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  • Objection Handling Skills

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    • Tutor support
    Good objection handling skills are crucial to success in sales and customer care. If a salesperson is unable to come back with a good answer to the statement: I think its too expensive, they will lose the sale so quickly, that they might as well have answered I could not agree …
    £516
  • One-To-One and Small Group Training

    Practical Training for Professionals
    • 14 enquiries
    • Classroom
    • Part-time
    • 6 CPD points
    In today’s workplace it’s often more appropriate and cost-effective to train employees on-the-job or in small groups. Therefore, this one-to-one workshop is aimed at showing the skills needed to design and deliver on-to-one and small group (under about 5 participants) training. …
    £576
  • Outgoing Calls - Maximising Effectiveness

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    • Tutor support
    This telephone training course helps all those who make outgoing calls ensure that they set objectives and achieve them. Whether they be sales, customer care or research calls, delegates will be able to practise their techniques in role plays and then implement them in live cal …
    £516
  • Outstanding Customer Service Skills

    Practical Training for Professionals
    • Classroom
    • Part-time
    • Tutor support
    An intensive, practical and activity-based programme building the delegate's knowledge, skills and the will to support customers, ultimately to deliver outstanding customer service. This Outstanding Customer Service Skills training course is available throughout the UK. CPD …
    £516
  • People Management Skills

    Practical Training for Professionals
    • 17 enquiries
    • Classroom
    • Part-time
    • 6 CPD points
    • Tutor support
    This people management course is designed for all levels of managers from the new starters to the experienced manager looking for hints and tips to hone existing skills Frequently the pressures of the business need can create tension which, in turn, can lead to difficult situat …
    £576
  • People Management Skills for Secretaries & PAs

    Practical Training for Professionals
    • 10 enquiries
    • Classroom
    • Part-time
    • 6 CPD points
    • Tutor support
    This course is intended to complement Personal Organisation skills for Secretaries and PAs , but can be taken alone. The focus here is on improving the skills needed to organise people better. This course recognises that structure and process are not sufficient to ensure succe …
    £576
  • Performance Appraisals Masterclass - Half Day (pm)

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 3 CPD points
    • Tutor support
    This is a practical half day Masterclass designed to allow you to review and assess your effectiveness in appraising the performance of others by understanding appraisal pitfalls and barriers and how to deal with them. You will also receive specific guidelines for practical a …
    £228
  • Team Building Skills for Managers

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    • Tutor support
    This team building course deals with those aspects which encourage team players to work well together through practical sessions which highlight the best approaches for success. This Team Building course is available throughout the UK. CPD Value 5.5 Hours
    £576
  • Telephone Techniques - Incoming & Outgoing Calls

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    • Tutor support
    This telephone training course deals with telephone etiquette when making both incoming and outgoing calls. Live calls are made to help delegates improve their skills in these vital areas. This Telephone Techniques - Incoming & Outgoing Calls course is available throughou …
    £516
  • The Art of Retail Selling

    Practical Training for Professionals
    • 15 enquiries
    • Classroom
    • Part-time
    • 6 CPD points
    • Tutor support
    This is a course designed to assist individuals and companies to benefit from the experiences and research of succcessful retail establishments. Public Houses have also benefited. This The Art of Retail Selling course is available throughout the UK. CPD Value 5.5 Hours
    £516
  • The Client Meeting - Face to Face Selling

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    Delegates start the day by comparing their own experiences of customer care. This programme looks at the importance of body language and the voice, and how enthusiasm for the product can be seen visually and detected vocally. We take an in depth look at why customers make objec …
    £516
  • The Creative Trainer

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    • Tutor support
    PTP's Creative Trainer course has been designed for anyone who has experience of delivering training and is looking for some innovative ways to engage learners and make their training sessions more lively and interesting. This The Creative Trainer course is available througho …
    £576
  • The Effective Administrator

