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Counselling skills for the workplace

Cosensa

Summary

Price
£345 inc VAT
Finance options

We accept all major credit and debit cards.
Study method
Classroom
Duration
1 day · Part-time
Qualification
All delegates who successfully complete this course will receive a certificate of attendance.
Additional info
  • Tutor is available to students

Location & dates

Location

Address
Innovation Factory
375 Springfield Road
BELFAST
County Antrim
BT127DG
United Kingdom
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Address
Coram Street
Central London
London
WC1N1HT
United Kingdom
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Address
Pitt Street
GLASGOW
Lanarkshire
G24DT
United Kingdom
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Address
Whitehall Quay
LEEDS
West Yorkshire
LS14HR
United Kingdom
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Overview

When faced with a fellow colleague who is in need of support it is often of great value to have some effective counselling skills. Sometimes employees need help because they are under stress, bereaved or experiencing personal or work related problems. Cosensa's counselling skills training course is designed to equip delegates with the fundamental knowledge, skills and awareness to adequately support fellow colleagues in the workplace. Despite the seriousness of the topics covered, delegates can expect a lively, enjoyable and interactive course.

Description

Contents

  • Active listening and constructive questions
  • Internal experience and external signals
  • Effective language patterns and reframing
  • Breaking bad news
  • Helping with bereavement
  • Defusing anger
  • Maintaining your resourcefulness when counselling
  • Recognising limitations. How and where to refer people (e.g. to a professional counsellor).

Course benefits

At the end of this counselling skills training course delegates will have a number of methods, tools, and approaches to:

  • Create rapport and empathy with someone in distress
  • Gain insight into the persons' feelings, experience and behaviour
  • Act in a supportive way to him or her

Additional information

The course is not intended to make delegates full-time counsellors, rather it's aim is to help them acquire some learnable and practical skills for workplace counselling.

Trainers background

The trainer for this course is highly qualified as member of the CIPD, Transactional Analyst Practitioner. He has over 25 years Human Rescource Management experience and is an experienced group facilitator and development consultant; Action Learning Facilitator. Other skills include experience in crisis management intervention and bullying/harassment investigations and he is registered with the British Psychological Society.

Who is this course for?

Counselling skills is ideally suited for Managers, supervisors, personnel staff and people who work with client groups in need of support.

Questions and answers

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Legal information

This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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Similar subjects: Counselling, Care, Health & care