CRM : Mastering Customer Service & Relationship Management - QLS Endorsed
StudyHub
FREE Quality Licence Scheme Endorsed Certificate of Achievement | 15-in-1 Exclusive Bundle
- Online
- 28 hours · Self-paced
- Certificate(s) included
- 150 CPD points
- Tutor support
Great service
...customer service, communication, business writing, and more. You'll learn how to identify and address customer needs, generate return business, and recover difficult customers, all while honing your communication and writing skills to effectively convey your message to clients and customers
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