    Practical Training for Professionals
    • 30 enquiries
    • Classroom
    • Part-time
    • 6 CPD points
    This course aims to provide the administrator with the essential skills to be successful in their role. Beginning with ‘what good looks like’, it focuses the key skills of managing workload, time management & assessing priorities, effective communication & building rapp …
    £576
    • Classroom
    • Part-time
    • 6 CPD points
    • Tutor support
    A highly inspirational and practical course on how to transform your workplace into an energy-efficient and sustainable environment. This The Green Worker course is available throughout the UK. CPD Value 5.5 Hours
    £576
  • The Internal Consultant

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    • Tutor support
    There comes a time when your specialist knowledge as professional doesn't go far enough. Senior management will be looking for you to make the transition to internal consultant and become more active in helping to shape the Organisation. This change requires a new set of skills …
    £576
    • Classroom
    • Part-time
    • 11 CPD points
    • Tutor support
    A manager's effectiveness depends on the manager! This 2 day course provides a unique opportunity for a manager, or aspiring supervisor / manager, to step back and critically review how they manage and lead others. The review is very interactive and the course content very prac …
    £1,140
  • Customer Satisfaction as a Selling Tool

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This customer satisfaction as a selling tool course is for those who wish to manage high levels of customer care through their teams. Delegates will learn how to be pro-active with customer care and directly contact clients to ensure they are experiencing high levels of custome …
    £516
  • Cutting Costs and Waste in Your Office

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    An inspirational and practical course that explores where and how we can cut waste in the office through environmental and managerial strategies. This Cutting Costs and Waste in Your Office course is available throughout the UK. CPD Value 5.5 Hours Course Locations Cutt …
    £516
  • CV Writing and Interview Confidence Building

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This course has been designed to support those who are looking for a new job or those who find themselves in the position of having to find another role. The course focuses on improving delegates CV writing skills as well as build delegates confidence in preparing for and atten …
    £516
  • Dealing with Difficult People

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This dealing with difficult people course helps identify difficult personality types and how to deal with them effectively and provides the skills necessary for dealing with hard-to-handle people. This Dealing with Difficult People course is available throughout the UK. CPD …
    £516
  • Dealing with Incoming Calls Positively

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Dealing with Incoming Calls Positively - Overview The main focus of this course is to improve and refresh the skills of those that receive incoming calls from customers and suppliers. This course also advises on how to deal with upset/angry callers. It is very practical and w …
    £516
  • Delivering Excellence Via Email - Half Day (am)

    Practical Training for Professionals
    • Classroom
    • Full-time
    • 3 CPD points
    • Tutor support
    This half day workshop focuses on how to deliver an excellent customer experience via email. You will learn the do's and dont's that increases customer loyalty. Delegates will be come experts in delivering excellent customer service levels and ensure their email skills are high …
    £228
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This one day workshop focuses on how to deliver an excellent customer experience via email and on the telephone. You will learn the do's and dont's that increases customer loyalty. Delegates will be come experts in delivering excellent customer service levels on the phone and e …
    £516
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Working to optimum effectiveness in and around the public sector can benefit by building assertive communication skills and increasing personal confidence. However, we do not always know if our behaviour is assertive. It may be difficult to express our feelings openly and hones …
    £576
  • Performance Coaching - Half Day (pm)

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 3 CPD points
    • Tutor support
    This Performance Coaching course will help delegates appreciate how coaching can support an individual’s performance and assist them to achieve strategic and personal objectives. It will focus on using a proven coaching model and recognise the core attributes of an effective co …
    £228
  • BCS Modelling Business Processes | part of the BCS Diploma in Business Analysis

    TCC Training and Consultancy
    COVID-19 Update: Attend from home - Live Online tutor-led classroom course with interactive group exercises.
    • 41 enquiries
    • Classroom
    • 2 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    TCC’s BCS Modelling Business Processes course enables delegates to practice a variety of techniques for modelling and improving business processes and for evaluating the effectiveness of change. The success of business change projects is greatly increased by modelling the busin …
    £1,194
  • BCS Requirements Engineering | part of the BCS Diploma in Business Analysis

