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Hotel Receptionist (In Spanish)

For Spanish Speaking People | CPD Accredited ! Free Certification | FREE Retake Exam | Lifetime Access | No Hidden Fees


Online Training Academy

Summary

Price
£12 inc VAT
Study method
Online, On Demand What's this?
Duration
2.5 hours · Self-paced
Qualification
No formal qualification
CPD
10 CPD hours / points
Certificates
  • Digital certificate - Free
  • Reed Courses Certificate of Completion - Free
Additional info
  • Tutor is available to students

Add to basket or enquire

Overview

►►► This Hotel Receptionist course is for SPANISH Speaking People◄◄◄

This Spanish Hotel Receptionist course is perfect for anyone from a Hotel Receptionist to Front Office Supervisors. You will get the overview of the hotel industry learning communication skills, Customer Service, Conflict Management and Filing Systems and Record Keeping to name a few. Moreover, You will be able to handle any situations that come your way with ease.

According to Reed a Hotel Receptionist can earn upto £24,000 in a year depending on experience, location and other factors.

So what are you waiting for enrol now and take this Hotel Receptionist course as a guide to perfectly execute the role of a Hotel Receptionist.

Translated in Spanish:

Este curso de español para recepcionista de hotel es perfecto para cualquier persona, desde recepcionista de hotel hasta supervisores de recepción. Obtendrá una descripción general de la industria hotelera aprendiendo habilidades de comunicación, servicio al cliente, gestión de conflictos y sistemas de archivo y mantenimiento de registros, por nombrar algunos. Además, podrá manejar cualquier situación que se le presente con facilidad.

Según Reed, un recepcionista de hotel puede ganar hasta £24.000 al año, dependiendo de la experiencia, la ubicación y otros factores.

Entonces, ¿qué esperas para inscribirte ahora y realizar este curso de Recepcionista de Hotel como guía para ejecutar a la perfección el rol de Recepcionista de Hotel?

Key Features:

  • CPD Certified
  • Free Certificate from Reed
  • CIQ Approved
  • Developed by Specialist
  • Lifetime Access

Certificates

Digital certificate

Digital certificate - Included

Reed Courses Certificate of Completion

Digital certificate - Included

Will be downloadable when all lectures have been completed.

CPD

10 CPD hours / points
Accredited by CPD Quality Standards

Curriculum

1
section
12
lectures
2h 28m
total
    • 1: Module 01: Panorama general de la industria hotelera 09:47
    • 2: Module 02: Gestión of Frente Oficina de Operaciones 10:45
    • 3: Module 03: Habilidades de comunicación 16:51
    • 4: Module 04: Servicio al cliente 10:25
    • 5: Module 05: Habilidades de un administrador eficaz 09:59
    • 6: Module 06: Gestión de conflictos 07:42
    • 7: Module 07: Gestión del tiempo 24:19
    • 8: Module 08: Habilidades organizativas 17:55
    • 9: Module 09: Técnicas de negociación 09:53
    • 10: Module 10: Habilidades telefónicas comerciales 11:21
    • 11: Module 11: Sistemas de archivo y mantenimiento de registros 17:31
    • 12: CPD Certificate - Free 01:00 PDF

Course media

Description

Course Curriculum:

Hotel Receptionist (In Spanish)

  • Module 01: Panorama general de la industria hotelera
  • Module 02: Gestión of Frente Oficina de Operaciones
  • Module 03: Habilidades de comunicación
  • Module 04: Servicio al cliente
  • Module 05: Habilidades de un administrador eficaz
  • Module 06: Gestión de conflictos
  • Module 07: Gestión del tiempo
  • Module 08: Habilidades organizativas
  • Module 09: Técnicas de negociación
  • Module 10: Habilidades telefónicas comerciales
  • Module 11: Sistemas de archivo y mantenimiento de registros

Learning Outcomes:

  • Understand hotel industry dynamics, roles, and responsibilities.
  • Execute front office operations efficiently with effective management techniques.
  • Enhance communication skills for effective guest interaction and team collaboration.
  • Provide exceptional customer service catering to diverse guest needs.
  • Apply managerial skills in handling staff, tasks, and daily operations.
  • Resolve conflicts, manage time, organize tasks, and negotiate effectively.

Who is this course for?

This Hotel Receptionist (In Spanish) course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Hotel Receptionist (In Spanish). Moreover, this course is ideal for:

  • Individuals seeking entry-level positions in hotel receptionist roles.
  • Those aiming to develop foundational skills in hospitality management.
  • Students pursuing careers in the hospitality and tourism sectors.
  • Professionals looking to enhance their customer service and managerial abilities.
  • Anyone interested in a career at the frontline of hospitality services.

Requirements

There are no requirements needed to enrol into this Hotel Receptionist (In Spanish) course. We welcome individuals from all backgrounds and levels of experience to enrol into this Hotel Receptionist (In Spanish) course.

Career path

After finishing this Hotel Receptionist (In Spanish) course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Hotel Receptionist (In Spanish) are:

  • Hotel Receptionist
  • Front Desk Agent
  • Guest Service Associate
  • Concierge
  • Reservation Agent
  • Front Office Supervisor

Questions and answers

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FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.