Foundations in Quality Management
Global Management Academy Ltd
Summary
- Certificate of completion - Free
- Tutor is available to students
Overview
This online course will help you understand the content of the ISO 9001:2008 quality management system, and provides an overview of best practice in the use of quality tools and techniques, and the management of continuous quality improvement programs.
Designed for supervisors and managers new to quality management or planning the improvement of a quality management system, this course provides a comprehensive introduction to quality management systems, and the contributions the methodologies can make to organizational effectiveness and performance.
The course examines the content of the ISO 9001:2008 quality management system, and provides an overview of best practice in the use of quality tools and techniques. In addition, your will learn about the role of TQM, and the development of continuous quality improvement methodologies, and in particular on the application of Kaizen.
Description
The content of this course includes:
- Understanding Quality Assurance and Quality Control
- Understanding Quality Standards
- Understanding ISO 9001
- Understanding Customers and Quality
- Understanding TQM
- Understanding the Costs of Quality
- Understanding Processes
- Understanding Process Improvement
- Understanding Quality Control and Statistics
- Understanding Quality Improvement
- Understanding Kaizen
- Getting started with Quality Improvement.
Learning with Global
Online courses at Global Management Academy are IPad, Android and Mobile Phone Compatible, and comprise:
- Online presentations
- Online quizzes
- Online videos
- Downloadable learning manual / workbooks / templates/ articles (manuals contain between 60 and 100 pages)
- Continuous Tutor support throughout the course
You will have access to your course for 90 days from the date of purchase
Who is this course for?
Front Line managers and staff tasked with managing quality
Questions and answers
How is the assessment method for this cours
Answer:Hi: The course assessment is through online multiple choice quizzes - learners can review their results and try a quiz as many times as needed to pass. If you wish to take this course as part of an ILM quaification, you will need to complete the written assignment. (see our ILM level 3 qualifications).
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Certificates
Certificate of completion
Digital certificate - Included
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Legal information
This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.