    TCC Training and Consultancy
    COVID-19 Update: Attend from home - Live Online tutor-led classroom course with interactive group exercises.
    • 35 enquiries
    • Classroom
    • 3 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    TCC’s BCS Requirements Engineering course introduces you to the techniques for uncovering the requirements which will lead to a working, cost-effective solution. With the use of a supporting case study, this course defines the types of requirements, the people involved in the e …
    £1,194
  • Introduction To Music Technology Production

    CM Sounds
    Classroom based course, study materials and tutor support
    • 29 enquiries
    • Classroom
    • 10 weeks · Part-time
    • Certificate(s) included
    • Tutor support
    Introduction to Music Technology & Production made affordable A 10 week course open to anyone who wants to learn new skills and get a taste for Music Technology and Production. Course length: 10 Weeks The course is suitable for those with some or limited previous experie …
    £198
  • National Diploma in Dental Nursing Course (Classroom and Online)

    Harriet Ellis Training Solutions Ltd
    Fully accredited by the NEBDN, Earn whilst you learn as a dental nurse. Qualify in less than 18 months.
    • 901 enquiries
    • Classroom
    • 18 months · Part-time
    • Professional certification
    • Certificate(s) included
    Great service
    Earn whilst you learn as a dental nurse with no experience needed. Study in conjunction with working in a Dental Practice on either a Full or Part Time basis in regular paid employment. Over 90% pass rate of the programme and be qualified in less than 18 months. Distance learning …
    £2,018
  • Cyber Security Training Program

    Impact IT Training
    CompTIA Network+, CompTIA Security +, Certified Ethical Hacker in just £2200 (was £3000)
    • 135 enquiries
    • Classroom
    • 6 months · Part-time or full-time
    • Professional certification
    • Tutor support
    Digital revolution has forced businesses to rely on technology and automate most of their business processes. Where it has huge advantage there it also brings new risks that we need to understand and tackle given our increasing dependence on cyberspace. Companies need to hire …
    Enquire for pricing
  • Confident Presentation Skills

    ATA (Asset Training Academy) LTD
    CPD Accredited | 5 Star Reviews | Lunch & Refreshments Included | Course Notes and Certificate of Achievement
    • 29 enquiries
    • Classroom
    • 1 day · Part-time
    • Certificate(s) included
    • 2 CPD points
    • Tutor support
    Do you have a presentation coming up that is making you feel anxious or nervous? Have you been asked to deliver a speech at an event that is giving you sleepless nights? Our one-day Confident Presentation Skills course aims to give delegates the ability to deliver a “first class” …
    £390
  • Microsoft Excel - Spreadsheets

    Pitman Training Glasgow & Edinburgh
    • 256 enquiries
    • Classroom
    • 24 hours · Part-time
    • Professional certification
    • 24 CPD points
    • Tutor support
    Microsoft Excel is the world’s most popular spreadsheet program. This course is designed to prepare you for the City & Guilds Spreadsheet Processing Techniques Intermediate Exam, MCAS test and ECDL Advanced Spreadsheet exam.
    Enquire for pricing
  • Office Skills Diploma

    Pitman Training Glasgow & Edinburgh
    • 159 enquiries
    • Classroom
    • 90 hours · Part-time
    • 90 CPD points
    • Tutor support
    This Office Skills Diploma is available in our Pitman Training Centres in Scotland. Most businesses use the same software packages and handle the day to day running of their office in much the same way. So that’s why our Office Skills Diploma has been designed to teach you t …
    Enquire for pricing
  • Medical Receptionist with AMSPAR Level 2/3

    Pitman Training Glasgow & Edinburgh
    • 85 enquiries
    • Classroom
    • 140 hours · Part-time
    • 140 CPD points
    • Tutor support
    This Medical Receptionist Diploma with City and Guilds/AMSPAR Level 2 Qualification Training Course is available in our Pitman Training Scotland Centres in Scotland. Our Medical Receptionist Diploma offers the opportunity to gain high-level professional skills that will help …
    Enquire for pricing
  • Medical Admin Diploma with AMSPAR Level 2/3

