Admin Support and Phone-Based Customer Service - QLS Endorsed
Thames College
2 QLS Endorsed Course with Free Hardcopy Certificates| 80 CPD Points| Free Assessment & Tutor Support | Instant Access
- Online
- 552 hours · Self-paced
- Certificate(s) included
- 80 CPD points
- Tutor support
Great service
...Skills Module 14: Customer Service Module 15: Effective Planning and Scheduling Module 16: Invoicing/Petty Cash Course 2: Phone-Based Customer Service (Level 5 at QLS) Module 1: Introduction to Customer Service Module 2: What’s Different about Good Customer Service? Module 3: Customer Relationship
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