Focus Awards Level 3 Human Resources

Who is it for?

If you are looking for the insights to spark a career in Human Resources, then the Human Resources Level 3 (approved by NCFE) is the ideal first step. The course focuses on the knowledge and techniques you will need to contribute to any Human Resources department, and outlines the simple processes and procedures you can expect to face. It also helps you to define your organisation’s goals and aspirations, and how to communicate them in order to engage and enthuse others so that they too want the same or similar outcomes.

What jobs will I qualify for?

• HR Administrator
• HR Assistant

In these roles, you could earn up to £21,000 per annum (source: reed.co.uk Salary Checker, 2014, UK Only).

Testimonial

“The course is well written and presented, interesting and relevant. I thoroughly enjoyed studying the material and my tutor was brilliant throughout!”

Annabel Walker

When can I start?

You can enrol at any time – start today.

Are there any requirements?

A reasonable level of literacy is required, but there are no entry restrictions. You need a keen interest in the subject.

What skills will I gain?

This course will help you to understand the concepts and legalities of recruitment and selection, clearly explains applicable legislation (including the rights and obligations of both employees and employers) and how to manage employee relations. It also gives an insight into performance management; including how to properly record, monitor and review the performance of others, how to understand payroll administration and identify training needs (and then plan and deliver appropriate training).

The final part of the course deals with coaching and mentoring staff. By the time you complete the course you will be very well-prepared to implement a structured HR plan, and will have a good grounding in employment law.

Module breakdown

The course is divided up into nine units, which give you a good grounding in all the subject matter you are likely to need to start a career in Human Resources as follows:

Recruitment and Selection

• Overview – The Recruitment Process
• Defining the Vacancy
• The Power of Advertising
• The Use of Agencies

• Targeted Selection – Competency based Interviewing
• Selection and Making an Offer
• The Importance of Diversity
• The Induction of New Staff

Human Resources Legislation

• Employers rights and obligations
• Employees rights and obligations
• Legislation

Employee Relations

• Managing Employee Relations
• Staff Motivation
• Communication
• Dealing with Conflict
• Grievance Procedure
• Disciplinary Procedure

Performance Management

• Monitoring & Recording Performance
• Performance Agreement
• Performance Plan
• Monitor and Review
• Performance Review

Records & Systems

• Importance of Keeping Records
• How and When to Store Information
• Data Protection Act 1998
• Email and use of the Internet within Personnel

Payroll

• Understanding the Payroll Function
• Paying an Employee
• Deductions
• Pay Statements

Training and Development

• Identifying Training Needs
• Choosing External Training
• Planning the Training
• Preparing the Training
• Delivering the Training
• Evaluating the Training

Team Building

• The aims of team building
• 2.Organisation and planning
• How to get the most out of a team
• A successful team building structure
• Taking team building into the office
• Further information on team building

Coaching & Mentoring Staff

Coaching Staff

• Understanding Coaching
• When to Coach
• Providing Feedback
• Setting Objectives
• When to Intervene
• Review & Learn from the Experience
• Common Problems

Mentoring Staff

• Role & Responsibilities In Mentoring
• Identify Individual Mentoring Needs
• Effective Mentoring Relationships
• Review Progress
• Evaluating Effectiveness of Own Practice

What support is available?

• Full Tutor support by experienced practitioners throughout the duration of your course
• Peer support through forums and blogs on the Student Portal

How will I be assessed?

This course is assessed via submitted coursework – there is no exam.

What should I do next? For a free consultation call a specialist NCFE Consultant on 020 7980 2842 or enquire online today to request a call back.