    Pitman Training Glasgow & Edinburgh
    • 76 enquiries
    • Classroom
    • 160 hours · Part-time or full-time
    • 160 CPD points
    • Tutor support
    The Medical Admin Diploma offers you the best of both worlds – all the skills you need to work in an office environment as a professional receptionist, plus specialist knowledge designed to help you thrive as a Medical Administrator. This means you can be confident in applyin …
    Enquire for pricing
  • DIploma In Bookkeeping with AAT level 2/3

    Pitman Training Glasgow & Edinburgh
    • 178 enquiries
    • Classroom
    • 270 hours · Part-time or full-time
    • 270 CPD points
    • Tutor support
    Our Diploma in Book-keeping with AAT Level 2/3 Qualification is a classic course that provides solid qualifications. Combine Pitman Training’s well-regarded reputation for the quality of our Diplomas, along with our partnership with AAT, the accounting industry’s leading profes …
    Enquire for pricing
  • Event Management Diploma

    Pitman Training Glasgow & Edinburgh
    • 128 enquiries
    • Classroom
    • 120 hours · Part-time
    • 120 CPD points
    • Tutor support
    The reality of event organising is not quite the same as the idea of it, so give yourself a break and make your life easier by honing a few skills with our Event Management Diploma. As a coordinator or planner, event organising is no walk in the park and there are many complexi …
    Enquire for pricing
  • Legal Secretary Award - Scots Law

    Pitman Training Glasgow & Edinburgh
    • 104 enquiries
    • Classroom
    • 60 hours · Part-time
    • 60 CPD points
    • Tutor support
    To work within a legal environment as a Legal Secretary or Legal Administrator, this award is a great place to start gaining the essential skills required to work in a legal office in Scotland.
    Enquire for pricing
  • Microsoft Powerpoint

    Pitman Training Glasgow & Edinburgh
    • 18 enquiries
    • Classroom
    • 24 hours · Part-time
    • Professional certification
    • 24 CPD points
    • Tutor support
    Having a good, clear and engaging PowerPoint slides can make or break any presentation. With our course you will learn all the skills you need to create presentations that will engage and impress all those that watch them.
    Enquire for pricing
  • Microsoft Outlook 2019

    Pitman Training Glasgow & Edinburgh
    • 11 enquiries
    • Classroom
    • 14 hours · Part-time
    • Professional certification
    • 12 CPD points
    • Tutor support
    Outlook is in almost every workplace around. While the main function of it is very simply to send emails there are a huge number of very powerful tools at your disposal thanks to Outlook. Our course teaches you them all.
    Enquire for pricing
  • Adobe Photoshop Creative Cloud

    Pitman Training Glasgow & Edinburgh
    • 97 enquiries
    • Classroom
    • 18 hours · Part-time
    • 17 CPD points
    • Tutor support
    Adobe Photoshop software is ideal for photographers, graphic designers, and web designers and is considered the world wide industry-standard application in its field.
    Enquire for pricing
  • Sage Computerised Payroll

    Pitman Training Glasgow & Edinburgh
    • 130 enquiries
    • Classroom
    • 30 hours · Part-time
    • 30 CPD points
    • Tutor support
    Sage 50 Payroll has been created to bring your payroll skills up to date, making use of the latest technologies. Sage is the most commonly used accounting system, integrated into many businesses globally. It’s crucial to be able to work with this system in today’s technology dr …
    Enquire for pricing
  • Teeline Fast Shorthand

    Pitman Training Glasgow & Edinburgh
    • 27 enquiries
    • Classroom
    • 80 hours · Part-time
    • 45 CPD points
    • Tutor support
    To be able to use Teeline Fast, you need to choose carefully among the Teeline shorthand courses – and you’ve found the very best. Beginning with the basics – the alphabet – we will lead you gently into shorthand Teeline style step-by-step, moving on to give you full confidence …
    Enquire for pricing
  • Accounting | AAT Level 3 Diploma in Accounting with Work Experience

