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Care training courses in England

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  • National Diploma in Dental Nursing Course (Classroom and Online)

    Harriet Ellis Training Solutions Ltd
    Fully accredited by the NEBDN, Earn whilst you learn as a dental nurse. Qualify in less than 18 months.
    • 903 enquiries
    • Classroom
    • 18 months · Part-time
    • Professional certification
    • Certificate(s) included
    Great service
    ...per week in a practice. Harriet Ellis assists with searching for employment opportunities for our enrolled students, CV assistance and Customer service and Recruitment support in locating vacancies. Please note that we do not guarantee vacancies to our students. Career Progression towards …
    £2,018

  • Microsoft PowerPoint Introduction - Nationwide

    Infero Training Ltd
    Classroom based course with Post Course Support – All Level Introduction to Advance
    • 17 enquiries
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • Tutor support
    Great service
    ...Microsoft® Windows®. Being proficient in Microsoft PowerPoint can open the door to many career opportunities such as: Administrator Customer Service Representative Documentation Specialist Presentation Specialist …
    £237.60

  • Microsoft PowerPoint Advanced - Nationwide

    Infero Training Ltd
    Classroom based course with Post Course Support – All Level Introduction to Advance
    • 13 enquiries
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • Tutor support
    Great service
    ...PowerPoint Introduction. Being proficient in Microsoft PowerPoint can open the door to many career opportunities such as: Administrator Customer Service Representative Documentation Specialist Presentation Specialist …
    £237.60

  • Advanced Selling Skills (2 day course)

    Practical Training for Professionals
    • 10 enquiries
    • Classroom
    • Part-time
    • 11 CPD points
    ...14:00 - 15:00 Advanced Customer Care 15:00 - 16:30 Selling The Whole Business 16:30 - 16:45 Summary & Action Plans Agreed Advanced Selling Skills (2 day course) - Benefits The ability to identify your strengths and weaknesses Understand why customers don't buy How and when …
    £870

  • Call Centre - Achieving Best Practice

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    ...good customer service. They are constantly encouraged to look through the eyes of the customer and, by means of a series of role-plays are able to understand and implement a series of measures to ensure that their business is always seen in the best light. This customer care training …
    £516

  • Customer Care Excellence

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...workplace. This customer care training course is available throughout the UK. CPD Value 5.5 Hours Course Locations Customer Care London Customer Care Manchester Customer Care Nottingham Customer Care Birmingham Customer Care Bristol Customer Care Edinburgh Customer Care Leeds …
    £516

  • Customer Care - Incoming and Outgoing Calls

    Practical Training for Professionals
    • 12 enquiries
    • Classroom
    • 1 day · Part-time
    • 6 CPD points
    ...Hours Course Locations Customer Care - Incoming and Outgoing Calls London Customer Care - Incoming and Outgoing Calls Manchester Customer Care - Incoming and Outgoing Calls Nottingham Customer Care - Incoming and Outgoing Calls Birmingham Customer Care - Incoming and Outgoing Calls …
    £468

  • More Advanced Selling Skills

    Practical Training for Professionals
    • Classroom
    • Full-time
    • 6 CPD points
    • Tutor support
    ...Skills - Benefits Understanding why customers don't buy How and when to use over 20 closing strategies The ability to handle difficult objections Improving qualification The ability to handle objections and achieving excellent customer care …
    £516

  • Objection Handling Skills

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    • Tutor support
    ...could not agree with you more! Similarly, goodwill is lost very quickly in a customer care environment if a complaint is simply ignored or inadequately dealt with. Whatever objection a customer or prospect comes up with, this course will find the best possible answer in every situation …
    £516

  • Outgoing Calls - Maximising Effectiveness

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    • Tutor support
    ...telephone training course helps all those who make outgoing calls ensure that they set objectives and achieve them. Whether they be sales, customer care or research calls, delegates will be able to practise their techniques in role plays and then implement them in live calls. This Outgoing …
    £516

  • Outstanding Customer Service Skills

    Practical Training for Professionals
    • Classroom
    • Part-time
    • Tutor support
    Popular
    ...Skills Manchester Outstanding Customer Service Skills Nottingham Outstanding Customer Service Skills Birmingham Outstanding Customer Service Skills Bristol Outstanding Customer Service Skills Edinburgh Outstanding Customer Service Skills Leeds 09:30 - 10:00 Coffee & Introduction …
    £516

  • The Client Meeting - Face to Face Selling

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    ...Introduction - What Do We Hate about Being Customers? 10:00 - 10:15 The Good, The Bad & The Ugly (Delegates compare their own good, bad and ugly experiences of customer care when they have been a customer.) 10:15 - 11:00 Through the Customers' Eyes & Ears (Tutor makes live call …
    £516

  • Customer Satisfaction as a Selling Tool

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...This customer satisfaction as a selling tool course is for those who wish to manage high levels of customer care through their teams. Delegates will learn how to be pro-active with customer care and directly contact clients to ensure they are experiencing high levels of customer care …
    £516

