from the awarding body NCFE

4. One year's educational support by e-mail, post, fax or phone

5. Free postage and packaging for UK mainland students

The good news is that no prior learning knowledge or experience is essential to take this course.  This course is openly available to anyone wishing to learn more about Human Resource and would like to take part in a highly rewarding home study course. We believe that everyone should have the opportunity to expand their knowledge and study further, so we try to keep our entry requirements to a minimum.

Human Resources Manager

Human resources ('HR') officers or managers, also known as personnel officers/managers, are responsible for the recruitment, development and welfare of their company's employees.