Business Etiquette and Professionalism

Maintaining a professional reputation requires time and effort. As a professional, you must be aware of the etiquette required and how you should portray yourself. This course will give you the confidence to develop and maintain your professional image. It will be useful to anyone who wants to develop a better understanding of proper business etiquette and how to act in a professional manner.

Why do this course?

• Looks great on your CV
• Shows recruiters you have the skills they are looking for
• It will help you to manage your professional image

Developing your Reputation of Professionalism with Business Etiquette

This course introduces you to the basics of how to act professionally and practice proper business etiquette. It also explains how to present yourself in the work environment, including looking the part of a professional and ensuring your workspace reflects positively on you. And it looks at how to ensure your personal activities don't impact your work reputation, which is especially important in the time of far-reaching social media.

Professionalism, Business Etiquette, and Personal Accountability

This course introduces the importance of personal accountability and outlines strategies for developing a personal accountability framework. This helps empower you to be your own boss, set your own standards, and carry yourself with professionalism and confidence. It provides you with techniques to set appropriate goals based on your abilities and available resources. And it shows you how to develop an action plan to achieve your goals and use techniques to better manage your energy levels.

Communication with Professionalism and Etiquette

This course strengthens your ability to communicate in a professional manner. It walks you through the etiquette of speaking to others in person, as well as on the phone. It then explores the often neglected common rules of written communication, particularly with regard to e-mail. And it considers appropriate ways of communicating using online chat, the best way to conduct yourself during conference calls, and how to set up and use voicemail effectively.

Using Business Etiquette to Build Professional Relationship

This course demonstrates how to put business etiquette to work for you. You'll learn how to make a positive first impression by practicing the appropriate code of behavior. The course also explores how to develop professional relationships by leveraging etiquette rules. Finally, it considers how to diffuse conflict when it occurs so you can maintain a positive relationship with others.

What’s included?

• Hands-on interactive exercises - learn by doing

In partnership with Skillsoft

reed.co.uk has partnered with SkillSoft, the world’s leading provider of eLearning, to offer you all the quality training you need. You will be learning on SkillSoft software. SkillSoft is the world leader in e-learning for businesses, and is used by multinational companies such as FedEx, Hilton, VirginMedia and Hewlett Packard. By training with SkillSoft you will be working with an industry recognised organisation and investing in training that employers already know and trust.

Please note:

Please allow 24 hours to receive your online training details. If your order is made over the weekend, your online training details will be provided on the following Monday morning.

This SkillSoft course is not aligned to any certification or exam - it is a course to teach knowledge and skills.

This course is designed specifically for for use on desktop browsers. Performance on mobile devices may vary and compatibility with non-desktop devices is not guaranteed.