  • Dealing with Incoming Calls Positively

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...2 AS ABOVE 12:00 One to One Supervision 14:00 GROUP 1 Task 3: What Are Our Customers\' Main Objections? What is the Best Way to Handle Them? 14:20 Golden Rules For Achieving Excellent Customer Care 14:40 GROUP 2 AS ABOVE 15:30 One to One Supervision 16:15 - 16:30 Both Groups …
    £516

  • Enhancing the Visitors Experience

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...visitors excellent customer care. This course is designed specifically for front line staff in businesses, public sector organisations, academic institutions, places of interest and tourist attractions. The course provides an overview of essential customer care skills and how the …
    £516

  • Excellent Customer Care - Incoming Calls

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...Manchester Excellent Customer Care - Incoming Calls Nottingham Excellent Customer Care - Incoming Calls Birmingham Excellent Customer Care - Incoming Calls Bristol Excellent Customer Care - Incoming Calls Edinburgh Excellent Customer Care - Incoming Calls Leeds 09:30 - 10:00 Coffee …
    £516

  • How to say 'No' and retain Customer Satisfaction

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...say 'No' and retain Customer Satisfaction London How to say 'No' and retain Customer Satisfaction Manchester How to say 'No' and retain Customer Satisfaction Nottingham How to say 'No' and retain Customer Satisfaction Birmingham How to say 'No' and retain Customer Satisfaction Bristol …
    £516

  • Introduction to Account Management

    Practical Training for Professionals
    • 27 enquiries
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...The term"Customer Care" and "Customer Service" are often used - what do they really mean? Through a series of workshops and exercises, delegates are encouraged to consider their own buying processes in order to define what excellent customer care means to them …
    £516

  • Masterclass in Handling Incoming Telephone Calls - Half Day (pm) - Overview

    Practical Training for Professionals
    • 14 enquiries
    • Classroom
    • Part-time
    • 3 CPD points
    • Tutor support
    ...Trainer makes outgoing calls LIVE and delegates mark how well calls are handled. 16:15 - 16:30 Golden Rules For Achieving Excellent Customer Care (Dealing with complaints and enquiries) 16:30 Summary & Action Plans Agreed Masterclass in Handling Incoming Telephone Calls …
    £220

  • Through the Customers' Eyes

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    • Tutor support
    ...own good, bad and ugly experiences of customer care when they were the customer.) 10:30 - 11:00 The Hole in the Bucket Syndrome 11:00 - 11:15 The Value of Brands (What makes a good brand. A look at the strength of Company's Brand and what it stands for.) 11:15 - 12:00 Competitive …
    £516

  • Train the Trainer (2 day course)

    Practical Training for Professionals
    • 25 enquiries
    • Classroom
    • Part-time
    • 11 CPD points
    • Tutor support
    ...This Train the Trainer (2 day course) course is available throughout the UK. CPD Value 11 Hours DAY 1 UNDERSTANDING THE TRAINING SERVICE 09:30 - 10:00 Coffee & Course Objectives 10:00 - 10:30 The Training Process (What is Training? Key principles. The major steps in …
    £1,140

  • Train The Trainer Course

    ATA (Asset Training Academy) LTD
    Classroom based course with study materials, tutor support and Certificate of Achievement included
    • 207 enquiries
    • Classroom
    • 2 days · Part-time
    • Certificate(s) included
    • Tutor support
    Popular
    ...throughout the duration of the course. Our Train The Trainer course is one of our”flagship” courses which generates excellent client and customer feedback and reviews. Train The Trainer – Course Content The following key areas would be covered during this training: DAY 1 Introduction …
    £780

  • Phlebotomy Training - London, Birmingham, Bristol and Swindon

    Lead Academy
    CPD Accredited Classroom-Based 1 day Phlebotomy Training with Online Course | Recognised Certificate | Exam Included
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 11 CPD points
    • Tutor support
    Great service
    ...CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies …
    £245

  • Customer Service Training

    ATA (Asset Training Academy) LTD
    CPD accredited Classroom and virtual Course. Certificate, Study materials, Tutor Support, Lunch included.
    • Classroom
    • 1 day · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    ...consistent quality of service Win and retain your customers’ confidence and trust This course will benefit those who are responsible for setting and / or delivering customer service. It provides a structured approach for understanding and then delivering customer service to a high standard …
    £354

  • Master of Laws (LLM) Mental Health Law

    The University of Law
    • 19 enquiries
    • Classroom
    • Part-time or full-time
    • University - Postgraduate
    • Tutor support
    Great service
    ...careers team The award-linked module for this programme (Mental Health Law) will cover areas such as the availability of services, regulation of mental health care providers and the relationship between society and people who live with mental disabilities. The aim of this module is …
    Enquire for pricing
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FAQs

Reed Courses advertises a large variety of Care courses which are delivered by a range of learning providers. The Care courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Care course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Care courses, you might also be interested in Health & care, Conflict management and Psychology. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

In addition to free Care courses, Reed Courses also has plenty of paid for online Care courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online Care courses. Alternatively you'll be able to enrol on an online Care course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom Care course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company Care courses from a variety of learning providers.
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