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91

Service OR Team OR Leader Cpd courses in City of London

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  • Leadership and Management

    ATA (Asset Training Academy) LTD
    CPD accredited Classroom and Online Course. Certificate, Study materials, Tutor Support, Lunch included.
    • 134 enquiries
    • Classroom
    • 2 days · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    ...Course Defining the "role" of the Manager, Supervisor and Team Leader Understanding the skills, attributes and qualities of an effective Leader Establishing your credibility and authority as a Manager, Supervisor/Team Leader Acquiring a range of Leadership Styles to suit different …
    £780

  • Sales Management (2 day course)

    Practical Training for Professionals
    • Classroom
    • 2 days · Full-time
    • 11 CPD points
    • Tutor support
    ...the one-day course, this two-day interactive course covers how to develop your sales strategy process, identifying and building your sales team, concepts of value in sales management, and drivers of competitive advantage. Sales Management (2 day course) - Timetable DAY 1 09:30 …
    £960

  • Referral Marketing Skills

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...clients that you have delivered exceptional value to are generally more than happy to spread the word about you and the products and/or services you sell. If you are even remotely successful in business you will know people who are willing and able to introduce you to the people they …
    £516

  • Advanced Customer Service for the Public Sector

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 55 CPD points
    Advanced Customer Service for the Public Sector - Overview An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team. CPD Value 5.5 Hours Advanced Customer Service for the Public Sector …
    £468

  • Advanced Customer Service for the Tourism, Leisure and Hospitality Industry

    Practical Training for Professionals
    • 33 enquiries
    • Classroom
    • Part-time
    • 6 CPD points
    ...Customer Service for the Tourism, Leisure and Hospitality Industry - Overview An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team. CPD Value 5.5 Hours Advanced Customer Service for the …
    £468

  • Advanced Negotiation Skills

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    ...to negotiate effectively, in internal one-to-one or Team situations or external Client or Customer meetings at an advanced level. It will also benefit those responsible for developing the negotiation skills in others in their Teams or workgroups. Course Locations Advanced Negotiation …
    £468

  • Brand Building with the Public

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    ...) 16:00 - 16:30 Best Practice in Brand Building (A list of key points identified - later these should be reproduced and sent out to the team) 16:30 - 16:45 Summary & Action Plans Agreed Brand Building with the Public - Benefits Understanding the value of brands Identify …
    £516

  • Call Centre - Achieving Best Practice

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    ...the company. Throughout the course, participants are encouraged to contribute to a lively debate about their perceptions of good customer service. They are constantly encouraged to look through the eyes of the customer and, by means of a series of role-plays are able to understand and …
    £516

  • Coaching Skills for Managers

    Practical Training for Professionals
    • 33 enquiries
    • Classroom
    • Part-time
    • 6 CPD points
    Coaching Skills - Overview This coaching skills course focuses on how managers develop individuals in their team. Styles of coaching are analysed and practised in role-play so delegates can adopt a style that best suits them. This coaching skills training course …
    £576

  • Coaching Skills for Sales Managers

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    Coaching Skills for Sales Managers - Overview This course focuses on how sales managers develop individuals in their team. Styles of coaching are analysed and practised in role-play so delegates can adopt a style that best suits them. This Coaching Skills for Sales …
    £576
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FAQs

Reed Courses advertises a large variety of courses which are delivered by a range of learning providers. The courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a course which provides CPD points/hours or qualifications, there are a number of learning options available.

A qualification can only be delivered by an awarding body which is regulated by a government body. The one you will most commonly see on site is OFQUAL, the government regulating body for England - but there is a different regulating body for each country in the United Kingdom, as well as the Republic of Ireland. Each regulating body maintains a list of the qualifications it regulates.

In addition to free courses, Reed Courses also has plenty of paid for online courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online courses. Alternatively you'll be able to enrol on an online course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company courses from a variety of learning providers.
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