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Customer OR Services courses with funding available

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  • Customer Service Excellence (Level 3)

    Open Learning College
    Distance Learning Course, featuring tutor support and AI assistance, available online or as a study pack option.
    • Online
    • 60 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    ...Customer Service Excellence (Level 3) course is divided into 7 modules. Module 1: What is Customer Service Excellence? Module 2: Why is Service Excellence Important? Module 3: What Do Customers Want? Module 4: How to Plan for Service Excellence Module 5: How to Deliver Service Excellence …
    £350

  • Managing the Customer Journey

    Alliance Manchester Business School
    Elevate customer experience and build business reputation. Classroom based course.
    • Classroom
    • 4 days · Full-time
    • Certificate(s) included
    • Tutor support
    ...improve customer inspiration and customer value Suggest ways in which your organisation could enhance their customers’ experiences Apply measurement tools and frameworks which solidify your organisation’s strategies Use customer journey data to demonstrate what the customer truly needs …
    £4,800

  • Level 2 Certificate in Principles of Customer Service

    Learning Curve Group
    Online course with study materials and tutor support. Certificates are issued upon successful completion.
    • 4,444 enquiries
    • Online
    • 7 weeks · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    ...CONTENT Learn to deliver excellent customer service Increase awareness of understanding and meeting customers’ needs Giving a great customer experience Learn from feedback and promote products and services This Level 2 Course in Customer Service can help you pursue many different …
    Free

  • Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality

    Learning Curve Group
    Complete online for FREE when it suits you, with study materials and tutor support. Learn Customer Service Skills
    • 4,158 enquiries
    • Online
    • 6 weeks · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    Trending
    ...importance of teamwork and the importance of maintaining food hygiene is essential for staff in these roles. COURSE CONTENT Principles of Customer Service in the Hospitality Sector Understand Effective Teamwork in the Hospitality Sector Understand Legislation and Guidance Relevant to the …
    Free

  • Level 2 Certificate in Customer Service for Health and Social Care Settings

    Learning Curve Group
    Complete online for FREE when it suits you, with study materials and tutor support. Customer Service skills for Care
    • 2,094 enquiries
    • Online
    • 6 weeks · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    ...level 2 Certificate in Customer Service for Health and Social Care Settings is designed to help you develop these positive working relationships. You will learn about customer expectations and how to adapt environments and your communication styles for customers with specific needs. …
    Free

  • Customer Relations Level 2 (QLS) Course

    Open Learning College
    Distance Learning Course, featuring tutor support and AI assistance, available online or as a study pack option.
    • New course!
    • Online
    • 60 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    ...loyalty among customers. Target Audience The Customer Relations (Level 2) course is designed for individuals who already possess a basic understanding of customer service principles and are looking to advance their skills in this area. It is ideal for customer service representatives …
    £350

  • Showroom Retailing Level 3 (QLS) Course

    Open Learning College
    Distance Learning Course, featuring tutor support and AI assistance, available online or as a study pack option.
    • New course!
    • Online
    • 150 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    ...retailing, including customer service, sales techniques, communication methods, and in-store operations. By delving into the fundamental elements of customer service and sales, participants learn how to deliver exceptional service, build rapport with customers, and drive sales through …
    £350

  • Marketing (Level 3) Diploma

    Open Learning College
    Distance Learning Course, featuring tutor support and AI assistance, available online or as a study pack option.
    • Online
    • 200 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    ...theorists is explored. Most companies today have a customer orientation (also called customer focus). This implies that the company focuses its activities and products on customer needs. Generally there are two ways of doing this: the customer-driven approach and the product innovation approach …
    £581.25

  • Executive Office Skills Level 2 (QLS) Course

    Open Learning College
    Distance Learning Course, featuring tutor support and AI assistance, available online or as a study pack option.
    • New course!
    • Online
    • 60 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    ...administrators, starting with customer services. Understanding the importance of delivering exceptional customer service is paramount for maintaining client satisfaction and fostering long-term relationships. Through Module 1, participants delve into customer service principles, effective …
    £350

