Hotel Management - Higher Diploma
Advanced QLS Level 7 Diploma |*FREE PDF Certificate*| 190 CPD Points| +2 FREE Courses [15,000+ Enrolled Student]
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Summary
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Overview
Hotel Management
*** 4 Courses Bundle***
Certificate of achievement in 'Hotel Management' QLS Level 7. Additional CPD Accredited 'Hotel Management' Certificate with 190 CPD points available with no extra study. This Hotel Management course comes with easy to understand e-learning study materials.
☞Huge Price Drop! These Courses Worth: £2200; Save Now- £2190! Offer Ends Soon; Hurry Up!☚
Along with a broad overview of the contemporary Hotel Management profession, learners are introduced to each key department within a hotel environment.
Explore an endless range of extraordinary career options at home and abroad with this advanced-level Hotel Management.
The content of our most advanced Hotel Management Level 7 gradually guides learners through each and every key function and responsibility of the professional Hospitality manager. Armed with the skills and knowledge required to step into a leadership position, a whole world of incredible career opportunities could be right at your fingertips.
**FREE Event Management Course****FREE Travel & Tourism Course**FREE COVID-19 Course
What Will I Learn From This Hotel Management Diploma:
Upon successful completion of this Level 7 in Hotel Management course, candidates take away the most essential industry-specific skills, talents and knowledge including:
- The confidence to oversee every key Hotel Department
- Comprehensive knowledge of all essential hotel operations
- What it takes to build and manage an efficient workforce
- How to work with hotel finances and budgets
- Essential marketing and advertising skills
- Comprehensive understanding of housekeeping, engineering and security departments
Why Students prefer this Hotel Management Diploma from STS:
- Fully Endorsed Hotel Management Course
- Hotel Management Specialist Tutors
- Hotel Management course does not expire till you successfully complete it
- The option to take study breaks at any time at no extra cost
- No deadlines, no time restrictions and no fixed schedules
- All required study materials and supporting documentation included as standard – no additional costs or expenses at any time.
- Online assessments to test your new skills and knowledge
- The opportunity to enhance and improve your CV and career prospects.
- The opportunity to study from any location in the world.
* 3 Free Gifts included in this Hotel Management Course*
***FREE Event Management Course***
This Free Event Management course covers the following topics:
- An Introduction to Event Planning
- The Corporate Market
- Reasons for Staging Events
- Schedule of Events
- Planning the Meals
- Benefits of a Successful and Safe Event
*FREE Travel and Tourism Course*
This Free Travel and Tourism course covers the following topics:
- Leisure Tourism
- Business Tourism
- The Development of Leisure Travel
- Advantages of a Package Holiday
- The Disadvantages of Package Holidays
- Self- Packaged Holidays
- Changes in Travel and Tourism
- Types of Tourist Destinations
- Culture and Heritage
***FREE COVID-19 Course***
This Free Covid-19 course covers the following topics:
- What Are Coronaviruses?
- What is COVID-19?
- What Are the Symptoms of COVID-19?
- Is it a Cold, the Flu or COVID-19?
- Mild vs Severe Infection
- Is There a COVID-19 Vaccine?
- Is There a Treatment for COVID-19?
- Is it Safe to Take Ibuprofen for COVID-19?
- What Happens Next?
***This offer ends soon***
Hotel Management Level 7. Endorsed Certificate of achievement. Carve out a rewarding career for life in one of the world’s most dynamic and dependable sectors, Hotel Management, with the help of STS.
Hotel Management
The worldwide Hotel industry presents ambitious candidates at all levels with a uniquely varied range of career prospects. Wherever your primary skills and talents lie, your success story could be written in Hotel Management.
Our exclusive Hotel Management, provides candidates with an intensive yet digestible introduction to the contemporary Hospitality industry.
Quality Licence Scheme
This Hotel Management course is endorsed by the Quality Licence Scheme. The Quality Licence Scheme, endorses high-quality, non-regulated provision and training programmes.
