Diploma in Business Administration

Overview

The Diploma in Business Administration provides office professionals with a recognised qualification from the UK’s leading training provider. The breadth of the modules will provide you with the core competencies that will enable you to take on a broader role, increased management responsibilities and offer greater contributions to your manager and team.

The Diploma will be awarded when you have attended this five day programme and on completion of post-module assignments. There is a more flexible approach to this programme which can be completed between 3 and 18 months.

Description

This programme can be completed in a week. If you would like a more flexible option you can attend the first module - ‘Building on your Communications Skills’ – and attend the remaining modules in any order. You can complete individual days or days grouped together. Whatever suits your schedule best!

What will I learn?

Building on your Communication Skills:

By the end of this module you will be able to:

• Access your personal Consultant to discuss the requirements of your assignment
• Identify influencing styles which get results
• Contribute positively in meetings with confidence
• Analyse and summarise reports
• Structure and write summaries
• Produce concise and accurate minutes

Business Awareness :

By the end of this module you will be able to:

• Recognise strategic terminology, management principles and tools

• Adapt your communication to meet the needs of different cultures

• Minimise the problems associated with organisational change

Finance and Budgets :

By the end of this module you will be able to:

• Recognise users of accounting information and differentiate between financial and management

• Understand profit and loss accounts and balance sheets

• Understand the importance of working capital

• Understand the nature and behaviour of costs

• Differentiate between capital and operating expenditure

• Define budgeting

• Compile a simple departmental budget

• Compile a cash budget

Project Management :

By the end of this module you will be able to:

• Define what is meant by a project

• Identify the role, skills and qualities of an effective project manager

• Set clear, realistic objectives for a project and understand the project life cycle

• Confidently plan, organise and document a project in a logical manner

• Monitor, control and adjust a project effectively and keep all relevant parties informed of project progress

• Predict risks and make appropriate contingency plans

• Review and learn from strengths and weakness identified on completion of a project

Managing People :

By the end of this module you will be able to:

• Adapt your leadership or management style to reflect different situations

• Mirror the working style of managers and colleagues to create rapport

• Communicate difficult messages effectively by giving constructive feedback

• Deal with difficult people to achieve cooperation

• Motivate the team

What will it cover?

Building on your Communication Skills :

• Welcome to the Diploma - Overview of the programme and assignment

• Influencing styles - tips and techniques to get what you want

• Make an impact in meetings - building your confidence and raising your profile

• Written communication - structuring emails and letters, writing summaries

• Taking notes and producing minutes - the easy way!

Business Awareness :

• Introduction to strategy

• Organisational culture

• Supporting and contributing effectively to the organisational changes

Finance and Budgets :

• How to create a budget

• Managing a budget

• Understanding variances

• Key financial statements

• Interpreting financial information

Project Management :

• Defining, planning, implementing and reviewing

• A project management approach

• Carrying out risk assessments

• Allocating resources

Managing People :

• Examining different types of leadership styles

• Identifying strategies to manage difficult people and situations

• Motivating the team