  • Retail Associate Level 3 (QLS) Course

    Open Learning College
    Distance Learning Course, featuring tutor support and AI assistance, available online or as a study pack option.
    • New course!
    • Online
    • 150 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    ...communicating with customers, adopting good communication practices, enhancing personal communication skills, understanding day-to-day retail store operations, mastering visual merchandising techniques, honing retail sales strategies, and effectively managing customer service and complaints …
    £350

  • Travel and Tourism (Level 3) Diploma

    Open Learning College
    Distance Learning Course, featuring tutor support and AI assistance, available online or as a study pack option.
    • Online
    • 200 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    ...enthusiastic customer service. With so much choice now available, but often of a similar kind, customer service is the value added that can draw the consumers in. In this unit you will explore how businesses can develop and maintain a customer service culture and clear customer service standards …
    £456.25

  • MSc Global Digital Marketing

    University of Essex Online
    Delivered 100% online and part-time, so you can fit studying around your existing work and family commitments
    • 68 enquiries
    • Online
    • 2 years · Self-paced
    • University - Postgraduate
    • Tutor support
    Great service
    Popular
    ...marketing has transformed into a highly complex and sophisticated discipline that seeks to address the unique demands of modern businesses and customers. The availability of increasingly large volumes of data and a wider variety of channels to promote through provides firms of all sizes with …
    Enquire for pricing

  • CompTIA A+ (ELCAS Funded)

    ITonlinelearning
    Core Series 1001 & 1002 - Available to eligible current and past military personnel
    • 55 enquiries
    • Online
    • 1 year · Self-paced
    • Professional certification
    • Exam(s) included
    • Tutor support
    Great service
    ...Credits Scheme (ELCAS), provider ID: 6447. We accept enhanced learning credits for a range of courses for members of the Armed Forces and ex-service personnel. If you are starting a career in IT, then the ELCAS Funded CompTIA A+ certification will ensure that you have all the foundational …
    Enquire for pricing

  • Office Management Skills Level 3 (QLS) Course

    Open Learning College
    Distance Learning Course, featuring tutor support and AI assistance, available online or as a study pack option.
    • New course!
    • Online
    • 120 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    ...addresses the role of the office manager in serving as a liaison between the organisation and its customers or clients. Participants will learn how to deliver exceptional customer service, build strong relationships with external stakeholders, and represent the organisation in a professional …
    £350

  • NCFE Level 2 Certificate in Principles of Team Leading

    CT Skills Limited
    FREE online course based remotely, to help you understand the principles of team leading
    • 2,246 enquiries
    • Online
    • 8 weeks · Self-paced
    • Regulated qualification
    • 160 CPD points
    • Tutor support
    Great service
    Trending
    ...Principles of team leading Understanding business Understanding how to communicate work-related information Understanding how to deliver customer service and resolve problems Understanding how to develop working relationships with colleagues Introduction to coaching Introduction to mentoring …
    Free

  • Employment Skills Level 2 (QLS) Course

    Open Learning College
    Distance Learning Course, featuring tutor support and AI assistance, available online or as a study pack option.
    • New course!
    • Online
    • 60 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    ...an exploration of business and customer awareness. Understanding the fundamental principles of business operations and customer needs is crucial for anyone aspiring to excel in their career. Through this unit, participants gain insights into customer behaviour, market dynamics, and …
    £350

  • Business Development Studies Level 3 (QLS) Course

    Open Learning College
    Distance Learning Course, featuring tutor support and AI assistance, available online or as a study pack option.
    • New course!
    • Online
    • 300 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    ...Module 2: Legal Aspects Employing People and the Law Customer Relationships and the Law Workplace Health Workplace Safety Module 3: Marketing Marketing & Promoting a Business Marketing Planning Module 4: Customer Care Customer Service Excellence Module 5: Human Resources Recruitment …
    £468.75

  • MPH Master of Public Health (Online)

    University of Liverpool Online Programmes
    • 410 enquiries
    • Online
    • 30 months · Self-paced
    • University - Postgraduate
    • Tutor support
    Great service
    Highly rated
    Popular
    ...subject, our students come from a wide variety of backgrounds, including medicine, nursing, pharmacy, occupational therapy, health services, health service management, environmental health and graduates with a background in the natural sciences, social sciences or humanities subjects …
    Enquire for pricing

  • CompTIA Network+ (ELCAS Funded)