    KBM training
    Individual Tutor Support Available
    • 277 enquiries
    • Classroom
    • 6 months · Part-time
    • Regulated qualification
    • Tutor support
    Great service
    Accounting | AAT Level 3 Diploma in Accounting gives successful students the skills and knowledge to work competently in accountancy sector and the opportunity to progress their studies in AAT Level 4 Diploma in Accounting. Price Advertised is Per Module Finance Option available …
    from £355
  • Change Management Course

    ATA (Asset Training Academy) LTD
    Classroom based course with study materials, tutor support and Certificate of Acheivement included
    • 23 enquiries
    • Classroom
    • 1 day · Part-time
    • Tutor support
    For many of us the idea of change frightens us, it takes us from our comfort zones and throws us into something completely new, which is scary. It’s important we learn how to manage change in the most effective way so we are able to deal with this situation professionally and app …
    £390
  • Effective Communication Course

    ATA (Asset Training Academy) LTD
    Classroom based course with study materials, tutor support & interactive exercises. Certificate awarded on completion.
    • 15 enquiries
    • Classroom
    • 1 day · Part-time
    • Certificate(s) included
    • Tutor support
    This 1 Day Effective Communication Skills Course course will help you to become a more inspirational and effective communicator. By understanding the importance of clear and focused written and verbal communication skills, delegates will be able to communicate with confidence and …
    £390
  • Advanced Communication Skills

    ATA (Asset Training Academy) LTD
    CPD accredited Classroom and virtual Course. Certificate, Study materials, Tutor Support, Lunch included.
    • Classroom
    • 2 days · Part-time
    • Tutor support
    You tend to find the issue between mangers and their team is a lack of communication, usually staff will feel their managers haven’t communicated with them effectively which can create more problems. With communication comes a skill and this skill should be taught across your org …
    £780
  • Leading High Performing Teams

    ATA (Asset Training Academy) LTD
    • 11 enquiries
    • Classroom
    • 2 days · Part-time
    • Tutor support
    If your role requires you to lead and manage high performing teams to achieve company objectives, targets and goals, we offer a two day leadership programme. This programme will give you, the supervisor, team leader or manager the necessary skills, knowledge and confidence to lea …
    £750
  • Leadership and Management

    ATA (Asset Training Academy) LTD
    CPD accredited Classroom and Online Course. Certificate, Study materials, Tutor Support, Lunch included.
    • 134 enquiries
    • Classroom
    • 2 days · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    Would you like a more motivated team that achieves higher levels of performance and productivity? Would you like to build the morale of your team and inspire them to be the best they can be? Are you looking to improve your knowledge on how to delegate effectively, hold difficult …
    £780
  • Effective Minute Taking

    ATA (Asset Training Academy) LTD
    Classroom based course with study materials, tutor support & interactive exercises. Certificate awarded on completion.
    • 220 enquiries
    • Classroom
    • 1 day · Part-time
    • Certificate(s) included
    • Tutor support
    Are you looking to become a more effective and efficient Minute Taker? Ask any Minute Taker in any organisation, large or small about problems they face at work when taking down Minutes for either a formal, informal or action planning meeting and you will usually find that commu …
    £390

FAQs

Reed Courses advertises a large variety of courses which are delivered by a range of learning providers. The courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a course which provides CPD points/hours or qualifications, there are a number of learning options available.

A qualification can only be delivered by an awarding body which is regulated by a government body. The one you will most commonly see on site is OFQUAL, the government regulating body for England - but there is a different regulating body for each country in the United Kingdom, as well as the Republic of Ireland. Each regulating body maintains a list of the qualifications it regulates.

In addition to free courses, Reed Courses also has plenty of paid for online courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online courses. Alternatively you'll be able to enrol on an online course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company courses from a variety of learning providers.