Achievement
CPD
Curriculum
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Unit 1 - Introduction to Hotel Management 48:00
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Unit 2 - Principles of Hotel Front Office Operations 39:00
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Unit 3 - Housekeeping, Engineering & Security Operations 38:00
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Unit 4 - Hotel Food and Beverage Management 39:00
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Unit 5 - Recruitment and Selection : Policy and Procedures 32:00
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Unit 6 - Training and Development Procedures 30:00
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Unit 7 - Human Resources Management 54:00
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Unit 8 - Dealing with Difficult Peoples 36:00
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Unit 9 - Anger Management 38:00
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Unit 10- Stress Management 49:00
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Unit 11 - Crisis Management 1:15:00
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Unit 12 - Managing Time 34:00
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Unit 13- Transport Management 22:00
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Unit 14- Importance of Customer's Feedback 21:00
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Unit 15 - Importance of Effective Communication 24:00
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Unit 16 - Quality Management 31:00
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Unit 17 - Marketing and Advertising 40:00
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Unit 18 - Managing Interdepartmental Communications 18:00
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Unit 19 - Accounting in Hospitality 27:00
Course media
Description
Hotel Management
Course Outline
This intensive yet digestible Diploma in Hotel Management is delivered across 19 modules each concluding with an online assessment to verify your acquired knowledge and competencies. Your assigned tutor will provide you with comprehensive support at all times, in order to assist with your successful completion of each unit.
Unit 1 - Introduction to Hotel Management
This Hotel Management unit covers the following topics:
- What is Hospitality?
- Characteristics of the Hospitality Industry
- Scope of the Hospitality Industry
- Career Prospects in Hospitality Industry
- Hotel Departments
- Functions of Major Hotel Departments
- Plus more
Unit 2 - Principles of Hotel Front Office Operations
This Hotel Management unit covers the following topics:
- Managing Front Office Operations
- Front Office Functions
- Front-of-the-House Operations
- Basic Concepts of Yield Management
- Generating Reservation Reports
- Managing Reservations
- Front Office Accounting
- The Electronic Front Office (EFO)
- Plus more
Unit 3 - Housekeeping, Engineering & Security Operations
This Hotel Management unit covers the following topics:
- Housekeeping
- Organisation of Housekeeping Department
- Organization of a Security Department
- In-House Security Departments Versus Contracted
- Plus more
Unit 4 - Hotel Food and Beverage Management
This Hotel Management unit covers the following topics:
- Managing Food and Beverage Operations
- Food and Beverage Operations
- Assessment of Market and Consumer Needs
- Comparison of Different Types of Menus
- Selecting a Computer System
- Plus more
Unit 5 - Recruitment and Selection : Policy and Procedures
This Hotel Management unit covers the following topics:
- Recruitment and Selection
- Flexible Employees
- The Importance of Planning Ahead
- Describing the Ideal Recruit
- Attracting Candidates
- Selection Interviews
- New Employee Induction Programmes
- Plus more
Unit 6 - Training and Development Procedures
This module covers the following Key topics:
- Training and Development
- The Benefits of Training
- Identifying Training Needs
- Preparing Step-by-Step Procedures
- Steps in the Training Process
- Methods of Presentation
- Administering a Training Programme
- Plus more
Unit 7 - Human Resources Management
This Hotel Management unit covers the following topics:
- Roles and Functions
- Selection
- Placement
- Time Office and Establishment Functions
- Establishment Functions
- Plus more
Unit 8 - Dealing with Difficult Peoples
This Hotel Management unit covers the following topics:
- Understanding Conflicts and Its Types
- Different Stages of Conflict
- The Role of Communication in Conflict Resolution