    ITonlinelearning
    Available to eligible current and past military personnel
    • 20 enquiries
    • Online
    • 12 months · Self-paced
    • Professional certification
    • Exam(s) included
    • Tutor support
    Great service
    ...Credits Scheme (ELCAS), provider ID: 6447. We accept enhanced learning credits for a range of courses for members of the Armed Forces and ex-service personnel. The CompTIA Network+ certification is internationally recognised and is ideal for anyone starting their career as a network+ or …
    Enquire for pricing

  • Management Principles and Practices

    University of Essex Online
    Delivered 100% online and part-time, so you can fit studying around your existing work and family commitments.
    • Online
    • 13 weeks · Self-paced
    • Certificate(s) included
    • 20 CPD points
    • Tutor support
    Great service
    ...contemporary management and organisation theory the differences between managing and leading This course is accredited by The CPD Certification Service, which provides independent CPD accreditation used to formally record CPD learning. Recognised in over 100 countries, the accreditation is …
    Enquire for pricing

  • Project Management Techniques

    University of Essex Online
    Delivered 100% online and part-time, so you can fit studying around your existing work and family commitments
    • 15 enquiries
    • Online
    • 13 weeks · Self-paced
    • Certificate(s) included
    • 20 CPD points
    • Tutor support
    Great service
    ...structures and conflicts with stakeholder needs various approaches PRINCE2 and Agile This course is accredited by The CPD Certification Service, which provides independent CPD accreditation used to formally record CPD learning. Recognised in over 100 countries, the accreditation is …
    Enquire for pricing

  • Marketing Strategy and Management

    University of Essex Online
    Delivered 100% online and part-time, so you can fit studying around your existing work and family commitments.
    • Online
    • 13 weeks · Self-paced
    • Certificate(s) included
    • 20 CPD points
    • Tutor support
    Great service
    ...workplaces have on marketing plans how to build a successful strategy and measure its impact This course is accredited by The CPD Certification Service, which provides independent CPD accreditation used to formally record CPD learning. Recognised in over 100 countries, the accreditation is …
    Enquire for pricing

  • Epidemiology - 100% Online

    University of Essex Online
    Delivered 100% online and part-time, so you can fit studying around your existing work and family commitments
    • 15 enquiries
    • Online
    • Self-paced
    • Certificate(s) included
    • 20 CPD points
    • Tutor support
    Great service
    Popular
    ...inferential statistics including confidence intervals, p values and hypothesis testing This course is accredited by The CPD Certification Service, which provides independent CPD accreditation used to formally record CPD learning. Recognised in over 100 countries, the accreditation is …
    Enquire for pricing

  • Professional Personal Assistant (Level 3) Diploma

    Open Learning College
    Distance Learning Course, featuring tutor support and AI assistance, available online or as a study pack option.
    • Online
    • 150 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    • Tutor support
    ...for a PA Developing and maintaining office management systems, procedures and policies are often the responsibility of a PA Developing customer service relations, and working well with others is also expected Legal and regulatory requirements may also be under the remit of a PA There …
    £497.50

  • ABBE Level 3 Certificate in Domestic Energy Assessment

    SAVA
    A fully online qualification for those looking to understand and produce EPCs
    • 10 enquiries
    • Online
    • 40 hours · Self-paced
    • Regulated qualification
    • Certificate(s) included
    ...wishing to lodge EPCs in Scotland. Modules Introduction – induction, introduction to EPCs, schemes, audits, legal matters and dealing with customers The survey – health & safety, assessing the property and data collection for an EPC Property features – the features of a property that …
    £1,296
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FAQs

Reed Courses advertises a large variety of courses which are delivered by a range of learning providers. The courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a course which provides CPD points/hours or qualifications, there are a number of learning options available.

A qualification can only be delivered by an awarding body which is regulated by a government body. The one you will most commonly see on site is OFQUAL, the government regulating body for England - but there is a different regulating body for each country in the United Kingdom, as well as the Republic of Ireland. Each regulating body maintains a list of the qualifications it regulates.

In addition to free courses, Reed Courses also has plenty of paid for online courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online courses. Alternatively you'll be able to enrol on an online course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company courses from a variety of learning providers.
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