- Conflict Management
- Plus more
Unit 9 - Anger Management
This Hotel Management unit covers the following topics:
- The Assertiveness Formula
- Questioning Skills
- Basic Problem Solving Tools
- Creative Thinking Methods
- Force Field Analysis
- Other Ways of Managing Anger
- Plus more
Unit 10- Stress Management
This Hotel Management unit covers the following topics:
- Understanding Stress
- Strategies to Manage stress
- Plus More
Unit 11 - Crisis Management
This Hotel Management unit covers the following topics:
- Following a Crisis: Restoring Tourist Confidence
- Prepare A Crisis Management Plan
- Reviewing Security Systems
- Minimising Damage in a Crisis
- Plus more
Unit 12 - Managing Time
This Hotel Management unit covers the following topics:
- Prioritising your Time
- Changing Our Perspective
- Setting Goals with SPIRIT
- Putting an End to Procrastination
- Managing Your Workload
- Plus more
Unit 13- Transport Management
This Hotel Management unit covers the following topics:
- Changes in Transportation
- Transport Principles
- Comparing Different Forms of Land Travel
- Issues In Transport Management
- Transport and Environment
- Plus more
Unit 14- Importance of Customer's Feedback
This Hotel Management unit covers the following topics:
- Barriers to Listening
- The Monitoring of Complaints and Compliments
- Self-Completion Questionnaires
- Measuring Customer Loyalty
- Plus more
Unit 15 - Importance of Effective Communication
This Hotel Management unit covers the following topics:
- Developing a Communication Strategy
- Communicating Service to External Customers
- Training Material
- Plus more
Unit 16 - Quality Management
This Hotel Management unit covers the following topics:
- Hospitality Retail Service Quality
- The Five Dimensions of Service
- Inspections and Quality Assurance
- Statutory Obligations
- Grading bands and conditions
- Plus more
Unit 17 - Marketing and Advertising
This Hotel Management unit covers the following topics:
- The Hotel Market
- Primary and Secondary Levels of Demand
- The Hotel Product
Unit 18 - Managing Interdepartmental Communications
This Hotel Management unit covers the following topics:
- Marketing and Sales Department
- Housekeeping Department
- Food and Beverage Department
- Banquet Department
- Controller
Unit 19 - Accounting in Hospitality
This Hotel Management unit covers the following topics:
- What is an Account?
- Types Of Accounts At The Front Desk
- Basic Principles of Accounting:
- Types Of Folios Used In Hotels
- Profit And Loss Accounts
Who is this course for?
Hotel Management
Our fully-endorsed Level 7 in Hotel Management provides invaluable teachings and industry insights for both newcomers to the profession and existing members of the workforce alike. Whether looking to secure your first Hospitality position or climb the ladder to a higher leadership level, our fully endorsed hotel management courses could transform your career prospects for life.
Hotel Management
STS specialises in comprehensively flexible online study programs for those who do not have time to commit to traditional full-time education. Regardless of how busy your current lifestyle and schedule, our Hotel Management can be studied in your own time and at your own pace, with no deadlines or time restrictions to worry about. What’s more, you can count on the support of our world-class tutors and the wider CPD team from start to finish.
Hotel Management
With no specific prior education or experience required, our courses are open to every candidate with the desire to succeed!
Requirements
Hotel Management
No particular entry requirement.
Option 1
Hotel Management Diploma QLS Level 7 endorsed by Quality Licence Scheme
Certificate Fee: £170 + postal charges
Option 2
Hotel Management Diploma issued by STS
PDF Certificate - FREE
Hard copy - £25 + postal charges
Option 3
CPD Accredited Certificate
(PDF format)=£30
(Hard copy)=£150 + postal charges
*Postage Charges: National £9, International £15
Career path
Hotel Management
Upon successful completion of our Hotel Management Level 7, candidates may choose to pursue an extensive range of careers including:
- Back Office Supervisor
- Corporate Sales Manager
- Director of Maintenance
- Director of Marketing
- Event Planner
- Events Manager
- Executive Housekeeper
- Executive Meeting Manager
Questions and answers
Currently there are no Q&As for this course. Be the first to ask a question.
Certificates
Reed courses certificate of completion
Digital certificate - Included
Will be downloadable when all lectures have been completed
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